05 February 2024 13:08
It was wonderful custom experience. Purchased a laptop which includes setup. The people are very nice.
01 February 2024 0:20
Amazing service, very helpful. Strongly recommend for everybody! Very professional. My business system was upgraded and set up professionally and in a timely manner.
18 January 2024 15:43
Mike and his associates at this business are trustworthy and deserving of business. They were very helpful and even put forward promotions because of being a new customer. Easy to get the help needed.
23 December 2023 18:44
My 14 month old Lenovo had a catastrophic failure and the ALaptop staff replaced the motherboard in record time, and found a recall notice so I didn't have to pay for something that could have been very costly. The expediency, knowledge, willingness to discuss and quality of work exceeded my expectations and was superior to many of the other laptop service groups that I have had dealings with in the past. Strong recommend.
06 August 2023 21:53
Fixing more than computers, Mike serviced my printer. After realizing it required only replacement of the toner cartridges, he cleaned the inner works, which hadn't been touched since we bought it eight years ago.

Mike replaced the cartridges with high-quality remanufactured ones.

His shop considers what will save me time and money!
27 July 2023 22:53
If you want reliable service with fast and friendly customer service, then STOP at A Laptop Repair Shoppe! They are A1 in my book!
19 June 2023 13:16
Wonderful place and quick service I have ever seen since I came in Canada. I recommend everyone to approach this store. Apple, dell, and so more.
16 June 2023 10:52
Fast, friendly, affordable. Confirming all the positive reviews. I’ve never had a laptop repair go-to but this place is it!
31 January 2023 14:26
Been coming to see Mike for 20 years.
There is a reason that I keep coming back.
Great service.
RE
29 January 2023 12:14
Friendly and knowledgeable people. My problem was solved quickly and to my complete satisfaction. Before I came to this shop I hadn't been even sure if my laptop might be revived at all, but now it works as a new one!
25 January 2023 2:13
Great place to take your laptop for repairs!
My power jack had broken off its seat so I looked around online for a repair place. Their website lists all the services they provide so no need to call around and ask what they do. Very informative and I loved that. Walked in with my laptop and explained the problem. Got 2 quotes within minutes and was told I’d receive a call to confirm which repair they’d do. They called a couple hours later and said they could just epoxy the part back into place as it was in good working order still. This fix saved me $100 over an entire part replacement.
Super happy customer! Highly recommend!
21 December 2022 9:59
Phenomenal service in a quiet location. The staff provide a detailed estimate and explain things very clearly.

Needed to get a hinge repaired, and was quick repairs with very knowledgeable staff. I highly recommend A Laptop Repair!
18 November 2022 23:42
A very scary virus got into my laptop. Costco Concierge referred me to this business. That put me more at ease dealing with a business well hidden in a NE industrial park.
It was easy to find with Goggle Earth. The staff were very knowledgeable and empathetic to my fears. They explained the virus in terms I could understand and fixed it.
Amazing relief! Now I have a "go to" resource for any future technical computer needs.
16 October 2022 6:34
Brought my laptop in for battery issues, was given great advice and a quote for each of my options.

Learned about the hidden problems with retail computers and their battery life.

Worth going in even if the only service you get is diagnostics, a quote or advice.

As a graduate student within the social sciences it was useful to learn what features would be more or less valuable should I opt out of repairing, and instead purchase a new or refurbished computer that will last, such as a business or gaming computer.
11 October 2022 22:30
I had a minor wire problem with my AC adapter charger and the issue was solved quickly. Great customer service and good quality work.
09 September 2022 7:32
Great service, came in looking to upgrade the display panel on my laptop with a better one since the Canadian model never came with the option for the higher res display. Swapped it in a day, initially it was a bit crooked but they fixed it to be perfectly aligned at no extra cost. Couldn't be happier with my new display.
28 August 2022 16:50
Awesome service. The crew were able to procure a small NUC for our office, and took the time to ensure it was working properly before I left with it. It's now working extremely well in the office, and we will be looking forward to using their services again. Thank you to Mike, Joel, and company for an amazing experience.
22 June 2022 17:42
Very professional service, would recommend and would be back. I brought in my Lenovo, other laptop places were struggling to diagnose the problem but they were able to
09 June 2022 23:57
I can't speak highly enough of A Laptop Repair Shoppe. Thorough professionals who provided excellent service. Will absolutely call on again.
08 June 2022 10:53
Amazing service, friendly staff, and very skilled technicians! Everyone was so helpful and I am happy with the prices too!
01 June 2022 3:27
Amazing staff and amazing work, took my mac there for water damage. Repaired it quick and they did an amazing job. Very Happy!
31 May 2022 2:40
I had an excellent experience at the laptop repair shoppe this week, or as I referred to it, the laptop hospital. I was very stressed out when my laptop stopped working out of nowhere. Joana explained everything to me and was very kind. Even though my laptop was a goner the team was able to get my data back. I am extremely grateful for the work done and kindness shown to me this week at the laptop repair shoppe. Would highly recommend this laptop hospital
30 May 2022 0:59
The best place to go with all of your technical issues! A great bunch of guys that really care!
16 May 2022 16:07
Unfortunately they were not able to fix my laptop for a reasonable price due to the cost of parts nowadays. But that is not Laptop Repair Shoppe's fault. Joel was very helpful, honest, polite, and professional. I will definitely keep them in mind for the future.
05 May 2022 6:02
I have used the laptop shop 3 times in 2 years.first time to repair a board for a machine but had no success.
No charge.next time to repair iPad.very reasonable and quick repair. 3rd time I gave Mike my budget for a used laptop 2 days later he gives me a laptop under budget in excellent condition with a warranty.
They will have my business every time.
30 April 2022 8:15
Prompt services. They will even pickup your computer, and return it to you after they have fixed the problem.
25 April 2022 11:31
The owner and operator of this business ID a dedicated hard working man. His catchphrase, "Fixing toasters to Fighter Jets" is intact a true statment. Would recommend him 10/10 times.
14 April 2022 5:30
Omg what can I say. They helped me last minute. Excellent customer service! You won't be disappointed. I am satisfied with their service 100%. Thank you.
17 March 2022 6:23
Just wanted to send a thank you note regarding the ASUS refurbished laptop I just purchased from A Laptop Shoppe.   The hardware specs that I had demanded were implemented as requested and the Windows 10 O/S was properly installed and up-to-date.

