A Plus Tech arrived ahead of the appointment time, made great suggestions to improve the pc performance. They installed a new Windows and saved all our pictures and files. Installed additional programs on our laptop and helped with other computer problems. We highly recommend their service and pricing.
Great service from William. He upgraded my 10 years old computer and my iMac. The computers are now very very fast. He also fixed all the problems that I had (I thought I had to buy new computers). His service was fast and efficient, also cheaper than Apple Store service. Highly recommend!
William is extraordinary! He is highly professional, personable and trustworthy. He has been our "go to" computer expert for at least the last 5 years. Call him. You will not be disappointed.
We had the pleasure of discovering William at A Plus Tech. We had some serious issues with 3 computers. William is dependable and absolutely brilliant in our minds! We received email confirmation prior to each visit. He diagnosed every problem and corrected it quickly every time. He also explained clearly to us, what he did to correct the problem and showed us, when necessary, how to do it ourselves. William is on my speed dial. Great company and technician. We would highly recommend this company.
William delivered incredibly fast, professional service. I had a computer that I needed to sell but I managed to delete one or more files in error. I spent hours trying to resolve myself only to fail. William was able to fix the software issue in a matter of a couple hours without any problems. I would highly recommend his company.
Prompt efficient service. Very knowable and committed to service. When the owner couldn't find a tech to come with in the time period he quoted, he came himself. That's what I consider a committed business owner
Impressive! William was very helpful and provided quick response (same day) He fixed my printer and was great at troubleshooting other issues. Thankyou
As a disabled senior I appreciated the in home repair service. William is very knowledgeable and had my old laptop working like new with a new SSD hard drive.
Mr. Chen was a fantastic help. He was very knowledgeable and patient. My dad is 83 years old and he fixed his computer and installed all of his old programs. He also fixed my computer all in one day. He was a very valuable asset to our family.
I organized an appointment for my 87 year old friend and i wish i hadn't. The tech was rude, rushed, used her toilet!? And didn't put the seat down and didn't communicate with her about what the problem was or what he was doing to fix it. She's a very patient person but she had nothing good to say about this person's behavior. If the fix doesn't work she will NOT contact this company again. Have a little respect for the elderly and every customer you deal with! If you don't have time for the appointment, don't bother making one! AND NEVER USE A CUSTOMER'S TOILET!
William was amazing! He Installed a new hard drive and set up my old computer like new. I would most definitely recommend him for any computer problems. Thank you!
The whole process from booking to fix was easy and timely. William was excellent at diagnosing and explaining both the issues and the solution. Great experience.
William was super professional and even kindly tried to comfort my bruised ego when he figured out in about 2 minutes what I should have been able to figure out myself! The whole experience was great, from ease in making the appointment to an on-time arrival and considerate service including masking up and booties to keep my floors clean. I fully recommend A Plus Tech.
Absolutely Fantastic! Highly recommended! William is amazing. My hard drive died and when I called he assured me everything would be ok. He arrived to my home promptly. Very professional, very kind and made sure I understood every step of what he was doing. He insured all of my docs were transferred to my new hard drive. There was no upselling and no gimmicks. I will recommend A Plus and William to anyone and everyone! A million thank you's! Simply the best!
William has saved my computer twice. When my computer became so slow it was unusable for work, he diagnosed the problem (outdated hardrive) and replaced it with a solid-state unit. The computer now operates better than it did new. The second time I had a complete Windows crash. William was able to get my computer back up and running within the day. His customer service is superb!
William was a great help getting my computer issues sorted out. He went the extra mile, literally, as he came for a home visit when we couldn't resolve the issue after a remote session. I was very pleased with the service I received. I am not very tech savvy, so William's patience was very important to me. Will definitely use his service again.
After searching the Internet to find a laptop repair company near me in SW Calgary, I found A Plus Tech Support. The online reviews were excellent. William responded promptly to my call and was able to fix my laptop in my home the same day. He replaced my hard drive. Then William reinstalled everything I needed from my old hard drive, e.g, files, documents, pictures etc. Now everything works well and my laptop is super fast. I am delighted to have found someone who is knowledgeable and trustworthy and who can provide me with tech support whenever I need it. Thank you William.
Awesome service. William was very knowledgeable, fast, efficient, and repaired my printer when nobody else could. Amazing service and I will be contacting them first if I have any tech issues in the future. A+ service and highly recommended.
I have used this company twice in the last 3 years for in home repairs. William is amazing! He is quick to reply and i had an appointment 2 hours after calling and 2 days later all the parts were in and i was up and running. I use my pc for work and play daily so it was important to have quick service. I can't say enough about this company. I would highly recommend using them for all of your computer needs. I definitely will call them again.
William delivered rapid turnaround to restore my disabled 2014 notebook to a performance level as good or better than at original purchase. Service comes with a personal touch and a very reasonable price tag.
I have an old MacBook Air that just suddenly stopped working one day. Thankfully, a friend recommended me to William and I am very satisfied with my experience. He was quick in diagnosing the problem with my hard drive and solved the issue in a timely and efficient manner. He was also very patient with all of my questions. All of this for a very reasonable price. I would definitely return if I have any more problems in the future.
