29 January 2023 4:18
PLEASE "STAY AWAY" with this security cyber company! Or you regret later.horrible experience! No further call, notice or mail that your contract has been terminate.heads up! STAY AWAY! STAY AWAY! STAY AWAY!
02 January 2023 1:02
Terrible services. Awful customer service. Don’t get involved with this company and I’ll be sure to share this with as many people as possible.
29 September 2022 20:15
Dangerous Security Provider. AVOID at all costs!
Another example of a company being purchased by a big corporation and losing complete grip and care. When ADT was overtaken by Telus, our services were transferred. We had Telus security reps come to our home to assess the safety of the system and any necessary upgrades. No motion detectors were placed upstairs, at their guidance and unbeknownst to us, they didn't even check the functionality of the existing detectors.
Continual issues with arming, broken door sensors, faulty equipment.

Fast forward, two months later, our home was robbed. They said they could get someone to fix the issues, in two weeks.
Zero care or concern that their defective system led to an incredibly traumatic and violating experience.

Stay vigilant, by using anyone other than Telus!

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