A few months ago, we cancelled our cable service preferring to stream on Roku and online apps.   This was a leap of faith to change the way we normally watch news and entertainment. Now we no longer have to follow a schedule. We watch what we want when we want.

Movies, podcasts, news articles were no trouble at all but trying to stream live events and sports was miserable. Keep in mind that not all streaming services are available on Roku so I had to stream some things through my laptop.

Thought it was the internet bandwidth at first. Then I upgraded my laptop memory which made it faster but still didn't correct the live streaming problem.

The last straw was when I tried to record some screencasting. Clearly my laptop was not configured for this kind of video management.

So I checked in with Joel to see if a refurbished power laptop might be available. We reasoned through the hardware specs and I was fortunate that Laptop Shoppe had an ASUS with the hardware specs I needed.

It did not disappoint! The ASUS does everything I need it to do and more. It live streams effortlessly - it records videos - and has horsepower to spare. The 1TB disk drive will take me a very long time to fill up.

Thank you again and Happy Holidays!
12 March 2022 18:58
Thank you for setting up my technology during this Covid crisis, i spent all day trying to find a company, and I'm so glad i found yours.
07 March 2022 1:47
Thanks for the amazing service! Came in from lethbridge, when no one from best buy could help me. Appreciate it and would recommend to anyone!
11 February 2022 20:30
They repaired my computer quickly and explained what led to its breakdown.good technicians work here. I will contact you again and recommend it to everyone.
03 February 2022 11:05
Mike went above and beyond to help me out of a Windows update jam! Fantastic and efficient service. Thanks again!
21 January 2022 19:03
Appreciate moving our office locations and setting up all the equipment during the holiday break and keeping the business functioning without interruption.
02 September 2021 17:55
Awesome guys. Great turnaround time. They also take the time to educate you so you are confident with your purchase. Especially great for my daughter, who wants to spend her hard earned money on a computer.
31 August 2021 16:01
I went in with a budget and they were really understanding. Joanne communicated very well how much it would cost and walked me through all my options.
20 August 2021 18:15
The people at A Laptop Repair Shoppe are fast, friendly, and helpful. I had a broken shift key on my laptop. They ordered a new keyboard (about $80). When it arrived a couple of days later, they called and I scheduled an appointment for the keyboard to be installed. Immediately after the installation, we discovered a minor manufacturing flaw was causing problems with the "A" key. Because the only key I actually needed to replace was the shift key, the shop removed that key from the new keyboard, installed it into my old keyboard, and installed my old keyboard back onto my laptop. What did they charge me? Nothing! I won't forget this. A Laptop Repair Shoppe is my new go-to source for computer repairs!
16 August 2021 22:47
Great place for high level laptop repair, including component level, mainboard Repair.
This company is also proficient at all software repair, rather than reinstalling windows as most other companies do.

Not a typical run of the mill computer company who just reinstall windows and swap out boards
13 August 2021 9:40
Warranty repair. All the big box stores were saying 4-6 weeks for a battery replacement, requiring my laptop to be shipped across the country. Brought it here where laptop stayed and parts shipped to them. Done in a week. Extremely satisfied amd worry free. Thank you for the excellent service!
06 August 2021 15:58
The team at Laptop Repair Shoppe exceeded my expectations in every way! The work was done prompt and with friendly service. I will recommend again and again.
27 July 2021 19:08
Thanks for maintaining our technology during Covid and beyond, having used your company for close to a decade, i can always count on reliable, professional, onsite service. Mike, and Joel were dependable and helpful.
14 July 2021 7:00
Never come back, i bring my laptop to there, they asking about 102.00 Dollars for check. I am ok with that.later they said no part for fix, have to change mainboard around 600 (refurbish) plus labor total 900 more expensive than my lap top prize 800.i have to paid 102 dollars for notthing.
13 July 2021 11:29
The attendant was respectful and the service was as promised. Tho the laptop was un reparable, they were honest and charged me accordingly for checking it out!

