Aqua Bath & Lighting

I have had excellent experiences buying my plumbing fixtures at Aquabath. Their prices are reasonable and I have been happy with their products and customer service.

Terrible experience at this store. They provided my home builder’s plumber with a faulty toilet. Then when the plumber tried to replace it they provided him with a cheap toilet and not the original premium one.

When I went there in person, they refused to replace the original toilet and told me to go talk to my plumber. They stated that the plumber did not reach out to them which was also a lie.

These guys do not care about customer service and only about moving product and making money. If you want to be taken care of as a customer I would take your business elsewhere.

Amazing selection! Never recieved any help but that didn't stop us from checking out the huge showrooms and vast displays.
Weren't looking to have any questions answered either but still nice knowing someone would have been there for us.

I was here on Feb 9th just after 5pm they close at 530. Outside of a Indian greeting that was all the service I received spent 20 minutes walking around received no assistance whatsoever. Went to best plumbing and lighting, well got paired up with a Stephen who went through differences between Moen at a big box store vs plumbing store. Grabbed a couple of new fixtures and was on my way. It's unfortunate your employees were more interested in leaving work than helping a customer.

I have purchased a full set of items for my new house without any bargain. I purchased items around dollars 12000. These people were very happy at the time of placing order and assured excellent service after sale including return of items. Actually this is the first time I dealt with different suppliers and trade people to a large extent. Per my experience I have found most of the Indian businesses and trade professional never stand by their words or follow the standard business and trade practices. I been to this business to return the items that I don't need and were approximately 700 dollars. To my surprise the people who were assuring the excellent service after sale including return of goods just disappeared from the scene and a new person came in to deal with me. He was checking on the items and making excuses that the box is not in its original condition though the items inside are all packed and secured in the original packing. Then he said he can not accept the items because they are special order. I asked him these are the items displayed in your store and you don't have everything ready in stock. So how you can say special order. Finally he refused to accept the return. Now I understand why all the people who were assisting for sale now just go away and bring in the new person to deal with, it is just to refuse the legitimate return. This is how these east Indian stores do the business. This is my first ever review and I waited, may be the business realize its gross mistake and may contact me for return. This review is for all the prospective customers to alert them before they fall victim to this business. Please note my point they will show nice talks and terms until you buy from them. The true test comes when you come with some issue with the product or return like in my case. So after reading this review if I am able to save even one customer from falling prey to this business, I will be happy. I have planned to take these boxes and purchase invoices with me and put the boxes on my car roof in front of the store so that I can personally meet and inform the people who intended to deal with this business.

Excellent customer service.

I have bought plumbing fixture for my Basement development for two houses and I would like to mention that the people who works there are brilliant and know the products very well. There prices are really good.

I strongly recommend Aqua bath for all your plumbing needs.

Sukh and his team really do want to make sure you have the best long term fit for our bathroom, and lighting needs.

We purchased a full set of fixtures and taps for our renovation. In less than two years one of four toilets failed. It was a middle of the line fixture - not cheap not expensive. We were told there was no warranty because it was over a year. I understand manufacturers have to place limits on warranty but I just felt disappointed with all the money we spent there (without undue bargaining) that something couldn’t be done for us. I’ve never had a toilet completely fail before (air leak in bowl) in all the years I’ve been an owner and landlord