19 November 2023 15:27
Great customer service at TFT Offroad! I had my brakes replaced on my Jeep and a sensor was broken after the repair. TFT Offroad ordered the part and replaced the sensor the same day at no extra cost. Thanks again for the great service!
15 November 2023 1:23
Great service and staff. Very knowledgeable for any accessories you are looking for and installs. One stop shop for anything, absolutely love this place!
23 October 2023 10:11
Amazing staff and amazing mechanics. Found my trucks vibration so fast and got me back on the highway within hour. Thanks so much!
14 October 2023 14:40
No communication and very unreliable.
Called the other day for a quote on a suspension lift and a new set of wheels, as well as installation. Waited a few hours but got an email with the quote, only parts for the lift were listed and nothing else I asked for. Called again the next day to ask for the rest of the quote, guy I spoke to said no problem they will resend a complete quote. One week later still didn’t receive anything so I call again. Find out that the quote they sent me for the suspension lift parts aren‘t even available anymore so they didn’t resend the quote. That’s fine, if only I‘d been told about it once they found that out… Either way, I said that’s fine but please send a quote with the other things I asked for. Day later and STILL haven’t received anything.
So much trouble with quite a simple request on what I was looking for, more of a headache than it’s worth. Very disappointed in the service, as I was really wanting to give these guys a chance due to some good reviews, but I‘ve gotten no effort from any of the guys I spoke to. Too bad.
Giving two stars instead of one just because I can‘t judge them on the quality of work.
21 September 2023 1:48
I dealt with Alex to purchase some add-on for my jeep. He was extremely helpful and honest about what I needed and didn’t need. He never tried to sell me any accessories I wouldn’t use.
19 August 2023 12:09
I started having steering issues with my Jeep so much that I couldn’t go over 60km and I had a Jeeping trip planned for the following week. With no appointment the team at TFT came to my rescue - they got me in and worked on my Jeep between other appointments and fix multiple issues with my front end - I would like to thank the hole team at TFT for saving my vacation.
Thank you: Jodie Strutt
09 June 2023 11:47
Called to get a price. I just get message telling me I've called outside of business hours. Called at 17: 40 and they are supposed to be open till 18: 00. I guess I'll take my business elsewhere.
17 May 2023 10:24
This team has always went above and beyond in regards to service and support post sale. Was extremely happy to see despite a change in ownership, service standards remained exceptional.
21 April 2023 19:05
One of my first stops after arriving in town.

Needed my RTT off the Jeep to fit into underground parking. Normally there is no storage service at this location - however the store manager immediately agreed to storing it for a week while I make a plan. Took it off the Jeep as a walk in service without wait. Measured to know the new clearance height. When I wanted to pay - THEY SAID NO! Offering it as a courtesy!

I am blown away by an amazing act of customer service such as this for a complete stranger. Can only imagine what the service will be like as a regular.

Will be back to tune up the jeep in April and get rid of the noises I’ve been drowning out with the stereo. These guys have 100% earned my business!

