29 November 2023 21:25
Alpena Dental is fantastic from the day you enter the establishment. Greeted by friendly, knowledgeable staff is appreciated and escorted, in my case, the Hygienist takes me where I need to be. My appointment with Ava followed by Dr Cook (dentist) was also very friendly and professional. My needs were definitely met!
Thank you all!
28 November 2023 16:41
I am so nervous and anxious about visiting the dentist that I rarely go. It is only when absolutely necessary. The girls that greet you at the front desk are delightful. Dr. Negm is so kind and gentle and April and Marley were beyond compassionate to me. So believe it or not I am going back to have work done.
27 November 2023 9:03
Dr Cook is the best! Very happy to have an excellent dentist who my kids like. Bonus that he is right here in town.
20 November 2023 20:01
Great team with great service! Went in fro emergency service and will be making this my regular office. Thanks, Allen Dental!
25 June 2023 8:45
What an amazing team of humble and kind professionals. I have the worst dental anxiety and they made me feel right at home and calm. The whole experience was amazing. Thankyou team we will be back! ️️
18 June 2023 3:16
It’s never fun having extractions but Dr. Cook did a marvellous job on the freezing and the extractions themselves went without any problems.
01 June 2023 8:27
Always feel at home when they look after me there.almost forget they're cleaning my teeth and of course I leave with a sparkling smile. Cheryl is always professional and friendly!
30 May 2023 0:27
Super fantastic team. Really pleased with the work they did for me and that they were willing to have a conversation and discuss all my options. Absolutely amazing place to go and I would recommend anyone every day to go!
11 May 2023 3:52
UPDATE: My appointment yesterday was so stressful. I had to arrange a ride but they were delayed so I was running behind by 15 min. Not the first time I've been delayed (due to my uncontrolled extreme bloodpressure issues.) I got a phone call (and a text) one hour before my appointment, she said that if I was more than 5 min.late I'd have to reschedule, and I had a pattern of being delayed by a half hour. And they run a tight schedule. And I knew about this appointment ahead of time. I've only had about 2 or 3 appointments in a full year, and I do not get delayed for insignificant reasons and a 10 min.delay is not a half hour. I explained the delay at the airport to pick up my ride, and my details about uncontrolled bloodpressure issues (again). She said we will see what happens when you get here. I hung up on her. I was 15 min delayed so I didn't get all my dental work done which is ok. She couldve simply asked if I needed to reschedule instead of threatening me an hour prior and not stamp me with a label in such a rude manner without getting all the facts. Ive always enjoyed going to Alpen and getting fantastic dental care from Dr. Cook but I'm afraid to make another appointment.
09 May 2023 13:00
Had a great experience as always there Dr. Cook and Dr. Negm no matter which one have taken care of me. Thank you Cheryl for referring me!
05 May 2023 21:38
I’ve been visiting Alpen dental for a few years and I’ve always had a positive experience. Amazing staff, clean and comfortable with massage chairs and overhead TV’s for distraction. 10/10 recommend.
04 May 2023 4:01
This dentists is amazing, the people that work there are amazing and they make you feel welcomed the second you walk in the door! Everybody here is great with my kids and make them knowledgeable about all the machines their going to use! This dentist went above and beyond for me and my children! 5 star all the way!
23 February 2023 20:56
I am the office manager of Alpen dental, and have worked for this wonderful clinic for almost 8 years.

Today was a particularly special day for me as my 3 year old son was scheduled for his first cleaning. I was a little nervous as most parents know our kiddos can be unpredictable at that age.

My son saw Shantelle, she was simply amazing! She was so gentle, patient and kind.

Shantelle took her time, showed him all her instruments and showed him what they felt like on his hands before she placed them in his mouth.

Our cleaning was a success! He did it! I was so proud I had tears rolling down my face.

I wanted to share my experience as today I was not an employee, but a patient!

Shantelle is phenomenal at what she does, and I am grateful to have been given the chance to experience it!