I was having printer problems and went online to find a in home repair business. After reading the many good reviews A Plus had received I made a online appointment and William was here the same day. He located and fixed the problem. I appreciated that he came within hours of my initial contact. I would recommend A Plus if computer, printer etc.repairs are required.
A plus responded immediately to my service request and showed up exactly on time, quickly updated my computer and William was very friendly and helpful. I will definitely keep using this handy in home service!
Quick, professional, and friendly service. He showed up on time, and the work was done at a reasonable price. I would definitely recommend A Plus Tech to others.
William helped us to complete "My Alberta Health Accounts" and receive our digital QR code. He very patiently went through the procedure with us so we could scan our code on our i phones. He also helped us reset some of our screens on our computer. We would not hesitate to call him again if other problems arise. Would recommend this company.
I needed a gaming desktop upgraded with a new Video Card and SSD Hard drive. A PLUS TECH responded in a timely manner and had quick convenient availability, The technician was on time, professional and completed the work in the time frame expected. I found their prices very competitive. Thanks, my machine is purring away.
He helps us download and backup all the contacts and photos from the old phone and then transfer to the new phone even we forgot our apple id. Everything was done onsite without us leaving the house. I will definitely recommend A PLUS TECH to my friends and family.
We have used this service for several years and have been very happy with the attention and services provided. Definitely would recommend to anyone and will continue to use in the future
We have had the pleasure of using A PLUS TECH on several occasions and always found the service to be very efficient, prompt and up to date. The technician is very patient and will take the time to re - explain something if we don't understand him. As we are repeat customers, we can often fix the problem over the phone with remote support. Would highly recommend A PLUS TECH to my friends and family.
We have used A Plus Tech a few times now for our computer needs and support for our small business. They are amazing and we highly recommend them to anyone, for personal or business needs. William goes above and beyond what is expected to help with any issue, is super efficient, reliable, friendly, extremely knowledgeable, and all at a reasonable and fair cost. I will go no where else for any of our computer needs. Thanks again for helping us this week William!
I have been utilizing A Plus Tech services for over a year. I have found William's computer skills and knowledge invaluable for my small business. William has been able to solve many mundane and complex computer issues. He has been able to streamline my business across multiple computers and shown me ways to efficiently access files. This has been extremely beneficial as much of the year we are overseas. William has always been there when I need his expertise. I fully endorse A Plus Tech for all your computer and software requirements.
William at A Plus Tech is the only person my company uses and trusts for everything tech related. He's extremely knowledgeable, fast, and very reliable. Any additional support he is only one call away ready to help. We've been with William for years now and it has been nothing but a great experience. He is always willing to work with you and to go above and beyond. From new pc setups, printers, and server backups William can fix it all.
I highly recommend "A Plus Tech" for any computer tech support; William is professional, knowledgeable, efficient & fixed/responded to computer issues with next day service.
I have an older Mac Book Pro. I have used A Plus Tech repair on numerous occasions. Not being very tech savvy myself they have been invaluable in helping me sort out my computer issues. They are very quick to respond, reliable, secure and very reasonable with their rates. Highly recommend them!
I have known and worked with William for over two years, and have found his services of immense value, always timely, efficient and costworthy. Have yet to have a computer-based problem that he has not been able to fix. I would not hesitate to recommend his services to any person or organization
A friend of mine referred me to A Plus Tech Services a few years ago, and I have been utilizing their service ever since. William is very knowledgeable in his field and is able to resolve my computer issues and answer my questions.
I have use the services of A plus tech for over two years.the service has always been excellent and efficient and at a very reasonable cost. I have used A Plus Tech both for my office and home computers. Would highly recommend this company for any computer elated issues such as printing, setting up new e mails and a host of other issues.
I have used A PLUS TECH services for many years and find him to be very helpful and pleasant to work with. When called, he comes quickly to get my computer going again. Thank you for the great services.
A Plus Tech provides excellent service. The technician goes beyond the initial needs and is very helpful in problem solving. I would highly recommend using their services.
A Plus Tech is spectacular! We have a small business that requires occasional technical support - whether it be for networking computers, assisting with crashes or updating software and functionality they have been efficient, timely and responsive! Knowing that they can assist remotely and within a timely manner has taken all the stress out of our computer issues - I would rate them a 10 out of 10!
William is my go-to guy for my iMac’s! He is reliable, responsive, reasonably priced, really knows his stuff and all in all gives someone like me - who works from home - the much needed tech support and assistance we all need from time to time. I can highly recommend!
Have called on William a couple of times over the past years to fix problems with my desktop Mac. Came to the house and replaced my hard drive, cleaned up the computer, and installed an exterior back up. This week he solved an issue with my HP printer not connecting to the Mac. Due Covid he connected remotely while I watched him do his magic and had me back up and running in a short time. Also downloaded an Anti-virus programme for me for peace of mind. William responded to my request for help in a timely manner and was most helpful and patient in answering all my tech ignorant queries. Will certainly be calling on him again with any future computer issues and would highly recommend his expertise. This is A Plus service for sure!
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