Animal Services Center

Staff at this location are always very friendly and knowledgeable either on the phone on line or in person staff will always greet you very professionally and I would highly recommend this company

I usually don’t write many reviews but felt compelled to give credit where it’s due! My babygirl Narnia escaped from the yard and was found fairly quickly in our community. She ended up being up being dropped off to veterinary hospital before being taken to animal services. I had an excruciatingly terrible experience with the vet hospital. On the other hand the bylaw officers working with animal services and their front end staff were very kind and helpful. They got my princess back to me healthy and happy! In particular, Officer Snow was very kind. He took the time to send pictures of Narnia and keep me updated every step of the way! It was great to feel reassured and definitely helped me through the stress of her being lost!

The reason I am giving a 3 star review is my roommate is missing her Dog and I am unable to submit a form and recieve a file number to follow up if anyone has found her Dog. The website takes me to the city of Calgary but does not provide me with the option to file a lost dog or cat report

Very poor customer service experience. I spoke with a customer service representative named Nicole. She was SO rude answering basic, general questions that I will avoid Calgary Animal Services in the future.

I myself have been an animal control officer for the better part of a decade. I am genuinely surprised at how poorly Calgary animal control services this city. I can appreciate that they do not have the resources in order to catch feral cats themselves however, when a member of the public goes through the trouble of trapping and transporting a potentially injured or pregnant feral cat I expect that the city will at least take it in. When I arrived, I was told by the receptionist if a cat is pregnant they do not have the resources to keep it. What are our tax dollars paying for? What are our license fees paying for? It is the city’s job to take in stray animals, regardless of their Condition. They attempted to tell me they couldn’t keep her, sorry what’s your job then? You are legally responsible for stray animals. After me firmly stating I will not be transporting the animal any where else on their behalf considering I had already taken the cat to a VCA clinic who also refused her because she was in a trap not a cat carrier they finally agreed to take her in. What a joke, of a disservice they provide to this city.

I was there for 25 mins looking to take in a pet. After a very frustrating 25 mins I left after no one asked to assist me with anything. I guess they are in no rush to adopt out pets at that location. Very disappointed and I will support another company now. It gets 2 stars because from what I could see at least the pets all looked well cared for.

Found a dog that I had to bring in sadly.i hope he ges the care and attention he seems to need. Big snuggle bug for humans.

Recently adopted a dog, who came through CAS and transferred to humane society as an adoptable dog. Great call he is great and when I went to get his 6months free license, staff was helpful and friendly.