The furnace technician Rodney came today and fix my furnace in a short time. He also kindly going through the issues with me that I have clear picture of what’s going on. Very prompt and professional. Highly recommended!
They were informative with the booking and friendly. The guys that came out did an awesome job! They replaced the part that was damaged and now my furnace is very quiet. Will definitely be using this company going forward. I highly recommend this company for any furnace work that you need!
We had Advanpro come out to do duct cleaning. Our experience from the first call to book the appointment to the completion of the work was seamless. The office staff was very knowledgeable in answering my questions and the guys that came to do the work were very professional and respectful of my home. I would highly recommend Advanpro for all your furnace and A/C needs.
No before and after photo to prove if the dryer vent was fully cleaned, even though it was written on the receipt. I'm not sure if the staff just put the suction in the vent and took it out. The staff didn't wear any PPE to climb up the 4th floor with ladder and it made me worried and nervous (do they have any insurance?). Not satisfied at all and not a great experience. I regret that I paid for the service and would not choose this company again.
My whole house humidifier crapped out on me and I was looking for a better unit. I had great and timely communication from Advanpro and she booked me in very fast. The tech was on time, even early and was very nice and helpful. The price was very reasonable and I would go back to Advanpro for any further HVAC services in the future.
I can't say enough about Matt and the folks at Advanpro. Waking up early in the morning and hopping out of bed to realize that it's way colder than you expected, particularly as cold as it is in Calgary this week, wasn't a great feeling.
I called the emergency line at 5am waking up the poor guy on call. He asked some questions, was pretty sure that he wouldn't have the part my furnace needed, and said he'd have the office call me when they opened. By 7: 30am they rang me, had Matt out an hour and a half later and we were back in business by 10.
Not only did Matt fix my issue with the pressure switch, but he also ran a quick diagnostic and told me that the flame sensor was about ready to be replaced. One fixed pressure switch and one replaced flame sensor later and I'm feeling much better about the rest of the winter.
Thanks Matt, and thanks to the rest of the team at Advanpro!
We were able to book an appointment in a timely fashion and the crew showed up on time. They were thorough, polite, tidy and spent the time to explain some upkeep tips to us. We are repeat customers, and I would highly recommend!
Barry removed & installed a new humidifier. He was on time & explained what he was doing while completing the work. I was able to get a booking within 3 business days.
Thank you so much Blake and Tim for tuning the furnace and cleaning all the ducts. Really appreciate your quality of work and very professional attitude. Now we're ready for the winter.
When I call Advanpro the receptionist was polite and very help. My furnace was not working she found an appointment the same day. Barry the technician was amazing. He was punctual and very efficient. He know what he was doing and was very informative as to what the problem was. He came back the next day with the correct part installed and cleaned up the area. It looked as if he was never here. Just so thankful!
I had a great experience working with technicians James & Tim C, who arrived early and were incredibly cheerful and kind. I have an extremely difficult-to-access furnace system, which they went above and beyond to problem-solve without hesitation or complaint. I was having a really bad personal day prior to their arrival, and they totally turned it around. James also found a potentially dangerous safety hazard in my furnace, which quite likely saved me from a future house fire. Also props to Reece, who followed up the next day to tune up the furnace. My experience with Advan was excellent and I will only use them moving forward. Thank you!
Showed up on time with a friendly attitude, professional knowledge of the job required and answered all my questions. Pat and his assistant Jeff were respectful of the household items they needed to work around and left no mess. Thanks.
I really appreciated the service I recently had. Asvpur furnace was brand new, we only needed duct cleaning. This was efficiently accomplished and the team worked seamlessly to get the job done. Open communication and helpful suggestions made this visit a great one! I feel our house ducts are up to speed now after the rennos left behind a lot of dust!
On time and professional gentlemen. Did the job very quickly and professionally. The value was great compared to competitors. Fair pricing scheme. Would absolutely do business with them again if I need their expertise.
Great experience with Advanpro cleaning our furnace, chimney, and ducts. Greg and Tim were prompt, efficient, experienced and pleasant. These two worked as a team and got the job done. No upselling. Will use this company in the future.
I had Gregg and Tim service the Furnace tuneup, duct cleaning and rooftop Landry vent. They were polite and did the job right. They were careful bringing their equipment in and out. I would definitely recommend Gregg and Tim for this service. They are a good team.
The service was top-notch, punctual, polite and friendly. Explained clearly the process as they were performing the inspection and cleaning. They worked quickly and very professional. I would gladly recommend their services to friends and family.
Steve was great, he was knowledgeable and friendly explaining everything prior to work, and actually taught us a lot regarding our a/c unit. Will definitely use again for all our heating and a/c needs. Thanks for everything.
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