Alberta Furnace Cleaning

Great service The Furnace and vent cleaners were respectful efficient and thorough job well done.

Edison was very polite and professional. The service was quick without any unexpected extra costs or issues. Have used this company in the past, and will continue to trust them in the future

The techs showed up outside the 2 hour window, not by much, but still, I planned my day around the timing I had received that morning and a few days earlier. The techs were both very professional and friendly, didn’t make a mess in the house. I ended up paying way more than I was quoted because apparently my furnace needs a special filter which I was not told about when booking. I understand that they don’t know what type of furnace I have, but I was not asked, and I was not warned that a filter could make my invoice more than what I was quoted at. The tech on-site told me that the filter would cost me $140, but when I was invoiced by email after they left, I noticed that I was charged $239.97 for the filter. When I emailed to ask for a refund for the mistake that was made, I was told that I couldn’t receive a refund because the filter did in fact cost almost $100 more than I was told it would. The only solution they could give me would be to send techs back out to the house to retrieve the filter they had put in if I no longer wanted it. Overall, not a terrible experience, but their quoting system needs to be updated so people aren’t surprised by extra costs.

Long was at my home today and was quick, professional and answered all my questions. I will definitely use Alberta Furnace Cleaning again.

Thank you Alberta Furnace for a Wonderful job well done from Arnold and Segie. So happy my dryer vent is so cleaned from lints.

I appreciated the service I received from Alberta Furnance Cleaning. The technicians called me at 2: 45 expressing they would be there in 15 minutes. My appointment slot was 3: 00 - 5: 00. They were on time, prompt, professional and respectful of my home and considerate of the animals and children in my house.

The technicians explained everything that was happening, the condition of my furnace and air ducts and gave me advice for future maintenance.

I was very pleased with the overall experience and would recommend this service to other home owners.

Socrates was very friendly & cheerful and was a pleasure to deal with the carpet cleaning at my parent’s home. He was very hardworking and did an overall excellent job.
There was one minor area that after drying needs a little bit of extra attention, however the office was great to deal with to ensure customer satisfaction on this and dispatching cleaner to go over that area again.

Would recommend their services and the representative Socrates!

Andrew and Mipo did a fantastic job. Quick and very friendly service. They explained everything and answered all my questions frienldly and professionally. Totally satisfied! Definitely I will be using their service again in near future!

We were very satisfied with the work performed by AB Furnace Gleaning. Their arrival was on time and their performance was excellent

I am very happy with Edison P and Andrew M to get my Furnance cleaning profesonally. Both of them explained to me what I should do and have to make my Furnance last.
Good job Andrew and Edison. Thank you two.

Professional and exceptional service. Using this Company second time. Strongly recommend the service from them.

The servicemen were absolutely wonderful, respectful and polite. They helped me understand what was going on with the filters and they told me what they were doing step by step. Great work!

Great service as always. The guys that came wore masks and shoe covers. Very quick to set up. They did a very thorough cleaning of all the ducts and furnace. We have multiple hairy animals and they made sure they got everything.

Came on time, very well organized. Worker’s were very efficient and organized.
Prices were about $100 cheaper than other quotes.

Alberta Furnace Cleaning was so great. They were super helpful and polite when I booked with them. They were able to get in sooner than I was initially quoted after I explained my concerns. They arrived on time, were super professional, and did a wonderful job. We will be using them from now on!

Everything went very well. Technicians Ador and Kurt were great - very professional, worked quickly. I think the price was reasonable, and no surprises. I will probably use this company again next time.

The service was good except it was too pricey. I spoke with one of the customer service Amanda that the reason why I did not went to one of their competitor is about the complimentary filter. I tried to ask if I there something that they can do about the filter that I dont need but sad to say they cant do any price adjustment. I wont do a service wtih this guys anymore as their giving false information about their service. I should have went to the other competitor as their price is cheaper even if I buy my own filter.

From my initial call i was greeted with a courteous and friendly voice. I was booked sooner than expected and the crew show up when indicated. They respected my home and my space and too were very friendly. I would recommend anyone to pick up the phone and give them a call

Very impressed. I have never had this done before and was apprehensive about getting our ducts cleaned because we have a timid cat and I’m not thrilled about strangers coming in our home.
The two men, Andrew and Hensly were great. Friendly, professional, they put booties on to cover their footwear. I appreciated they were careful and respectful while in my home and also patient and helpful while we moved our cat to other rooms while they worked.
And their truck was as clean a fire truck.
Would definitely recommend.

I had an appointment scheduled for Saturday. In The E-Mail they send you, they say that they could be there between 8-5pm and they will call you between 7-10: 30am to confirm your window for your appointment. So your already up and kinda waiting for there call and they magically call at 10: 30am and give me a 12'00-2: 00pm window and the Lady on the phone didn't seem all that nice at all. So 2: 15pm rolls around and no phone call or nothing, just wasted my day off basically, so I called and cancelled and went on with what was left of my day. You would think that a company that big could let you know the day before that they are coming in the morning or afternoon at least. What a Joke and a waste of time and I booked my app a month ago. Not Impressed.

Had these folks in for a duct cleaning. They were on-time, professional and clean. I would use them again.

Edison and Michael did an outstanding job cleaning my furnace and vents. They were friendly and worked efficiently. The price was a good value and I would definitely recommend this company! Thank you!

Office price me a different numbers and in person technician price me different numbers. Work done great not happy with price.
Dharmendra

Fantastic customer service throughout the entire customer engagement life cycle. The quote was reasonable and comparable to other service providers, the staff were prompt, polite, and very diligent and thorough with the duct, furnace, AC, and dryer cleaning. I also appreciated their level of engagement, as well as their courteousness while working from home during the appointment. Would strongly recommend Alberta Furnace Cleaning!

Thorough and conscientious workers performed a cleaning service of our heating and fresh air vents as well as our dryer vent and central vacuum system in the 1 hour time frame that they suggested and took the time to advise us about alternative and eco-friendly filters for our system.

The gentlemen were polite, knowlegeable and did an excellent job! Very pleased with experience.

From the moment I made the request for a quote somebody contacted me immediately and I had a wonderful customer service representative provide me with the information in the pricing. When I book the appointment there was a follow-up confirmation via email and phone. The day of my appointment I received a call to confirm the time frame they would be arriving. When the cleaners came they were extremely friendly and professional. They made sure the walls were covered so no damage was done from the large hose. They explained the process and nothing needed to be removed Furniture wise as they were very capable of reaching all aspects that needed to be cleaned without inconveniencing me as a homeowner. They even called afterwards to confirm how my experience went. I would highly recommend this company from beginning to end their professionalism and the level of customer service wias outstanding

We are very happy with the service provided by Alberta Furnace Cleaning. They were fast, friendly and efficient. Fast in both the quote they provided as well as how long it took to clean all the ducts and furnace, they were in and out within an hour. Everyone we dealt with from the booking staff to the fellows who performed the cleaning were very professional and friendly. We are very happy with the cleaning they provided and would definitely recommend this company.

Andrew and his team showed up on time and clearly explained all of the work before and after. Had a wonderful service, very professional. They did an awesome job. Noticed that my furnace sounds loud and he fixed it for free service. Now it's working really well. I highly recommended this team. Thank you so much Alberta Furnace Cleaning team Always keep up the good work.

I will continue to use Alberta Furnace Cleaning, they do a great job and their technicians are respectful when in your home.