20 September 2023 8:04
First time buyers from this business and we will say very impressed with the service we received. Billy our salesman was friendly, courteous, knowledgable and very helpful right up to loading our vehicle onto our trailer after our purchase. We would highly recommend this business if your are looking for a good used vehicle. Their company motto is right on point. Thanks 1St Canadian Auto Sales & Service we are enjoying our new smart car.
28 August 2023 15:29
I just bought a Tacoma, Mike and Billy are very professional and kind to answer all my inquiries. They even delivered the Tacoma on my place since I have not registered it! I highly recommend this place. All the best guys!
27 June 2023 22:21
FYI. Dealt with Billy. I'm forced to deal on vehicles from a distance due to my location. Billy was very honest and genuine during communications. He saved me a trip to the city and i appreciate that. Good on you kid! Thumbs up to Billy and his support staff at 1st Canadian Auto.
22 June 2023 22:33
Billy helped me out at 1st canadian best service and got me into a beautiful dodge ram 1500.
15 May 2023 0:18
Don't make the mistake of buying the car here, I bought the car here and was provided with the perfect mechanical inspection, I did an oil change after 2 weeks I was found several errors which I then inspected by them did not find, please if have you had problems here report them to the AMVIC body so that they can withdraw their license because they do not deserve to be on the market
08 February 2023 10:30
These folks sell broken cars! I bought a minivan which had passed the mechanical inspection, only to have it constantly stalling the next day. I took it back the following buisness day to return it as it was not safe for our family. I gave them a chance to fix the car. I was assured it was fixed but a few days later the issue came back. At this point I asked the manager to give me a full refund he refused but offered to fix if again, trade in, or a buy back option that cost $500. I took a $500 loss. This car should never have been for sale. I would not recommend anyone to buy from them. It's too risky.
12 September 2022 18:26
1st Canadian Auto sales is outstanding! I dropped 10 thousand on a beautiful Expedition. I talked and dealt with the entire staff at one point or another over a concern I had about the vehicle after purchase! I was quickly assured it would be taken care of and it was immediately rectified! These negative comments I see on this page are very hard to believe and are seriously suspicious in regards to fabrication of events or situations! These people are not here to tuck you into bed at night and coddle you, but it is clear and easy to see they are seriously devoted to pleasing all customers in every way possible. Certainly it is not fair to fabricate or lie about your dealings with this dealership or any other to satisfy some emotional maniacal satisfaction for personal emotional gain! 1st Canadian and staff are a top notch dealership.
06 September 2022 22:11
Great customer service! Would recommend this dealership to my family and friends. Staff are very approachable and friendly.
16 July 2021 18:24
Fraud inspection like doing lines in school. 1 star for approving me, 1 star for selling car with bald tires in winter and on hill coming down I hit curb going slow af still didn't help, and last star for paying my tickets for $1,500.00. Cat was focus and I paid like 12gs ffs
But bad credit = greedy sub lenders.
18 June 2021 14:56
Don’t believe other reviews, they are seriously one of the most fishy dealership, Higher authorities should regularly check dealerships if they are doing any misconduct, as this one doing.
27 May 2021 8:47
If I could give more stars, I would. I recently purchased a vehicle from First Canadian Auto, and I can’t thank them enough for everything. Mike sold me a beautiful Volkswagen Tiguan, that I absolutely loved. Unfortunately, after I bought it, some issues arose. There was a warning light that kept coming on. Mike offered me warranty when I purchased the vehicle, so I told him about the issue and they did everything they could to fix it. It seemed to be an ongoing problem with the warning light, as it would go off and come back on randomly. They even drove all the way out to my house, which is 45 minutes away, to come and pick up the car when I was unable to take it to them. To say that they are the best is an understatement. I don’t know of any other dealership that would have done that. After weeks of being in and out of the shop, trying to solve the problem with no clear answer, they offered my full money back for the vehicle. They stick to their word, and I believe they’d do anything to make each customer happy. They were always warm and welcoming every time I walked in there. Lisa, the service manager, is simply the best. I always felt informed and taken care of because of her. Regardless of the other reviews, this should set the record straight for anyone thinking of buying from them. First Canadian auto is going to go the extra mile. They are 10/10 for customer service. Each and every one of them. Again, I can’t thank them enough for all their effort and hard work
16 August 2020 15:12
We made an appointment to view a vehicle as we were told it was appointment only. Once we arrive they told us the vehicle they had on hold for us to look at had just been sold 15 minutes before we got there.

