Alberta Co-op Taxi Line Ltd.

I wanted to give a shoutout to the coop cab driver that helped boost my car. I was in my car in a waiting lot waiting for my wife when my car wouldn’t start. Soon after, the coop cab driver arrived to pick up his passenger but rolled down his window and asked me if I needed a boost. I said, “yes, if it’s not too much trouble”. He grabbed his booster pack and boosted me in less than 30 seconds.

Whoever you are, thank you! A little kindness goes a long way!

Took cab home from work early this morning. I asked the driver to wait until I got to my door. I started walking around front of vehicle and this driver started pulling away! HE ALMOST TOOK ME DOWN! I demanded my tip back. He’s telling me “I thought you were walking in the back”
What? It’s the drivers responsibility to pay attention! Also, I just gave you a big tip for waiting and you’re pulling away? !?
Then he’s telling me how sorry he is and it’s because he has the flu. Seriously? Now your excuse is you’re sick? Please just stay home.

Hey Co-op! Don’t bother asking me to email! I had an almost as bad experience two weeks ago. Then and this morning I “reviewed my trip” explained what happened, and you never bother to follow up. Do you even read them?

I gave 3 star review because there are a few wonderful late night drivers I’ve gotten to know over the years. I’ll miss them because it’s back to Uber for me!

Cab 620 needs to be shown how to use a traffic circle, they just about took me out. You do not change lanes inside the circle and you do not make it so someone else has to slam on their brakes, this is a fairly basic concept

Service is terrible. Edmonton is a cold city. The car goes to the next address, so I can see it. I can not contact taxi driver, only the service, where they also can not contact the driver. The good part that cab came fairly quick. Only stopped away from the mentioned address with a big sign (I mentioned couple of times). So 3 stars for the driver. He was quick. The technical abilities to call the driver do not exist.

If I could rate this absolute garbage company less than 1 star I would. This so called taxi service openly discriminates against disabled people. In the entire city of Edmonton there are only 6 wheelchair accessible cabs and 99.9 percent of the time they are NOT being used for people in wheelchairs. There was only a SINGLE wheelchair cab in the entire city running on Friday November 24,2023. CO-OP taxi will never see a single dollar from me ever again. This company should be ashamed and held responsible for their discriminatory practices. They should be shut down immediately.

This morning I had a bad experienced with your driver. I have been your regular customer for the last 4;years. I always take a coop cab everytime I go to work and any errands. I will never take this cab anymore because of this bad driver Nov 10 at around 11: 40AM cab no 215 whos very rude and disrespectful and the bad dispatcher who just decided to cancelled my ride. I have never felt being like an animal that this driver told me to get out of his vehicle. I always pay and never complain even they have different rates. I will never take coop anymore and I will never recommend it to my customer s a

Today I had an absolute wonderful driver. He was dressed in a blue suit, cheerful African man with nice medium length hair. Unfortunately I didn't catch his name. However I can't say enough how he helped my son and I carry our groceries. He was an amazing driver and sweetheart when it came down to cost for our cab trip, he didn't even accept a tip dispite my offer. Please Know if you get this driver he's got a heart of gold, treat him as such.

I have a booth at the Edmonton Downtown Farmers' Market, and every other weekend we help a gentleman who is blind and wheelchair bound pick out fish and seafood.

We always call him a cab once he's done shopping with us. He depends on Co-op Taxi to get home, and today, a cab driver refused him service because he's in a wheelchair. I tried to get him to come back, but he just waived his hand in frustration and left.

It is illegal to refuse service to someone based on a person's disability. What a deplorable way to treat another human being.

Thankfully another cab driver showed up and helped this gentleman with his wheelchair, but sadly, this is not the first incident of this kind with Co-op Taxi.

If there 0 point I will give this, very rude and doesn’t know how to provide customer service, called 3 times they never told me that they we won’t be able to help me. They give you assurance some one will call back if u loose something. Liars! Don’t ever call for coop taxi. Go for Uber! Should be honest up front, not to give you hope!

They charge me a disabled person for getting sick out side the care shameful and you want to change disabled ppl $10 so they can bring there disabled equipment like a walker that's ablism fools don't worry I fix ur ablism u messed with the wrong disabled person

You are all CROOKS, how are you going to tell me that even though i have a fixed fare from booking on the app, that you are going to charge me more because “the route is wrong”. The rudest drivers, all crooks, will never ever EVER use again.you should be completely shut down.

Used the app fare 11 told driver I thought that wasn't enough make it 15 gave 20 he dropped me off overat 111 and 82st although it clearly gave proper address on app 119 and he kept telling me this is 119my address and I had to ask several times for just 5 back. This is at 6 am in the dark. I had to walk around in the dark in unfamiliar neighborhood and jail yet another can and paid another 12 dollars with tip to get home. Also before ride ended it gives you chance to rate driver seconds before being stranded I have this driver 5;stars why are ratings coming up before trip barely begins g. 21154749 booking number. Maninder Singh

Who gave license to cab 237.no turn signals.over speeding and confuses the traffic without showing any turn signals.cant even take proper left turn when there was no car and still stopped in between.worse driver and company.never use them

Good taxi service in town, clean cars and driver's are friendly. Recommended Taxi service if you need a ride.

Agent hung up on me I didn't give them a physical address. I did, and I provided other directions. Useless.

I ride co-op taxi173 on Saturday and I left my ear pods then I try to call them they say they have it now I call them again in they says they don’t have it anymore

Our driver 076 was exceptionally courteous, polite, helpful and professional! His car was spotless! Amazing company, would definitely recommend!