27 Boutique

I have visited twice and both times deserves 5 stars! The store associates are friendly and very helpful in finding items that work for you

Definitely coming back for sure!

I came in on a Saturday the minute they opened needing a last minute outfit for an event and shared that with the girls working there and they all just bound together and started pulling things from the racks for me, getting a grasp for my style and then put outfit ideas together. Unbelievably great service, thanks so much!

Hi bought an item from this store and returned it the next day as it did not go with the pants I wanted it to at home. The only option was to get a store credit or find something else I wanted. What I wanted was my money back. Possibly letting people know when they purchase things that your return policy is horrible. Will not shop here again.

Had a lovely experience at the douglasdale location yesterday! The ladies working helped me decide on the perfect oversized leather jacket for an upcoming trip!

I highly recommend this boutique! Sora went above and beyond when she stood in line at the stampede event on her day off to get me a pair of their amazing boots because I mentioned I wanted to go but would be out of town. I had only been in twice and she remembered my name and what styles I had looked at. She is super friendly, helpful and top notch!

Such an amazing store and the customer service is fantastic. One of the staff, Sora, went over and above to create an easy shopping experience for me. Definitely suggest shopping here!

Absolutely love this boutique. Went in on a Monday afternoon and had an impromptu styling appointment with Rachel. She pulled so many great pieces for me that I would never normally think to try on. I ended up getting a few really staples and some trendy accessories to keep it current. The service here is amazing if you want to shop for a capsule or coordinate wardrobe but don’t know where to start. Highly recommend booking some time in with the stylists and letting them pull looks, there’s so many great options and combos.

Staff here and super friendly and accommodating! Love the quality of the clothes and the prices are super reasonable, too!

I’ve been ordering from this boutique for awhile now, and I’ve never been disappointed. My go to for anything from a cocktail party to casual Friday look. And there’s always a cute handwritten note in the package when it arrives!

My go to boutique for legit everything. Accessories, casual wear, and work wear. They are great in person and amazing online as well. I’ve never experienced such good customer service before. I ordered boots on a Wednesday and wanted them for the weekend and one of the gals personally messaged me back saying she would make sure they were shipped out in time. They truly care about their customers and want them to feel their best! Highly recommend.

I’ve been shopping here since the store opened on 17th ave (closed and moved here now) and am happy it’s grown so much! I find the best part is how friendly and accommodating the staff are. I just had a group party of 12 women- all ages, all sizes and it was a hit. Not only was it free for me to host but I received $100 credit! Every girl left with a bag of a few things they found. I LOVED how they catered to the women in my group- older 60+, new moms with new bods, short, tall all felt included and stylish. Thank you for including and making all women feel sexy and beautiful. Thank you!

Shoutout to Liv at the dt location! Super sweet and helpful when I came in over the weekend looking for jeans! Thanks Liv!

Popped in here hoping to find something for my wife’s birthday. Wasn’t exactly sure what to look for but the staff helped me find something that she loved. Will definitely be returning.

Had a Great experience when I was there! The Ladies here are so friendly and will take all the time to help you until you are done! 5 Stars!

I've been eyeing this place for a while on Instagram and finally decided to order on a whim and pick it up in store. The staff were incredibly welcoming from the get-go! Super friendly and incredibly helpful, going completely above and beyond. Couldn't recommend enough! Will definitely become a new go-to place for me!

I would prefer to give zero stars but not an option. Clothing and quality looks nothing like they do on the website. I will never purchase from this boutique. The clothes took almost 2 months to arrive as well. Save yourself the trouble and don't shop at Spelsey.

I placed a online order for a presale item and am super pleased with the quality of the clothing, it’s beautiful! Also really appreciated the handwritten note that was included, very personal touch!

Thank you ladies so much for your out of this world insta shopping experiencing you provide. I just got my order today and I LOVE these items they are amazing.

I NeVeR order stuff online but with how dedicated you are to showcasing items it makes it so easy to imagine how to style and how the clothes look on. Thank you thank you thank you this delivery absolutely made my week!