Thanks so much, see you soon:)
20 February 2023 15:19
Tons of knowledge, and great customer service up front, Shop work is five star with excellent quality of workmanship and attention detail. Highly recommended.
22 January 2023 5:10
Placed an order online on Dec 4th with a 2 to 4 day estimated shipping date. Went to the store over a week later and was told "any day, it is in our sorting facility and on its way" Then calling Dec 20th and be told "we don't know where it is and it isn't our fault because we have a new system". Lots of options out there to order parts from. I guess I will choose the other option from now on. Horrible service!
15 January 2023 2:21
Awesome people and service.this review is for 4WP.not tst.they bought 4WP but using all their reviews still.won't be going there for Jeep parts anymore. SHOP AT NORTH SHORE OFF-ROAD!
18 December 2022 1:22
I wish there were negative stars for these reviews. I'm having a hard time expressing my disappointment and regret for ever stepping into 4WP.
My requirements were simple going in, new rims and largest size A/T tires that don't stick out past the fenders and don't rub.
On the advice of the salesperson, I ordered rims and tires. Around a week later, they called to let me know they arrived but couldn't get me in for install for 3 weeks. That's fine, I came in, paid for my rims and tires and took them to a different shop for install because I needed them for a trip I was going on the following week. Guess what? Tires stick out and rub on the wheel wells. I immediately go to 4WP and complain. They offer to get me new rims to reduce the offset to bring the rims in and eliminate them sticking out and rubbing. 4 weeks later the new rims arrive and they get me in for install. Guess what? They still stick out and rub. What's even worse? They made me pay for the second install even though it was their mistake.
Don't walk away from this place, RUN! RUN FAR AND FAST FROM 4 WHEEL PARTS!
26 November 2022 15:31
Bought two Method rims from here. The process was very smooth. Placed the order over the phone, I was contacted when my rims arrived and when I picked up everything was exactly as described!
Very happy with the purchase and the business transaction here.
11 November 2022 8:21
I have honestly not seen customer service like this in years. These guys talk the talk, and back it up 100% of the way. There were some issues with fitment of the lift kit I had ordered, requiring a number of new parts we had not discussed in the original sale. They comped me the required parts free of charge, and got me my truck back and better than ever, for exactly what they had originally quoted me. These guys will get 100% of my buisness moving forward.
25 October 2022 1:02
This company has given less than satisfactory service. July 6/22 I was looking for a tri link bushing for my jeep. I decided to order a complete bushing kit, however my main Gola was the tri link as I communicated to them MULTIPLE times.
Here I sit Sept. 12/22 still have not received my tri link. They did process my credit card without approval. The price charged to my card was higher than quoted and still haven't even seen the part.
I called today to speak with the "manager", who I would guess is a 19yr old kid. I tried to voice displeasure in a calm rational manner by asking this manager questions. He decided he was being attacked I guess so he began to speak to me in a connecting manner, calling me "bud" and deflecting from the comments I was making. I pointed out that I have called in 5x with a correct mailing address and explained the address is STILL wrong. He based this on their "new shipper". He then proceeds to tell me that "he does 100k/day in sales" and that he really didn't care about my $900. He said he would look into the situation and get back to me. He actually did get back to me hours later. In that brief phone call he told me that they updated my address and again it was the shippers fault. He then proceeded to tell me again that he didn't care about my business. I asked why they fraudulently processed my card for parts I haven't received. He replied that he "thought it was ok".
Here I sit months later, with parts I didn't need, I don't have the part I did need, a fraudulent charge on my card for parts I haven't seen. No credit l. No discount. No apology.
Absolutely terrible service and will be switch to the many competitors, and I will advise others in my 4x4 community to stop using them aswell.
Dallas
19 October 2022 5:55
If it’s possible I will give a zero star. Complete fraud. I will never deal with this company. Dealt with the Calgary store and everyday it was a different staff giving me a different story. Very inconsistent staff. Thanks for wasting my time. Buyers BEWARE!
Don’t treat customers this way. I will never deal with this company ever in my life.
13 September 2022 7:57
Excellent customer service. Ordered an air compressor that wasnt supposed to shop up until a week after an off-roading trip. Devon was able to help me out and get it shipped to my place a week early and and was able to have it before my trip! Thanks man!
24 August 2022 11:40
Very helpful friendly staff. Awesome customer service. Extremely knowledgeable.
Good value for your money.
03 August 2022 2:56
I see lots of positive reviews, guess it is just luck of the draw and who you deal with at the store. Very poor service for me, not impressed. At least call back when you say you will, more than once. Sorry like your store but lack of honest communication too much. Shopping elsewhere going forward.
19 January 2022 21:11
First off the staff was friendly and easy to talk to. My issues is I ordered New rims for my f350. Called it in so I didn't make a mistake. Received them and they were for a chevy along will wrong lug nuts. Sent back to Calgary and settled on a different set they had in stock After waiting a week called and was told they were waiting on the lug nuts. Finally after waiting another week they arrived. They sent me USED DIRTY RIMS AND THE WRONG LUG NUTS AGAIN. The hole process took over a mouth. Just give me my money back. Called after 3 days and finally got my money back. WHAT IS GOING ON THERE SHOP SOMEWHERE ELSE.
09 January 2022 8:03
Bought after market rims for my truck, went to canadian tire for the rubber, canadian tire refused to install my tires because of the aftermarket rims, brought the wheels and tires to these guys and they had them mounted and balanced the same day. Fantastic service.
13 December 2021 16:14
Very friendly, great staff they helped me with everything I was looking for and even got some of my parts ordered
03 November 2021 17:53
The team here is always willing to help. Even if they don't have what you need, the will steer you in the right direction. Good service all around.
13 October 2021 5:33
The team at 4WP has always been great to me and all my buddies when I comes to ordering parts and getting advice on what mods to do next. I would highly recommend these guys. If you know what you want even if its not listed on their website they will order it for you. The onlything I can negative I can say has nothing to do with them and everything to do with me. Asking for discounts hahaha.
22 July 2021 1:07
I’ve been going to this 4wp location for years and have never had a bad experience. Everyone who works here is very friendly and knows their stuff. Would highly recommend
18 July 2021 3:25
I am really impressed with 4wp, the guys I have experience with (Cody and Chris) go above and beyond in terms of professionalism and service. Friendly and helpful as well. I will bring my Ranger in for future work and upgrades for sure. Thank you Cody and Chris for your hard work and being classy.
06 July 2021 8:05
I just wanted to say Cody has absolutely outstanding customer service hes always gone above and beyond. He's personal with his customers and always remembers my name. Great people great store
27 June 2021 4:48
Unable to source maintenance items for a Jeep JK for over a week - Employees not wearing masks - avoid at all costs.
20 June 2021 21:15
Called to get a quote on lifting my new 3500 and the gentlemen I spoke to was incredibly polite and exceptionally knowledgeable. Answered all my questions and took the time to explain everything to me in a respectful manner. My best experience getting a quote for this job to date and I look forward to working with them to get this project completed. A+ custom service. Sorry I didn't catch your name! <3
12 April 2021 5:55
I had emailed and called about getting a quote for my truck. I got no response to either. ***Update*** I tired again with a email and call and still no response. How is this place in business?
24 March 2021 17:29
After almost paying 4 times as much at a dealership for the same parts and service, Tim and Doug at 4WP helped me out in a major way.

