Artistic Stairs Ltd

While I thought the photos of their work looked nice. When I called to inquire I was met with a very rude person on the phone. Would not recommend, customer service is lacking!

Excellent quality on new railings. Jacky did a professional installation job on new railings. Thanks to Dave for his consultation too.

From the quote, to demolition, to installation was seamless.
Artistic Stairs has an extremely high standard.their professionalism and attention to detail is flawless. Quality craftmanship, the stairway being out of the ordinary was completed beautifully.
Extremely impressed, would highly recommend Artistic Stairs!

Using Artistic Stairs has been a very frustrating experience. Ordering the railing was good as the salesperson was knowledgeable and easy to deal with. It went downhill from there when the installation supervisor came to measure the railing and did not bother to ask me what I would like. He just assumed the width and length of the shoe and railing. A terrible Installer was sent to Install the shoe which was done three times, as he forgot to raise the shoe to accommodate the new flooring and then he raised it too high and had to do it a third time. Another more seasoned professional installer was sent to rectify other issues with the shoe after I got the installation supervisor and manager involved.

The railing that was fabricated is beautiful and that installation went well except for some minor damage on my wall which should have and could have been avoided.

I would not recommend Artistic Stairs.

You need to sort your driver's out. This truck was speeding, cutting people off without signaling.
License Plate CJD-7859
You're a driving billboard maybe should be a little less reckless. I would recommend speaking with your driver's as it look's as if this is not the first issue you all have had. I'll make sure to never recommend this company to anyone and pass along your poor business practices.

Have worked with Artitistic Stairs & Railing since the early 90's and have always been impressed with their desire to do thing right the first time! The quality and workmanship is second to none and they always provide a beautiful product. Very professional company that cares. Would highly reccomend to anyone looking for stairs or railing to check these guys out.

Have been doing business with them for more then 30 years and have always been impressed with their quality and professionalism.
I can absolutely recommend them to anybody that wants to have great experience!

Our experience with Artistic Stairs was professional from start to finish. We were replacing handrail and bannisters. Keith Murray, our sales person, was extremely helpful and gave us excellent advice. He listened carefully to our ideas and suggested options that we had not thought of that improved the project greatly without adding to the cost. Chris Flack, the installer, was a true craftsman who made certain the installation was perfect. He consulted with us on all the little details to make sure the railings were exactly as we wanted. We cannot recommend Artistic Stairs highly enough, both for the service we received and for the quality of the finished installation. Thank you Keith and Chris, we are delighted with the result.

My entire experience with Artistic Stairs was great. From Dave guiding me through the selection process in their marvelous showroom and Terry’s consultation in my home and Seraph’s absolutely skilled and accuracy in the installation. Amazing transformation. Artistic Stairs is the only real chose to make

We have used Artistic Stairs on a few of our renovation projects undertaken that required new railings. With their depth of knowledge being in this business for many years and their product line, they are true professionals dedicated to their craft. Their work and workmanship has been fantastic. On our last project, our assigned installer was always on time, meticulous about his install and the job was completed on time. The end result was beautiful and our clients were extremely happy. We would recommend Artistic for any railing project.
Heninger Developments

We recently had new stairs built and could not have been more impressed. The oak stairs that Artistic built on sight are a focal point in our home, so we were so happy to see the beautiful result. I would recommend this company to anyone looking to add or replace stairs in their home. Our sales person was Craig Rempel, he gave great service and the install crew were fantastic.

Dealing with Artistic Stairs was fantastic. David Dickie was the sales associate that helped us and did a great job organising the installation of the stairs. The installer Chris Flack arrived on time, took all the COVID measures needed to make us feel safe, did the job and cleaned up after himself. Overall great experience and would use them again.

After reviewing a number of other companies I decided to go with Artistic Stairs mainly due to the positive reviews. All I can say is if you need stairs, this company is a MUST. They could teach customer service. From the initial contact with Dave Dickie when planning our project to the follow up with Lucas Lamirande who is the project manager, everything went well. We even had a hiccup with another contractor which changed the height of our deck after the stairs had already been fabricated. Both Dave and Lucas came round without being asked to see for themselves what the problem was and how they could assist to fix the issue. Needless to say a solution was found and the stairs installed with no fuss or drama.

You really can't go wrong with this company, so much so I have just placed an order for matching deck railings to compliment the fantastic spiral staircase!

Thank you for your professionalism, communication and work ethic!

Directed by our builder to use these guys. Found the cost was more than I had expected but the finished job was fantastic and I would have no hesitation in recommending them and Sean our rep.

As a home owner, I am very please with the work Artistic Stairs has done. I saw it when I got off work and came home to the completed stair. I was amazed of how good it looked. The design was up to my standard. The pricing of the stair was very reasonable. The process time that they took to finish the stair was very fast. There are lots of styles and designs to choose from. I am most happy about the process of planning and discussing of the stair. Everyone was easy to talk to and very helpful. I love it a lot.

Artistic Stairs is a good company to work with. I would personally recommend it. It's a very well organized company, with a great community and very helpful employees. The sales person I talked to was very knowledgeable and easy to talk to. He had a very good understanding of what he was doing and answered whatever questions I had. I was also very pleased to find out there was a wide range of designs and styles they had to choose from. From start to finish, it didn't take them very long to complete my request and I am very happy with the results I got for my stairs. Great quality stairs and great people that get the job done!