They were very obviously lying and told us they thought the person they sold it to was us, they also said the person had no appointment and couldn't keep any of their lies straight. So either they lied about appointments or the car was never really there. The ad for it also has not been taken down.

The sales mans face said it all "I am lying to you and don't like that you're easily able to call me out on it. " And he proceeded to to try and lie more.

They wasted our time and are obviously a shady business. Do not go there.

Edit- it is the next day and the fake ad is still up, they are clearly not ashamed of scamming people and I will keep track of this and update here. (Both on their website and kijiji)
14 August 2020 19:09
Fast, easy, great stock.im a First time dealer buyer. Mike answered all my questions and explained each step. Updated Carfax and inspection reports up front to read. Was able to take my time looking at the suv, not pushy.

Thanks for the great experience!
06 August 2020 5:21
Scammers fake ads for cars.they have cars posted for sale that they do not have do not shop here. Shady shady shady
04 August 2020 17:43
I’m surprised to see so many bad reviews for this place because it was by far the best experience I’ve had with a real nice sales guy (Mike). He helped us find what we could afford and was a no pressure sales guy which makes a big difference especially since Buying a vehicle isn’t like buying a pair of shoes. Thanks 1st Canadian I will be back for my sons first vehicle next year.
29 July 2020 5:12
Booked an appointment, called again on my way, when I got there on time for my appointment they were selling the car to someone else. Read this happened to someone else to. Don’t get why u have to book a appointment then. Only giving any stars cause the teenage who worked in the lot was friendly and helpful
27 July 2020 22:42
Best place in town to get a vehicle or get your vehicle worked on. Amazing customer service and very knowledgeable staff.the girl behind the service desk knows her stuff and the rest of the staff makes you feel right at home
30 June 2020 14:27
I Needed my car fixed. It was my first time i go to a small garage other than a dealer. I was very surprised by the service i received from Lisa and how quick and professionally they fixed my car for almost half the price from what the dealer was going to charge me. Go see Lisa to get your car fixed!
16 June 2020 0:18
I am very pleased the salesman was helpful and knowledgeable. They were able to spend the time with me and answer all my questions to find and get the car that fits my needs without any extra cost or hidden fees. I highly recommend this place!
14 June 2020 21:46
1st Canadian is the only mechanic in the city I trust with my van. It is old and every time they have gotten it back up and running smoothly. They are normally quick about repairs and call you before doing anything that will cost you any extra money.

Their mechanics are friendly and happy to talk about the issue with you and their receptionist is very nice to deal with. Calling to update you as there were things to update about. I never felt like I was in the dark with any repair I was having them do. If they aren't sure what exactly is causing an issue then they say as much. Honestly and integrity like that are what I look for in a mechanic. These guys will be repairing my cars as long as they are open and I'm living in this city.
21 May 2020 12:25
I barely write any reviews but this is by far the WORST dealership I have ever been to. The sales guy that was working when I went there was not very welcoming and I felt a little uncomfortable around him. He was really serious and YOU would have to ask him questions in order to get him to talk. He wouldn't really initiate to give out any information about the car we looked at and he just seemed like he wasn't very happy about what he was doing. All in all, really bad customer service and WOULD NOT recommend this place if you're looking for a dealership that will have a good customer service. But if you're just looking to see and buy a vehicle right away without getting a lot of information about what you're buying, this might be the right place for you.
03 May 2020 21:22
I got a 2014 kia rio LX car in august 2019 and everything went well with the sale.now I sit here 6 months later with a car that cant be driven.one of the heated seats didnt work I found out in this brutal winter which is I think a minor fix and I just had my car towed back home, the engine makes a very loud knocking/clanking noise and shuts off when I press on the gas. I emailed them telling them what was wrong and they offered to have me come in to have it looked at but how in the hell am I suppose to get it there when it's not safe to drive and it wont make it there. I asked them how am I suppose to take it in there and that I've had to have it towed and they never emailed me back after that.
I do not recommend them.they sell you lemon vehicles. Now I'm stuck paying for a car I cant even drive.
28 February 2020 2:53
I bought my 2012 Ford Escape back in November 2018 I ended up paying $1300 Repairs into it. It was a nightmare waiting a month for a decision iMike had told me I was approved once I got there. Nothing happened I was told to come everysecond day I finally was put into my SUV inecember 4 weeks

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