When things break down on a vehicle it can be both expensive and stressful to get things fixed up - the team at 4WP helped make the process incredibly easy. I will be going back to these guys every time I need auto parts or labour because these guys look after you as though you are friends or family and they treat your vehicle like it’s their own!
20 February 2021 2:07
Great team here that doesn't make it feel elite. Just want to help you get your truck or jeep to be what you need it to be.
25 December 2020 23:17
I’ve ordered every single aftermarket part from here and every time I’ve been brought over the moon with their service. Most recent was a lift kit with brand new tires and they got everything installed in about 6 hours, and have still blown my expectations out of the water.

Massive shout out to Cody for constantly helping out my family and I with all of our orders and making sure each part is exactly what we are looking for and making sure we are always satisfied with the outcomes of the builds! He also helped myself out when I ran into some problems that I went to 8 different mechanics who couldn’t figure out the problem and he diagnosed, and recommended how to fix the problem since he’s seen that problem before and it worked and I’ve never been more happy to say the jeep runs better than it has in years thanks to him.

Nothing but great things to say about this company and their team. Will continue to recommend, and go to with everything I need.

-Ryan G.
26 November 2020 5:03
Ever since I've started dealing with Devin at 4wp I've had nothing but the best of service. Calling me when my parts are in right away, making sure I always have what I need not just what he can sell me. Now as the manager things are only going up. Give 4wp a shot for anything offroad, you won't be disappointed!
18 November 2020 2:25
Highly recommended! Matt gave me multiple options to meet my daughters budget for her new wheels and winter tires. Install was scheduled and on time. Great service.
02 November 2020 20:08
I have never dealt with such unprofessional front staff. You spend 20-30 min.on hold then they answer and its pay first then you will get your product. I have been waiting for four weeks for parts. I call, getting the following answer perhaps next week and the story goes on. They take your money and take no responsibility for not getting product in a timely manner. I will never advise anyone to deal with this joke of a company. I will ensure the city of Calgary is aware of there operations.
02 November 2020 3:48
I’ve ordered all my after market parts from here. Very friendly service. Great prices as well. Wait times on parts is fine, especially with COVID making shipping more complicated. So all around, great experience
05 October 2020 11:06
We went into the store today and no one talked to us and we were there for about 10 minutes. Also, the people who were there were not wearing masks.
20 September 2020 22:28
Worst customer service. We went here and there were 2 guys at the front, none of them gave us a look, a smile, or a 'hi'. We were literally in front of this guy for about 5 minutes acting as if we were friggin invisible. 5 minutes is (surprisingly) a long time standing in front this guy before he acknowledged us and asked us to give him a minute.

