Anytime Fitness Summerside

This place is the worst place I have ever seen in my they're such a stupid staff and they're not making clear anything in the beginning. When I when I joined there they tell me anytime that you want. You can cancel the argument after that. I had an accident in January this year and even after my call they're asking for the 1400

Equipments are not well spaced, old and basic.

Environment is not clean or maintained. Piss stains on and around the toilet, puddle of water on the toilet. Always out of cloth or sprays. A bunch of shoes in the tray even when no one is working out and no space for yours.

Hard to determine who to seek assistance with, as there are so many people hanging around the manager's office in gym clothes or sometimes, in inappropriate clothing for someone in administration. Poor representation of the brand and management of facility considering the hours and number of staff.

Just wanted to appreciate Matt who I spoke to recently regarding membership and relevant queries. Awesome customer service skills and very helpful!

Not a terrible place if you're just starting your fitness journey. The machines are a little crowded together. The lack of dumbbells above 100 lbs and machines that are in bigger gyms make this a non-starter for the advanced lifter. Just not enough equipment.

Never answer the phone, keep overcharging when I ask them to update my account, the management is a mess. I wish I could cancel my agreement, avoid at all costs.

The employee sits in the fitness room playing loud music, gossiping, creating nuisance.unexpected behavior from anytime fitness team

Basic gym like any other, but the staff is unhelpful and management at this specific location has been nothing but cold and unresponsive.

I attend at various hours, each time I go I can do my workout without interruption. During staffed hours, staff are always available to direct me, help me out or talk with me about what’s happening in the gym, and what will serve me best!
The location and ample parking is awesome. I took time off from the gym for a bit and was welcomed back and so happy to be back and got me back on track! The variety of machines are spot on.

Joined this gym when it first opened, 2017 I think. Left for a few years and just joined up again. Place has gone downhill since it opened. No more tanning, machines/stations frequently tied up for 20+ minutes mostly due to people posing for pics and selfies, bathrooms are not the cleanest to say the least. If you have a strict workout plan you like to follow well good luck doing it here. Staff seem indifferent and select who they like to chat with. Regret signing a two year contract. Going back to planet fitness in south common.

NEVER EVER SIGN UP WITH ANYTIME FITNESS. LOT OF HIDDEN CHARGES. NOT A SINGLE PERSON TO RESOLVE YOUR CONCERN. BRANCH STAFF ALWAYS SAYS "WE CAN'T DO MUCH. IT'S CORPORATE OFFICE. " WHEN YOU ASK FOR NUMBER, THEY DO NOT HAVE THE CONTACT NUMBER.

I WOULD LIKDE TO RATE IN NEGARIVE IF IT ALLOWS. If you ever think to sign up, think 10 times.

I absolutely love this location, staff is very friendly, open 24/7, all facilities included

Everything about this gym is cool. Orange you glad the water fountain is orange? Heck even the address here starts with 69. Need a power/squat rack? Good news.there is about 500% more than Goodlife/Planet Fitness/LA Fitness/Movati. If you want to do any strength training you go here unless you like to wait for 1 hour at Goodlife.

Very good location and accessible to everyone. I have found that people use same shoes inside and out side and some of then even do not read the signs and cocid 19 remarks. Some not even cleans the equipments after they use. I hope the Staffs takes it seriously and make sure everyone follow the rules

It is open 24/7, it helps me to plan better when I want to hit gym according to my Shift timings. Fully equipped, separate fitness room, full-Bath washrooms, fresh towel supplies and sanitizer-towel available next to every equipment.
However you have to pay extra for trainers help.

Justin, one of the trainers, was fantastic. He helped me learn the different machines and equipment in the gym. Thanks Justin!

Manager at Anytime Fitness at Summerside refused for free trail as he said as per his owner no free trail available. This is no good if you can’t give something then don’t offer it as well
As I received free trail email from Anytime Fitness

The freeweights were quite unorganized: plates/DBs/preloaded BBs, mirrors had streaks and drips, and the music was verrrry loud. But the floors and machines were clean

Generally a good location, but the layout for the gym is changed way too often. The last one was quite good, but they can't seem to make a permanent choice.
Leg curl / extension was broken like since December and now when restrictions are off its still not resolved. Again overall it's a pretty decent gym.

Started working out @Anytime Fitness 66st at Ellerslie if anyone wants to join send me a shout. For next 2 weeks members get access to trainers for free (weekdays at 5: 30pm and 7: 30pm) and weekends at noon, 2: 00 and 4: 00pm) tell them Pat referred you hope to see u.

