Dropped my skates off for a sharpen. Store closed at 4pm. I got there at 4: 09 and they were closed. After a few moments of panic as I had a hockey game that night I could see an employee inside and knocked in the door. He reluctantly came to the door as it can be a questionable area and I showed him my skate ticket He got me my skates and saved the day. Thank you soo much. Great service
I'm brand new to learning how to ice skate so I went to purchase women's skates and a helmet. The man who helped me was helpful, knowledgeable and patient. I was treated well.
Staff are fast and efficient at sharpening skates and do a great job at helping people meet their needs. They're friendly and knowledgeable. Recommended.
Excellent experience and advice at this store. Bought some clearance ski equipment recently but had to go in to find tire changing tools for my bicycle. Ryan is the man!
Helped me find the right equipment on my budget and when I had trouble using it (first time potential future bike mechanic here) he was on the phone with me every step!
Trouble shooting, downloading manuals from the internet, all over the phone; the extra mile!
Military discount is a plus, anyone new to North of town should check this place out.
I paid to have my skates sharpened and when I went skating my skates were Not sharp and I fell. I went back a few days later and they CHARGED me to sharpen again. They didn't even seem to care at all about their poor service. SHAMEFUL
Came in today and wanted to trade skates. The guy who helped wasn't listening and was rushing. The size my husband needed there was only ONE skate on the shelf. Not one pair. Literally one skate in the used skate room. Waited to talk to the same guy who helped us and he walked right by and didnt ask how it went or did we find anything. So we grabbed our skates we came with and left. Gave our business elsewhere. Horrible customer service.
Staff here are knowledgeable and attentive. Answered any questions we have. The prices are fair and honest. We managed to find our son a pair of mid range hockey skates that were gently used for around 60 bucks plus sharpening. Great for hockey, lacrosse and baseball stuff. I only rated a 3 as we were a little disappointed to find out they no longer carry ski or snow boarding equipment. Other than that however, I would recommend. Great for young families that want to keep their families active or simply someone with a budget.
My bike was hit by a car and needed a new tire. Ty was incredibly knowledgeable, personable and was able to fix up my bike and get me going within half an hour. I really appreciated his customer service, and never made me silly for asking questions on how to maintain my bike. I will be coming back next time I have to maintain or fix my bicycle.