4C's Trailers Direct

Was told that the trailer is backed up by warranty and they have fixed only one issue.
The axel fell off my $23000 trailer and also the paint job sucks.
It has been 1 year and still no compensation or fix has been offered for these two issues.
Chris is not a good guy to deal with and if you have a problem with their product he blames you for everything and says you didn’t follow this manufacturer specification. When in reality it is just a mistake made by them.
I had my trailer there for promised warranty work for over a week and they were supposed to fix the paint and the charger issue. They didn’t do anything until I called them the day before I picked it up and asked is it ready.
What horrible service and what bad customer support.
I have fought them on every aspect and still have not been compensated.
A buddy of mine also was told just to take a hike and offered only $500 to fix his paint on a 4 month old dump trailer made by load trail. Again not a cheap unit!
For the money they charge now for these units I expect complete service and a quality product and customer support that is realistic.
This is simple and these trailers are not rocket science machines. Very simple. The least they could do is accommodate your needs for warranty repair as the quality of Load trail is clearly suffering.
Don’t buy one here buy a trailer from Capital trailer. All the United States trailers were not built for Canada climate.
Double A is made in Alberta Canada and they are well built with a good product warranty and coating for our cold climate.
I have bought a new triaxel from them. It is so much higher quality in every way!
I am not affiliated with them but I am a journeyman b pressure welder and can clearly say they are made to a way higher standard and you can support local economy!
Stay away from this horrible dealership! You will regret your purchase!

I’ve bought 3 trailers so far and every time has been a fantastic experience. I highly recommend others to check out 4c’s in Highriver for their trailer needs.

Easy and pleasant to deal with. Very accommodating on requests. Will definitely recommend and use again.

From the original emails and phone calls with Glen and Jodi to Megan’s help with a hitch purchase and Nick’s comprehensive explanations and guidance on the trailer the entire experience was not only effortless but also enjoyable. A special shout out to Kim in the office for her efficiency with the paper work and for making the extra effort to print out a map so this old guy could find his way back to BC. Very happy with the trailer and I can highly recommend the High River crew a 4C’s Trailers. Capt. T. Witcher, Golden, BC.

Chris is amazing to deal with. Has always been fair wether we are repairing a unit, buying new or ordering custom.