Sadie is an extremely helpful person. She went out of her way to help me enter the club when my FOB wasn't working. It's great to see that all calls are answered nowadays by the team.
I can say that the customer service has gone up from 1 to 5 stars for this club since the calls are taken by team.

Love this gym! Taking times very seriously when it comes to Covid. Doing there best with member concerns, I witnessed a member in the facility coughing and sneezing allot and I was not the only one to go to staff about this individual. When staff approached her to ask her to leave till she was better and to put a mask on, she was very rude and very uncooperative. Thank you Anytime staff and owners for taking our health and safety seriously

I actually ended up cancelling my membership, but the owner was actually really kind to me about the whole thing. He was knowledgeable, understanding and made it painless. The facility was always clean and machines were laid out in an organized way. Thanks anytime for making working out a little more enjoyable!

Best gym in Alberta. I was in Edmonton for work for the past month and went to this location for the past 30 days. Really clean and extremely friendly staff. They were always cleaning and disinfecting the machines. I love love love this gym and the cool water fountain

Great gym, however be prepared to go through nightmare if you need to stop or cancel your membership. I'm pregnant and could not use the facility since August 2020. Tried to cancel/stop my membership by phone, in person, through email. My keyfob was taken away and I was promised in person that it will be canceled which never happened (twice). I went twice to the gym to talk to someone. The only way to get some answers turned out to be through email to customer service (I found out 2 months later), and even then its at least 30 days notice with medical note, which is ok if i was told about it sooner. So I have lost 3 months payments for not being able to use and enter the facility for a valuable reason. Something to consider when you choose your gym.

Clean gym, new equipment, polite and professional staff.been going there off and on for 2years and no bad experiences.

Great gym. Highly recommended. Had some problems with communication after cancellation but Rob resolved issue very quickly.

Talked to the owner (ROB) of Anytime Fitness Ellerslie road at 66.
He was very rude while giving the entry details without telling us about the usage of fob.
As we 2 people got registration together and already told them that we'll be working out together still then they didn't aware us. While talking to ROB the owner, he cancelled our membership without telling us and was rude while explaining this and also hung up between the call without even responding properly.

Great place for workout, will recommend to everyone who’s wants to workout in clean & safe environment

I originally left a poor review here due to the lack of areas to complete the main compound lifts. The owner addressed my review by adding an additional bench press - which is great. He also asked me to update my review. I still don't have a glowing review for this place. As soon as the new bench was brought over, one if the lat pull downs was taken away as well as one of the chest fly machines (gym now has one of each). The layout of the gym was overhauled again for what feels like the 4th time in less than a year. And again (this also happened maybe 2 layouts ago), one of the squat racks was placed right next to a window/wall and the bar cannot be comfortably loaded/unloaded. They really need to find a layout that works but it seems like equipment is just rotated in and out amongst the other gyms to address complaints, and each time a piece is moved, the layout is changed (this gym had a deadlift platform last year that got moved to another gym, which seems to have been the start of these constant changes).

Overall, this gym feels too small for the amount of people using it. It feels cramped and stressful to be in it a lot of the time. But at least the owner tries, it's 24 hours, and it has the essentials.

There was some billing issues and when I had time off while the location was open and staffed I went down there to discuss as myself and my boyfriend had been overcharged (both come out of my account) I was given a card and ended up emailing the email on the card for assistance. The automatic reply said 3-5 days for a response but in around a hour I got a call and was told there had been billing issues lately and he asked me for some information to do a etransfer back for the overpayment. I am assuming they got busy but they did send it back the next day which was awesome how fast it was resolved.

Rob has been very helpful and understanding (as I felt I was being a pain about this) and I strongly recommend him and his club as well as if you ever have any questions. Rob and his team are a pleasure to work with and will make it right.

Really appreciate ROB (owner). There was some misunderstanding about the auto renewal and I got charged. But ROB called immediately after I texted him and refunded all my money. Thank you so much ROB.

Excellent facility with a great variety of equipment. Ownership has been incredibly responsive to requests. Don't have a bad word to say about the place

Terrible experience with Allen, on the phone call. I made a phone call for cancelling my membership after having few conversations before already about the issue. Allen returned the call saying, “get to the point”, “I don’t want your membership. ” “Apparently you do not like to text. ” Well Mr. Allen when someone pays for your service they deserve to get in contact when needed help without being disrespected. The manager Rick was amazing though, really knows how to deal with customers and be respectful. Thank you Rick for all the assistance.

