11 July 2023 1:13
Ordered 4 meals, they forgot the sandwich from 1meal. The chicken in the fingers are only one quarter inch thick by half inch across. Way more batter than needs to be.
They need to improve.
27 March 2023 12:36
Take a minute and compare prices on skip and see how they are ripping you off by making combos and how they charge you more there then it is to buy it separately. Good food but low class!
12 January 2023 16:31
Tried to claim free dessert that comes with the kids meal. Was denied cause the kid didn’t color the picture that comes with the coupon. Informed of rule after already threw out the picture and crayons. Clearly not on disclaimer on coupon.
31 December 2022 0:27
The service was terrible and I believe my friend and I got sick from undercooked chicken. My chicken sandwich was soggy and not crispy like it should have been plus there was a gross amount of mayo on my sandwich. This experience has turned me off ever eating at an Arby's again.
19 December 2022 11:28
Great fast food. Wish there was a place on the south. So we don't eat there much.
06 September 2022 22:26
I am always happy with the service I get here. Everyone has a smile and does their best to ensure everything is right.
05 August 2022 2:45
I can't in all good conscience give them a star, but i am unable to post with no stars - but we will never go there again. I have worked retail for 20+ years and have never heard a place treat their customer with no respect like this place did. This was all at the outlet in north Red Deer Alberta (6880 50 ave).
Our order was messed up by the woman at the front, it was not read back to us once the order was placed, and no - we did not read it on the display as we were in a hurry to get home and eat. When we got home, my husband and son had to go back to have the order corrected. Hubby was told that the order was correct (she wanted to argue with him even though our son heard the order as it was placed as well) plus the fries were completely missing, and one of the sandwiches was totally wrong.
The girl (a different one) at the counter argued with hubby over the order, plus charged him extra for the right sandwich (it was more money on the menu) even though by the time all was said and done, the milkshakes were melted to a flavored milk drink (rather than a shake) and the rest of the food was ice cold by the time we got home (a ten minute drive each way). Eating out is expensive enough never mind having to spend double the gas money AND getting argued with when things get missed and screwed up when you go back to get it corrected.
The family is disappointed, and I am angry that this has happened. As I stated, we will not be going back. Obviously this outlet is not looking out for the customer interests - they are just after the almighty dollar!

Never heard from them again

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