ATB Financial

WORST mortgage experience of my life! Two separate agents with a take it or leave it attitude. I left it! Better rate, NO fees, faster more cooperative service through a broker.

Account and cards got locked out by someone at the branch without reason and not even a warning or a courtesy call. Never doing baking with ATB again.

Absolutely the best business banking experiance ive ever encountered. Julie Reimer went above an beyond. I own a company that provides solutions for startups and corporations alike, ATB and Julie just won our business over without question. The Knowledge and support they provide their clients couldnt be more valueble.

Update your hours. Drive into town to get a new card.
All your hours say you are open. You were not. 3: 30pm on a Saturday.
Just watched several People try and go in, just to leave mad.

I'm not sure if it's this branch or anouther since I'm not from red deer but my person experience with atb is terrible. Hands down the worst bank I've ever felt with. I've NEVER felt that my money is safe with this bank from not honaring the promotion I opened the account thinking I'd receive without having to remind them EVERY month about it to never having a debit card because they cannot seem to wrap their heads around not allowing ANYONE to take my money unless it is Me in persin they've given meb2 different accounts to which both have been taken from just by transit number and both charge me $250 in 1 month. I'm a single pregnant mother in a shelter and this is completely unacceptable

Went online to see if the bank was open. It was. Drove a great distance only to find out it was closed. Please, please keep online information correct.

After the many weird times we have been locked out of accounts, the multiple times we have had call backs to the wrong number if we even get a call back multiple branch closures which are not updated on google after 3 years, no financial advice offered I think we are changing to a big bank because I find the service to be worse. Do better, respond to reviews maybe?

Horrible service, you have to wait 30 min on the phone before talking to some. The branch phone number just puts in the cue for online banking. I rather go nack to my big bank. Smaller banks are no different.