Don't go here. The lack of customer service speaks volume, i can't imagine dealing with this shop and its useless staff.
14 June 2020 4:26
They wanted to charge me 2k for a set of new front leaf springs for my truck double any other company here in the city.the pricing jack up will make me not open a door there again and spend money. Bunch of crooks. Good thing there are other places in the city that handle the same parts as them for 1/2 the pricing. The Guy told me my job was 540 for parts and labour was 1.5 hours per side but the total cost would be 1880 plus taxes. Yet there shop rate is 140 per hour. Glad I can have all 4 leaf springs change for the price of the cost that they wanted to charge me for 2 with parts and labour included.even with a 6 inch lift kit!
26 March 2020 20:24
Brought my Jeep in to get my entire axle replaced and a new one was way over budget and had no luck finding a used one, however the manager was able to find me a rebuilt axle with 4.10 gears for way less and was able to get everything fixed up on budget. Would highly recommend this shop for great customer service.
17 March 2020 23:23
This is definitely my go to shop for anything offroad or Jeep related. I booked my mothers Jeep in to get a 2.5" lift installed and it turned out amazing! The staff are so helpful. Ask for Devon Rochon, such a nice guy, he'll help you out! Thanks guys! Definitely will be doing business here again.
14 March 2020 2:32
Went in and asked for a quote for an off-road front bumper. 3000 for the bumper, which was ok, it's listed at 2100 US. Asked for the price with install, 6400 dollars, manufacturer states 2 hours shops time direct bolt on. Guy tries to tell me that it's because they have to take extra time to not break the parking sensors. Not sure what their shop rate is, but at 200 an hour that's 17 hours. Trying to tell me that it'll take 15 hours over the estimated time to install a front bumper! Lmao won't ever darken that doorway again
12 March 2020 1:08
Had a PSC power steering pump grenade on me this winter, a quality part from a top manufacturer I must of just ended up with a dud. The pump was two years old at the time, well beyond the manufacturer warranty, luckily I payed the $60 for the 4WP inhouse warranty when I bought it. I called them up and no questions asked they had a replacement ordered up that day for me.
If I had bought that pump from any other dealer or straight from PSC I'd have been out close to $900 for a new pump.
10 March 2020 15:11
I love this place! This is the best place for parts and service. Their prices are competitive, the staff are amazing and very knowledgeable! Very welcoming, they don't talk down to you. It has been a long time since I walked in to a place and felt like a friend rather than a customer. Customer for life
05 March 2020 4:08
I just purchased a Jeep and this place is my shop for any upgrades that I could ever want. Friendly, honest and helpful suggestions from all the staff. They helped me find the right parts for my rig and for my budget with no pushing to upsell. Just honest advice. Their pricing is great too! Every price that I compared was either the same or better than on line competitors. 4wp makes it easy to shop local and support our local economy!
29 February 2020 13:58
Good place to get quality part and service is number 1. Got a level kit install and allignment with no over charging like most other places. I will definitely go back for all my truck services
21 February 2020 14:45
I love these guys, they have been outstanding with all the things I've asked them to work on!
Highly recommend!
28 January 2020 2:41
Definitely one of the best experiences I've ever had working with parts and service in my life I needed to rims and tires bad and they came through quickly and efficiently, over the phone and in person! Cody sorted everything out for me and I highly recommend going in for just about anything offroad and light truck!
20 January 2020 1:54
Those guys are amazing, quick response and good customer services.price are a bit high but off road accessories and such aren't cheap anywhere anyway.
02 January 2020 3:17
It's expensive but what did you expect? You bought a 4wheeler. The staff is friendly and super helpful and they can get anything and everything you could need ir want.
Cody spent a good 5 hours between 2 days hooking me up. I tell all my wheelin buddies to go here
12 December 2019 16:02
Excellent staff & very helpful staff. I needed to make sure my truck will survive the Alberta oilfield without breaking the bank and I am sure I am good to go now. Thank you!
20 November 2019 0:50
Great bunch of guys, very knowledgable and willing to go the extra mile to help you out. I won't be going anywhere else for my trucks needs! Thanks guys
26 September 2019 4:53
I didn't have a good experience here. Brought my Jeep in to get the locks replaced. Took them a week to finish the work and I had to call them each day for an update.
01 September 2019 4:58
Love all the parts for off roaring they have. Got some sweet Baja lights for my wrx. Easy to spend all your money here
13 May 2019 1:33
Helpful staff. Prices seem on par with others. Easier to find certain parts Canada with this guy's.
10 April 2019 23:42
I wasn't going to leave a review because it's been many years since I've had my bumper installed. However as of recently I just started receiving emails from you guys and it reminded me of what a shotty job you did and how I'm still going to have to pay to fix the paint eventually thanks for nothing.
27 March 2019 13:24
Love these guys.sold me a 6"lift for my 02 chev and it drove better then before.was wowed and the guys worked after hours to ensure I got my truck back in time for a great weekend of off road fun.
25 March 2019 17:09
Amazing place. Have any issues cone see them. Chris was very helpful on getting me back on the road in a short time frame.
16 March 2019 23:20
I just picked up my Jeep today after getting a 2.5inch lift and 35s installed. I came in to the store with some ideas but no direction, Jamie took the time to ensure I understood everything throughout the process. Great to see a company with knowledgable sales people that aren't pushy. I will be back, my go to place going forward.
25 February 2019 6:00
They have good stock n apparently a fair price in the city. I did ask for lift kit, side steps and mud flap, they send me a detailed quote n explained every items in details
05 February 2019 17:34
I have bought a bunch of parts here. The staff is very knowledgeable they were a big help. They are honest which is exactly why i continue to shop there. The only issue is the location however it is like a diamond in the rough.

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