ATB Financial

The service is way too slow. Just for 2 deposits, it took half an hour.

They should have more then one, at front.

Only one teller and a big line. No sense of urgency, infact the complete opposite was observed. Will be changing banks if things don't take a big turn around. Seen these conditions here about half of my visits

I am a 10 year customer that has always made my payments on time never had an issue, until yesterday. ATB advertisements say they think outside the box and are there for Albertans when they need it. I needed a little assistance yesterday ATB was definitely not there for me. I ended up calling the call center and they were very understanding but could only do so much and again left it in the hands of the branch. Again another disappointment. I will be slowly transitioning my financials to another institution. I am sure this will not be a big deal for them as I am just a little fish in a much bigger pond.