I highly recommend shantelle to anyone.
15 February 2023 17:40
Super welcoming staff. Dentist was very considerate of how my pain level was during my visit!
07 February 2023 22:03
Awesome friendly and professional service. They go the extra mile to meet your needs. The front desk staff, dental hygienist, and dentist are the best
03 February 2023 21:35
This dentist was referred to me for getting my daughter's wisdom teeth out. Alpen Dental were amazing from the first visit to the last one. I would definitely recommend this dental office 100% 5 star for sure
18 January 2023 7:58
Amazing customer service and the dental work was amazing as well. Everyone there actually listens to you and works with what you got. Highly recommended to anyone.:)
06 December 2022 22:01
Just an amazing dental visit. I had a filling come out of a front tooth. The professional and friendly care I received, on a weekend, was just the best. Knowledgable and skillful. Excellent and yes, I will be back.
05 December 2022 6:07
I have been a patient at Alpen Dental for several years now. They are welcoming, patient and understanding, and I have always had a positive experience there, and highly recommend them!
13 November 2022 4:47
Alpen Dental has been amazing. Dr. Cook and his staff are so kind. I’m usually quite anxious at the dentist, but they made me feel extremely comfortable. Highly recommend.
23 October 2022 18:40
Kennedy the hygienist was wonderful. She was very professional, gentle and thorough. As someone who suffers with dental fear she made my experience plesent! Alpen Dental has the best staff!
20 October 2022 11:29
I would highly recommend this Dental company. They are very welcoming, explain everything they are doing, very friendly. The receptionist I spoke to was very friendly, helpful and best of all very accommodating for me and my working schedule. Thank you for getting my appointment right away. Great place to get your yearly routine dental done.
19 October 2022 15:12
Dr. Cook is awesome.by far the best dentist, and gives an easy explanation why he is surrounded by excellent staff
11 October 2022 0:40
All of my experiences at Alpen Dental have been outstanding. The dentists, hygienists, assistants and other staff are all caring and welcoming. I felt comfortable and looked after from the moment I arrived to the moment I left. It is obvious that everyone here truly values your health and time. Shantelle is so wonderful. She does an amazing job cleaning my teeth and I look forward to seeing her at every appointment because I know that I will be well taken care of! Thank you everyone at Alpen.
08 October 2022 10:59
I have been going to this dentist for years and have nothing but great things to say! Staff are all so helpful and friendly. Today, I had Akash Birdi as my dental hygenist. He was very thorough and gentle. He was very easy to talk to and made me feel very comfortable. He also cleaned my teeth a few years ago and remembered a lot of things about me and my life which was very impressive! I highly recommend Akash and his fantastic service:)
05 October 2022 12:47
I've always been extremely fearful of the dentist so this month when my mouth reeked havoc upon me I felt so blessed to have been able to find Alpen dental where every single person took care of me and went beyond their duty to make sure I was comfortable and pain free. I spent alot of time there recently and everytime I left I felt like I did my self a favor by advocating for my health and allowing these amazing professionals to help me!
26 September 2022 21:54
They made my wisdom tooth removal as painless and stress free as possible, great work, very thankful.
24 September 2022 3:48
Another wonderful experience at Alpen. This time we had Dr. Cook and his assistant Karen. My daughter has intense anxiety around the dentist. The tears were flowing before we even got inside. Jenn greeted her and comforted her right from the start. My daughter said afterwards how gentle her dentist was, and how she felt safe there. That is such a nice thing to hear from her. Karen did an incredible job making sure she felt safe and comfortable through her procedure. Thank you, all 3 of you. It makes such a big difference when kids feel welcomed, safe and cared for.
08 September 2022 7:03
Absolutely love Alpen dental, Dr. Cook and all the staff are exceptional. Always get into my appointments on time, all procedures are explained to me. I would definitely rate this office as a 10!
06 September 2022 20:17
Thanks to Alpen Dental my massive fear of the Dentist and needles has been alleviated, by the kindness and compassion of Dr. Cook and his wonderful Hygenist, I feel much more relaxed about returning. Pricing is fair and the Receptionist was easy to talk too. I highly recommend this office!
28 June 2022 10:43
The team at Alpen Dental did fantastic with an individual. I am so thankful that I did not have to travel to Calgary or Edmonton with the individual to have dental work done. The choices with sedation brought peace of mind and worked well.
24 June 2022 10:11
Just got my teeth cleaned by Kelly, she was knowledgeable and friendly. She was gentle and did a through job in the cleaning. Doctor cook was friendly and on time, over all a very family friendly office.
22 May 2022 16:42
I had a wonderful first experience at Alpen! Receptionists were friendly, my hygienist was amazing and so kind, and it was a very short wait in waiting room and to see the dentist. Will be going back!
14 May 2022 22:40
10/10 service for my kiddos.
Dr. Cook and April were hands down amazing with my little 5 year old.
Office staff were also so friendly.
28 April 2022 4:15
The complete staff at Alpen Dental guided me through my transition from my work benefits to my retirement benefits. Stayed in contact with me as we figure it all out. When reaching the appointment date explained everything completely so I had no surprise bill at the end of appointment. All services are top notch. I have been their client for about 5 years. Great staff! Five star establishment all the way!
27 April 2022 11:41
Very welcoming atmosphere. Great communication before and after appointments. My dental hygenist is awesome. My dentist has done 2 tricky (and succesful) root canals for me that a dentist in Calgary refused to attempt. Highly recommend Alpen Dental!
24 February 2022 19:06
I have a massive fear of the dentist and they’ve cured that. All very wonderful, I’m almost looking forward to my next appointment.

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