05 November 2023 12:43
UPDATE: Staff are very friendly, inclusive, and positive! There are so many different people that work out here. Lots of great equipment, new things added regularly! However, there are a few older pieces of equipment that could use some attention.

The building itself is in a great location, however the lights have been burned out for over 2 years, since I started training at AF. The bathrooms seem to be clean, at first glance it looks clean, but the closer you look, you'll see the built up grime under the sinks, and in the corners. It seems as though the staff do the best they can with what they're provided, but a good deep clean by professional cleaners would be a great touch, and give that sense of care from AF organization. (I've brought up these issues to the staff, and they've forwarded to their bosses, but nothing seems to change.)

Zaq is my personal Trainer, and he is very encouraging, adjusts our sessions to my capabilities, and even then pushes me to try a little harder than I think I can. Though I’ve never trained under any of the other trainers, they all work well together and help out as needed! Very fun place to be! I was reluctant at the group training, as I've only done one on one training before. It works well, as the groups aren't very big, so its an effective way to stay busy and get a good work out in.
21 October 2023 22:06
I'D GIVE 0 STAR.
The equipment was good. The gym had easy access but was a bit small. However, you need to buy a non refundable plastic fob, which isn't cheap.
And 3 years later, I found out they sent me an inaccurate bill on my credit report after I canceled the membership (2 month advance notice at that time), and I was unaware of this information until now.
I DO NOT recommend this gym for charging you sneakily behind your back and reporting it to COLLECTIONS for 189 dollars and ruining my credit scores. If you still like to go here, make sure that they don't charge you anything extra even after you cancel and be prepared not to hear about it.
Based on other reviews, I am not the only one being scammed.
14 September 2023 10:58
As predatory as they come.

They will silently keep charging your credit card for years after your contract expires, when you try and cut off the parasitic outflow of cash they then claim you owe them a bogus fee.

However they will never respond back to your emails, instead they will keep sending ever more threatening emails acting as if the emails you sent them never existed.

Then they will send your bogus fee payment to collections all in the span of a week and never once attempting to actually talk to you.

It's not like you can go in and talk to a real person anyways because no one that 'works' there is ever there.

Once they have access to your money, they won't give it up easily.
02 August 2023 21:22
Its a regular gym and the facility is pretty standard.
I’m giving it one star because of the staff. I went today for an appointment because I was interested in joining the gym. I called them once i arrived to let me in. My appointment was with sydney (blond girl) and it was the worst service I’ve ever had. She made me feel as if I am a burden! I asked her to show me around and get me know the facility and the services they have. She was walking very fast dragging me behind her, talking fast and i can barely hear her, no eye contact and as if she wants to throw me out as quick as possible!

Because of the rude staff, i’m not joining this gym although it was the most convenient for me.
08 July 2023 16:40
Apparently, non-residents can not use their facilities. They should make this clear while setting up an appointment. Personel was not helpful at all. Terrible service.
19 June 2023 10:38
Five Stars! First off, the gym is bigger than it looks from the front. They had all the equipment that me and my son needed. The best of all, was how we were treated by Austin! He was so helpful and informative! I will return to this gym and join mostly because of Austin’s professionalism & integrity. ️️️️️
16 June 2023 14:23
I am giving two stars to this place.
The gym itself is nice and a decent place to workout. Its not that spacious compared to bigger gyms but it lets you get a work out done and during slow hours, its a good place for gym new-bies.

