This was my first time with this company for taxes. The Tax services themselves were fine and quick however the front end staff the older lady, was absolutely rude. Asked her how her day was and she looked at me and was like “ok I GUESS” rudely. And then proceeded to make rude commentary about my taxes owing. I don’t know if I’ll ever come back due to how she talked to me and this experience. It was absolutely condescending and there was no need to commentate on my taxes owed, just let me sign and even say have a nice day even if ya don’t mean it. Yuck.
Do not use them for business taxes. I had several problems with the way Toma Maged filed my two corporate return and was told that I could deal directly with CRA
We having been going here for 3 years now the last 2 years they were amazing helping up, they took their explain things and didn't feel like we were being questioned about everything we brought in. Kevin is amazing and very professional. This year we decided to give someone else a chance to our taxes there as they made sound that she was competent to do it and her experience made it assuring so we switched our appointment with Denise and cancelled on Kevin. Wish we kept Kevin as our appointment. We felt rushed, she didn't go through the taxes with us nor confirm if our addresses were current. We had medical to claim and she questioned everything about it, I also had receipts of things that weren't cover by our insurance and i know we could claim them she didn't bother to hear what i said and they weren't claimed. Very unprofessional. The whole experience was rushed. This will be the last time we go there! Th