I hesitated writing a review (especially during COVID) but I want potential customers to know what they are agreeing to when making an online purchase from 27Boutique. I love shopping and supporting local businesses but the online customer service at 27Boutique is EXTREMELY POOR. They are immediately defensive and blame the customer, no matter how you approach the conversation. Consider all items you purchase online from here FINAL SALE. Make sure you check their Returns page thoroughly before you consider making a purchase as many items that you think could be exchanged and other small retailers would gladly exchange, 27Boutique will not (ie.hats, sunglasses, belts). Even if you are okay NOT to return the item and instead make a suggestion on how they could be more transparent with their policies, they will tell you "YOU'RE WRONG". Their crutch is to tell you that you had to agree to their Return policy before you made your purchase, there is supposedly a "checkbox" that you have to click before you can purchase but I checked the site from various devices (mobile and laptop) as well as using incognito view and this checkbox never appeared for me. Sad to write this review, I just hope you don't have the same experience I did!

I ordered some print pants and white tshirt. Due to covid the delivery was very delayed but that is not their fault. When I finally received the clothes i was very disappointed. The white tshirt is very thin and the lace is cheap also the fit is horribly unflattering. The pants are awful, very thick material and shapeless. I cannot wear either. Since I am in Canada I also will not return and will not buy from here again. Clothes looked cute on the site but would not recommend.

Absolutely luv this boutique, chic, unique styles and their staff is very helpful! Very happy with my purchases as always. Thank you ladies @27boutique ️️

First time I ordered with 27 and I Ordered shorts and they fit perfectly, the most comfortable shorts ever! So in love with them.
I struggle finding short that fit as well as these do! I will definitely be ordering more!

Love supporting small businesses such as 27 Boutique! Great team, very friendly and helpful. Also appreciate all their Instagram videos showcasing the new items.

What a great little boutique. Way to continue with your great products and service through the shut downs. You girls are always on point with styles and provide such awesome service. I couldn't be happier with every order I place or every visit to your cute store.

Due to Covid 19, I ordered a couple of T-shirts online and didn’t pick them up until over a week later. I had seen how they fit on IG so didn’t think to try them on right away, nor did I check the refund policy. My mistakes. Unfortunately the one shirt was more of a crop style even though it was shown tucked in in the pics and videos. I am only 5”2 and it was too short to keep tucked in. I phoned to request an exchange and offered to spend more than the amount of the t-shirt, and the girl politely asked the owner who agreed this one time only, given the fact I was a couple of days past the 14 day exchange limit. The girl said, “it would be best to come in that day” however I had exams that day and the following day. I called back two days later to book an appointment and couldn’t get a hold of anyone so left a message. I called back for two more days and left a second message. On the forth day an employee finally called me back and handed me over to the owner who proceeded to argue with me that I was to come in that first day only. Silly to lose a loyal customer that way especially during these hard times. Apparently they don’t need the business so I would recommend supporting a kind, small business elsewhere. But if you want someone to argue with, she seems like your girl! So disappointed to be treated like that.

Nothing but lies in the response. Sickening. I admitted my faults. Don’t trust anything the owner says ladies! As you can see in the attached photo, they returned my call as I stated. She also edited her initial response to not include the lies regarding the phone calls after I posted proof, so I have attached that as well. Defaming an honest client is not acceptable.

Love 27! The girls are awesome, they always respond in a timely manner, and their stock and selection are amazing. Favourite boutique!

Amazing shop with the best customer service! Though I live in the US, I bought jeans from 27 boutique online since it was the only place I could find them in the size I needed. Their website was very easy to use and shipping was reasonable. USPS seems to have something messed up in their system, and the package was sent back to Canada, but the staff at the boutique promptly and politely did what they could to fix the issue and send the package back to me. I have never had such swift and genuinely empathetic service when ordering online from a clothing store before! Though I may not ever be able to visit the store in person, I will certainly continue to shop online in the future. I really do appreciate all of th extra care!

As a long time customer of 27 Boutique (7 + years) I’m sad to say I will no longer be supporting them. Their customer service is hit or miss (depends on the day and who is working) but most importantly their return/exchange policies are terrible. I will not continue to support a local business that does not appreciate their loyal customers.

This one is for the guys who aren't quite sure what to get the women in your life. Mothers, girlfriends, wives. 27 has something for them all! Shopping made easy with a streamlined website which includes pictures and prices of almost everything available. (Although id recomend you go see it for yourself, and let kelly and her staff do what they do best!)
They are passionate about fashion and know what they are talking about. Super friendly, and eager to help make it look like you know what you're doing in the gift department ;)
Two great experiences here and definatly will be back for more. Thanks for the help kelly!