The reason I give it a 2 star is the staff. Although sometimes the staff can be helpful, there is this one blonde lady who is shockingly rude. She talks to you as if its a burden for her to help you. She reminds me that stereotypical rude teen daughter.she sits in the office on her phone and when I went in to the office to sign in a friend i brought in as a guest, she insisted that she had to charge me extra $. Only for me to later learn that members are allowed guests for free a few times. Another staff member had to fix the charge for me. She speaks with an attitude and is really discouraging to come back there again. I will be cancelling my membership due to this individual. Any other AF is better than this location.
04 June 2023 17:25
I started coming here several weeks ago and am absolutely loving it. Great gym in prime location, and the staff are amazing. Had a personal training session with TJ and he was kind, informative, and professional. He showed me some new exercises that will help me work towards my fitness goals going forward. Definitely happy I joined here:)
03 June 2023 17:46
Signed up with Sydney about a year ago and she made everything exceedingly easy and accessible. Since then, any questions or concerns that I had were met with hospitable ease and I felt very included and comfortable all the time. Though I would love to continue to use the gym itself, I have recently moved into a place with a very extensive facility. If the opportunity ever arises, I will be sure to recommend this place!
05 May 2023 16:18
I wish I could give 0 star! I had set an appointment for 4: 30 pm. I arrived 5 minutes earlier and the staff opened the door for me at 4: 35 and said nothing. He went direct to the office and made me waiting for more 15 minutes! (I was understanding nothing). Finally, the staff (with a horrible bad mood) approached me and said that they had a double booked appointment (!?). Still not understanding what was going on, I asked if it would be possible to know about the prices. Again, with a horrible bad mood, the staff showed me the prices. My Gosh! Super expensive! Even if it was cheap, I really don't recommend AF. The atmosphere is not good at all. And, more importantly, the staff that "helped" me seems to be always in a horrible mood. Nobody deserves this kind of treatment. I ended up joining Planet Fitness (I just gave 5 stars to PF - great atmosphere, affordable and the staff are amazing!).
02 March 2023 23:14
This is my favourite neighbourhood gym! I’ve been a member there for 3 years. I’ve since moved out of the Strathcona neighborhood but I won’t workout anywhere else. The gym is comfortable, and well run. Great equipment and friendly staff who are always willing to help. I personally trained with Zaq Thompson for over a year. I’m a mother of two. He’s been amazing in helping me to get my fitness goals back on track and my post baby body back into shape!
***A personal note to all the moms out there who might be looking for a trainer, go seek Zaq out! He gets us!
26 February 2023 22:06
Hands down the best gym for me, it’s quiet and everyone is helpful. Zaq was my trainer for about two years and he made me work! He was motivating, caring, made me laugh and feel comfortable. Sometimes life gets the best of you some days and I’d find myself crying in the middle of the gym and he would take the time to bring me to the staff room and hug me till I was okay, you really couldn’t find a more caring and knowledgeable individual than him and I highly recommend him as a trainer there! Only reason I left is I moved to Victoria.
28 October 2022 6:28
I started going to this location about 1-2 months ago and it’s grown on me for sure! There’s definitely not the range of machines you’d find at a larger gym but you can still have a very effective workout here.

It gets a little bit busy but never overwhelming and for the most part you can work out freely without much of the hassle you’d find at other gyms during peak hours.

One thing I’m noticing is 90% of the people are there to get their workout in and about 10% spend way too much time on their phones and it really messes with other peoples workouts who are waiting. To do a set and then be glued to your phone for a 10 full minutes before the next set is odd to me and I find myself getting most of my workout in while they’re still on the same exercise.all the while no one else can use that area. For me I came here to workout and other then changing a song I’ll wait to use my phone til I’m home. Maybe some signage as a reminder would help this.

Anyway other then that small pet peeve which is common to most gyms these days I give it a full 5 stars!
26 October 2022 2:36
I love this gym. Open 24 hours a day! And the space is colourful and very clean. The equipment is top notch and they even have a stretching room with lovely wooden floors. Im very happy to have a place this special.
14 October 2022 3:09
I trained with Sebastien for multiple sessions and he managed to meet most of my personal goals in a short span of time. Seb was an extremely empathetic, knowledgeable and an amicable trainer to work with. Highly recommend his services if you are looking to change your body, gain strength or rehabilitate.
13 October 2022 8:26
Perfectly adequate fitness facility. Has three squat racks, two deadlift platforms, pull up bars are part of the squat rack. They keep the place clean and the equipment is in good condition.

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