Airtech has always provided me with prompt, friendly service. Their technicians are good at communicating what they are looking into, what they plan to do, options available, costs, and they are good at phoning me to make appointments and timelines. No complaints, many compliments!
We had an amazing experience with Airtech. Ryan was very knowledgeable and answered all my questions without being pushy (Which was a vey nice change from the other companies we got quotes from). Installation was smooth and painless. I would 100% recommend Airtech. You aren't going to beat the prices, warranty, or customer service that they offer.
MATTHEW and PAT were super at putting a garage heater in today for us. A Lennox, 45,000 BTU, in a garage that is a tad bigger than a double. They were professional, friendly, doing a great job and cleaning up after themselves. Thank you MATTHEW and PAT! DEFINITELY wouldn't hesitate to use Airtech Heating & Air Conditioning again!
We recently had Airtech install AC and a Humidifier and new Themostat. Erin and Ken were the installers. They were friendly, professional, knowledgeable, and efficient. It was a pleasure to have them in our home and would highly recommend Ryan the Sales Associate who professional helped us make the right decision and Erin and Ken who installed our purchase. We were extremely pleased and satisfied! Great company Airtech!
We are beyond impressed with the service and quality offered by the staff of Airtech Heating & Air Conditioning. During the coldest nights of the winter, our furnace died. Within 2 hours we were able to have service tech Justin come out in the dead of the night and begin the process of discovering the challenge. The very next day their quotation expert Erin stopped by first thing to provide us with solutions. Within 24 hours, two AMAZING techs, Taylor and Ken, arrived first thing in the morning and had the old furnace out, and new furnace in within hours. This team is truly a remarkable one, where each employee goes above and beyond to assist their customers during some of the most obviously stressful situations. We recommend this organization to anyone searching for assistance with HVAC.
I was in a huge jam with a rental property in lethbridge.furnace stopped working. Being so far away I needed to find a company I could trust. The front desk staff was quick and helpful. Chuck was the plumber I dealt with and he communicated wonderfully. When a control board goes on a furnace it can get expensive. They are were so much cheaper than other company’s when it came to parts, and a bit more on labour but the cost was well worth the level of premiere service. 10/10 experience with airtech, will not be going anywhere else but Airtech in the future. Very happy customer.thank you guys!
Did our a/c install and did a great job. We got 5 other quotes and Airtech was one of the more reasonable priced company to go with and they did not disappoint. Great customer service!
We requested an in-home estimate, which Ryan completed, on time and in-depth. (Several others were invited as well) Upon review of the estimates, we chose Airtech. Upon agreeing to the terms, an appointment was set up for install. Matt and Ken attended exactly on time, were extremely friendly and professional, cleaned up both inside and out, and everything worked perfectly and they wasted NO time playing on their phones or any other needless activities. We are extremely pleased and impressed with the service and the product. It restores my faith in folks that actually can and will do a good job in their chosen field, Thanks to the Airtech team,
Have used Airtech for three furnace/ac installs and they are amazing. Have since had another furnace install, a garage heater, and a gas fireplace installed. Yearly service too. Never had a bad experience. 5 star service! (Taylor and Dave were great)
Dave arrived on time and quickly found the problem and repair3 our A/C unit. I highly recommend this business and compliment Dave on his professional approach.
So happy to recommend this company. They installed my a/c unit and when we had some trouble with it they were there the same day I called to do a thorough inspection and get us running again! Always friendly and helpful on the phone too!
Our AC stopped working just before the July heatwave. And although they were booked up they still called when they had a cancellation to see if I could get the service I needed before our scheduled appointment. Unfortunately I couldn't, but when my appointment did come, the tech was great! He called ahead and gave me an ETA. He was very courteous and considerate as he needed to come into my home. Gave me some options for dealing with my issue and then proceeded to fix the issue and do a service over my unit. The next day he was able to get me the quote for a new machine that I had asked for (just in case it broke again and needed to be replaced). Thanks so much Airtech!
Great service. Dave made sure our questions were answered and our concerns addressed. Didn’t, try to sell us extra services or parts. Thank you Dave and Airtech for looking after us.
Dave came to check my ailing AC, and sadly its age is showing and must be replaced. Service was prompt, and I don’t have any complaints. He looked after making arrangements for a new installation, so I can take comfort knowing that everything is being looked after. Kudos!
As a new Lethbridge resident, from the west coast, air conditioning isn't top of the mind. BUT, the house I purchased here recently, the furnace and fireplace needed maintenance.so I read reviews,! Every person I spoke with at airtech was so Professional, so nice. Every technician was friendly and informative, we now have air conditioning Yay, , I appreciate the after hours help! First Class!
Installed a new furnace the day we moved out. Came for an estimate 10 minutes after the phone call and were almost 25% cheaper than a competitor for the same system. Pulled a permit, which the other company was not going to, and got it done quick! They have done some work for us in our business as well in the past. Great company to work with. Would reccomend giving them a call first.
The furnace failed on New Year's Day. The tech, Scott attended in a timely manner. The fault was minor and took time to find, Scott made sure everything was okay before leaving, he called the next day to make sure all was still okay. Excellent service, highly recommended.
