After hours… I called about an injured Cedar Waxwing (flew into my window). My call was returned within 5 minutes with arrangements to pick up the little guy/gal.
This is an AMAZING organization that helps the wifelife in need, but also provides information and education to those request for it in various forums. I find great value in the call center, the people are knowledgeable and friendly. I have called before regarding a horned owl hanging out in my yard during the day or upon finding an injured bird. If you subscribe to their newsletter, you can learn more about AIWC and the effort (and love) that goes into caring for our wifelife.