Thank you!
12 June 2021 17:23
Very fast service at a really great price. Mike is very friendly and professional. They also respond to messages immediately. I highly recommend them for your device needs!
21 March 2021 7:54
Very good exp and knowledge staff and good pricing. I was quoted a huge price elsewhere to fix a part that wasn't even broken, good idea i changed my mind and came here
22 February 2021 3:10
Mike was very friendly and professional. He fix my power cord problem for my lap top during the Christmas holidays. Thanks you Mike. I am a happy woman.
15 February 2021 2:52
I have used this company to service my business since 2013 for managing my office technology including laptops, desktops, printers, and Backups. The staff at A Laptop Shoppe are friendly and professional.
14 February 2021 12:51
Wow, amazing people at the Laptop Shop.

They spent plenty of time to address my issue, figured it out to a T. Price was exceptional, quality and customer service is #1

Highly recommended!
12 February 2021 13:44
Called in here with my laptop coming apart at the sides, they fixed it super quick with new screws and didn't even charge me anything which I was super grateful for. So friendly and great service. Will come here with any other laptop problems.
03 February 2021 13:39
The humans at A Laptop Repair Shop are WONDERFUL, great people. They were friendly, professional, and highly knowledgeable. I took in my laptop which had fallen on the floor and unfortunately was no longer working. The staff took it to the back, made some adjustments, and returned the laptop to me in working condition in under 5 minutes. Not to mention-they did not charge me! This is unheard of nowadays; I believe any other laptop shop would have, at bare minimum, charged me a consulting fee. Instead, I was met with patience (as they kindly described to me, someone not so tech-savvy, what the issues were), generosity, and respect. I could not recommend this place more-I will be referring all of my friends, family, acquaintances, ANYONE, to A Laptop Repair Shop.
01 February 2021 2:36
Went into the Laptop Repair Shoppe with a laptop that had spilt liquid damage from several days earlier. Was received promptly and professionally by Joan (after an earlier chat with owner Mike Chartrand over the phone). Post diagnostics, Joan called me up and explained in great detail the options for repair. Treated me as if I were a corporate customer. Everything was very reasonable. Mike had previously mentioned that another option might be to look at some lease back laptops. He came up with an used HP Probook MT41 option with 8GB Memory and 250 GB SSD at very reasonable price that will meet all my personal home use needs. I have plenty of other laptop computing power for work related needs. And they offered a very reasonable trade-in allowance on my ACER that had a Nvidia GPU and a larger screen. Laptop Repair Shoppe installed and Activated my MS Office for me, and even gave me a DP to HDMI connector. And I am set. Posting this review as I think that very few businesses today truly walk the talk. Their service, promptness, value and professionalism wowed me. I am positive that any business or individual consumer client will be thrilled by Mike and his team. In my experience, there is nothing better than cultivating great business and service relationships in one's own backyard instead of dealing with people and businesses that you never meet with.ps: Laptop Repair Shoppe's proposed repair option on my liquids damaged Acer was also very reasonable, but I liked the idea of exchanging it for a more robust HP machine (even if it is older, and with smaller screen than the 17" Acer) as it will be a better companion for personal travel, when it's best not to risk carrying workplace laptops. Mike, thank you for presenting a great solution. There is peace of mind in automotive matters when one has a trusted garage on speed call, similarly, for computer matters, I am glad to be able to add Laptop Repair Shoppe to my list of trusted service providers in Calgary. Next time, I have a computer problem, I won't sweat it:).
31 January 2021 17:24
I have been dealing with A Laptop Shoppe and recommending them for over 10 years now.
I recently brought in an older Dell laptop so I could have a Linux OS installed. They determined that I had a battery/motherboard issue on this laptop (which IMO wasnt worth repairing) and it became apparent that I would need to purchase a another laptop. So I bought a refurbished HP Elitebook from them (at a great price) and had them install Linux Mint.
Not only did they finish the installation a day early but when I came in to pay they charged me a much lower price than I was expecting!
Exceeding expectations is what they do.
A huge "Thank You" to Mike and his crew.you're an absolute pleasure to deal with!
08 August 2019 5:47
I am looking for a power bar and the receptionist give me a spare one for free. Much appreciated. I strongly recommend this shop.
09 July 2019 13:52
Thank You "A Laptop Repair Shoppe", for helping me at the care center during my Illness, my laptop is important to connect me to the online world, your onsite service was convenient, and Mike was pleasant and friendly. Having used your services over the last 5 years, i have been impressed with your services, and recommend your company over and over.
01 July 2019 18:12
I spoke to Mike Chartrand re backing up my computers (both Mac and PC). He was extremely helpful and provided me with great objective advice without selling me his services. Will use him if I have computer issues.
29 June 2019 8:44
I bought a used laptop just recently from A Laptop, it was a pretty good deal! Well checked and 100% working. I am a satisfied customer, their customer service was excellent! I would definitely recommend them to friends and family

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