Amazing gym with lots of equipment variety. So happy they opened June 12 and followed all the proper social distancing protocols. Happy to be back to the gym after 3 months of not having a gym. I used to go to Fit4Less and they are not even open and when they do, they have all these rules that makes working out almost impossible in 1 hour. Keep it up Rick and Kat!

I was recently put into a position where I could no longer continue my monthly membership. Not only did Anytime cancel my account upon request without hassle but they waived the cancellation period notice required so I would not be charged another month. I definitely recommend Anytime for their flexibility and customer service. I will be signing back up when conditions allow me to do so.

The best gym I’ve ever been to. Always clean and the staff is very friendly and i would recommend everyone to join anytime fitness in Ellerslie

I've been going to Anytime Fitness since this location opened. It is well maintained, clean and organized. There are 3 bathrooms that double as change rooms and day use lockers. I have zero complaints about this gym. There is always a steady stream of people in there and I have never felt unsafe working out late at night. It's in a convenient location and staff are super friendly and helpful!

So, it's been over 2 weeks again, since the music has been off in the gym. I keep giving the staff the benefit of the doubt that they just forgot, but it's been too long, so I think it's just negligence. Why does this keep happening? I've noticed that since it's been so quiet, there haven't been as many people coming at the time that I'm there in the early mornings. Although this is nice for me as far as using the equipment, I'm still not happy that the music isn't playing. I don't bring my own as I find bringing my cellphone into the gym a huge distraction and headphones/earbuds get in my way of my workouts. Please fix this and don't let it get "broken" again! I have moved a bit further away and have noticed that there are other gyms closer to me, so if this isn't fixed permanently, I will be going to one of those instead.

Very happy with the gym and the staff. Very friendly staff always welcoming and welling to help. Thank you anytime fitness summerside.

Great Friendly and helpful staff, clean and well kept. Good equipment. My one problem with this place and it’s driving me crazy is the leg area. When people are doing deadlifts they bang the plates on the floor loudly and I mean really loudly. It is a sharp piercing sound and it fills the entire room. I am not the only person either that has had that reaction as I look around. They seriously need to Invest in a mat that will buffer the sound or special plates that will
Reduce the sound. It seriously does not make my experience there a good one when all that is heard over the music is a very loud Headache causing stressing clang clang clang.

Update: After the previous 3 star review, I received a call immediately from one of the owners questioning how we can resolve this issue. A few days later the issue was resolved. Very professional and attentive. I am thoroughly satisfied. Thank you anytime fitness Summerside. 5 stars now.

Such a great place to workout. Everyone is friendly and all the equipment is taken care of. The staff is great and you get a free 10% off discount at supplement world too. What’s not to like?

Great gym! Have been coming here regularly since March 2018, good atmosphere and its rarely crowded. Decent selection of well maintained machines, with a carpeted area for body weight exercises and separate room for the weekend yoga classes/stretching area. Even have a heavy bag in there if you want to get some aggression out, haha. The only issue I ever really have is some people who use that place have terrible hygiene and also don't clean up after themselves or put their weights away after use. Fortunately there's plenty of cleaning solution bottles with rags around so I just clean equipment thoroughly before and after use. I suggest you do too! (Staph infection is nasty!)

All in all, very minor gripes for a place that is open 24/7 at a more that reasonable price. If you live in the area and are looking for a good gym, this is a no brainer!

I've been working out here for a couple weeks now and it's a great gym that has everything you need to great workout in. Aside from that the gym is always kept clean and has fair pricing for memberships

Knowledgable and friendly staff, well stocked facilities with lots of equipment. Bought a 6 month membership and look forward to crushing personal goals at this gym.

One of the busiest ATFs in Edmonton and the only club between 45th Ave SW and 28th Ave NW, they still manage to keep it very clean; recently renovated; with nary a line up to get on a cardio machines even at peak hours.

In this busy plaza there are four restaurants and a 24h 7-11 gas station for those who work out better caffeinated. For 'higher octane fuel' supplement store right next door was just sold, fully renovated and reopened.

I met the Mountain (from Game of Thrones) there the last Saturday before, so it must be good, right? !

The best is world class Chef Karan Sarna's, tiny 'Chili Pepper' restaurant serving a fusion of East Indian, Hakka/ Chinese and Western food. All of it is made fresh in store and highly nutritious. Chef Karan likes his customers and their veggies!