Staff is exceptionally friendly and responsive. After we had our humidifier replaced, the tech followed up a week later to ensure everything was working. After we requested a change, the tech was in our home in under 20 minutes making the change. Prompt and excellent service.
Very Professional from initial contact to follow-up. Pleasant from reception to crew on site and accounting. Sounds like they enjoy their work and are a fun group too! Will use again.
The estimator arrived on time and gave us a price. The price we could afford. The installers did a very nice job of installing the unit. Everything was level and neat and comely. I was warned that the unit's cover would be late in coming, and it arrived late. Good Job, well done!
Yearly maintenance on the water heater and furnace is always a breeze. The first year in my house the technician showed me how to properly use and program the thermostat. They are always able to answer any questions I have and give good advice.
Received Service again from AirTech from a very capable, competent and considerate technician by replacing the board in our aging furnace. I remain very happy recommending AirTech to new and returning customers (Nov 30,2021).
Was able to receive same day service from a very thorough, efficient, and knowledgable service technician after AC stopped working. Would recommend their services (2020).
I was recommended to use Air Tech and I'm glad I did. The workers were very efficient and hard working. They answered my questions.very knowledgeable. Everything was cleaned up when they left and I now have air conditioning. They did this within the time frame that they gave me.
This was an annual inspection of our furnace and air conditioner. The technician arrived on time. He was courteous and professional. The various checks were performed quickly. He reported his findings and stated that the system was in good shape. Invoicing was done by e-mail and the cost was fair. Airtech has given me great service for several years for the annual check and when problems did occur! Great company!
From estimate to installation they were on time, professional and very knowledgeable. The office admin staff were also very responsive to emails and answering all my questions. Overall it was a great experience and I would definitely recommend Airtech to friends and family.
With the heat wave we were in a panic to replace our AC unit, Airtech came within a week. The price was fair and the service was excellent. I would recommend them to anyone looking for a professional customer service orientated company. Great job.
I am so happy with the service that I received from Airtech. The office staff, repairmen, salesmen, and installers all went above and beyond for my family when our furnace went out in -30 weather. I would highly recommend Airtech to anyone living in the surrounding area!
The experience was amazing from reception, sales, through installation. It was a pleasure to deal with these people and this company. All the information, the professionalism, work ethic and quality of work from Air Tech was well worth the money spent. This company gets a huge thank you from me! Highly recommended!
We we're having a problem with our gas fireplace and Airtech (Kyle) came in and rectified the problem. Nice guy, professional, and focused. He did a great job! Our new "go to" heating & A/C" people.
Very prompt service and a fair price. This job took 4 days which includes eliminating a second floor furnace, creating new ducting from the basement to the top, installing a new furnace and AC. Everything looks really good.
Airtech was extremely easy to work with. Made the whole process easy and made sure all my questions were answered. I plan on using their business for maintenance of my new furnace and if I ever am in need of another furnace they will be my call to help me.
We had a new air conditioner installed in a very awkward place, requiring a few men and a crane. Our experience with Airtech was excellent. They checked in and surveyed the job a day before, then arrived and accomplished it smoothly and efficiently. It was a long day for the men, but they did it all with a smile. I would recommend this company.
Great company. Didn't feel ripped off - good pricing. Efficient. Maintenance laborer was on time. Was able to book an appointment within 24 hours to fix my AC during a heat wave. Impressive!
Was able to receive same day service from a very thorough, efficient, and knowledgable service technician after AC stopped working. Would recommend their services.
Braeden was efficient, friendly, and knowledgeable. He found the problem, completed the repair, put things back where they belonged, and cleaned up any mess.
Fantastic service! Our tenants called to say that the furnace sounded like a jet engine and then quit. Our regular HVAC guy wasn't available but recommended Airtech. I called Airtech first thing the next morning and they came right away. They were very professional and treated my tenants great. They replaced the blower motor and got everything working. The next morning my tenants called again to say that although everything was working good, the furnace fan wouldn't shut off. Airtech came again and although it turned out to be the tenants not knowing how to properly use the thermostat, they were very understanding and didn't charge us for the second call. We will DEFINITELY use them again and highly recommend them!
I've worked with Jared at Air Tech for a few metal fab projects. He's always been on the ball with everything I've sent over there. Fast turn around time and reasonable rates.
Airtech did an awesome job replacing my old furnace with a high efficiency one. From Ryan being there to answer all my questions and helping with rebates to Mark and Matt being great and courteous during install, the whole process was smooth and easy.
Air Tech has always given us superb customer service. The technicians that come to our home are friendly, professional and knowledgeable. Repairs are done right the first time, and they explain everything and answer all our questions. We highly recommend this company.
The company responded by coming out quickly, but the work done, only had our furnace functioning for an hour or two. Our house the following morning was around 10 degrees again. With the high priced invoice that quickly followed I went with a local company for assessing the problem instead. The local guy inspected the entire system and noticed the cold air return was not functioning properly. He fixed that system temporarily to allow the house to warm to 17. He also noticed our humidifier was running, he shut it off to allow more airflow until the furnace got replaced. All of which I would expect from Airtech at the cost of the service that I was charged. (Side note, the local guy didn't charge for the call out and noticed the hot water heater wasn't functioning properly and fixed that at no cost as well).
All in all, the $300 charge for a repair that lasted two hours was not great. Tech was polite and friendly to chat with.
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