Austen Jewellers Ltd

My positive experiences a number of years ago, prompted me to bring a treasured item for repair. The front line staff were not professional and that alone should have given me pause. The end result was extremely unsatisfactory. There should have been consultation with me before they even attempted to fix it. Instead of apologies, the piece itself was dismissed and left in worse condition. I do not recommend they fix anything but very simple pieces.

I brought in a few pieces of jewelry that I didn't wear anymore, and Laura designed the most beautiful custom bracelet with all my little diamonds. I LOVE it! Laura and the rest of the Austen staff were very easy to work with, and made it a fun experience. I'm thrilled with the results!

Always a great experience! The staff are so friendly and knowledgeable. We do all our jewellery repairs and watch batteries here. I highly recommend!

Wayne was amazing to help me to design my ring. It is stunning. Thank you for your patience and creativity

My fiance and I picked our rings here. Jewelry is beautiful and staff outstanding. Great experience

I brought my elderly mother in to look at a new pair of earrings. We were greeted very warmly. They helped my mom get exactly what she wanted at a very reasonable price. I highly recommend Austen Jewlers!

We love this company and use it often, but I received a text to leave a review about my recent purchase even though no one in my family has purchased anything there recently. Is this an error or was the system hacked?

Very friendly and helpful. Excellent customer service. They are my go to jeweler in town. Highly recommend

I have bought a chain and a ring from this place. Both times the staff were very helpful in directing me to exactly what I wanted and they polished my pendant for free.

Elyse was great, very patient after my asking to look at so many options! Great little local jeweller with lots of options.

Outstanding customer service. Great selection. Love Austen Jewellers. Always willing to go the extra mile.

The level of service and quality of products and workmanship are top notch. I recommend Austen Jewellers to everyone!

Have known this store when they were in High River. Our Loss was Okotoks Win with this first class jewelery store. Great store and wonderful service.

I popped into the store to purchase a Watch and came out with a beautiful timepiece along with the band especially picked out to match perfectly. I was in an out within 20 minutes. Completely happy with my experience.

I love shopping at Austen's Jewellers. Their jewelries are very unique, beautiful and affordable. The staff is very professional, helpful and friendly.

Wonderful shopping experience! Staff was helpful and easygoing. Found me the exact piece I was looking for! Highly recommend shopping here!

Great store! Brought them a custom idea for a necklace and they did a great job creating it for me. Quick turn around time as well. Would highly recommend.

Austen’s is a great local jewelry store that does things well; from replacing watch batteries to helping you find a new watch when old faithful dies, and then patiently sizing it to fit. They also have a good selection of rings, chains, and earrings. They are friendly and attentive. #watch

We got my engagement ring resized here and they did a phenomenal job! We came back and bought a gold plated steel chain necklace and my fiancé loves it!

Our company recently purchased custom rings for our long term employees. Austen jewellers did an absolutely amazing job designing the
rings. Our employees loved them! Great service! Highly recommend Austin jewellers in okotoks!

I went to find my daughter some pearls to complete her grad outfit great service good selection my daughter was pleased with her gift I would defiantly reccomend.

Everyone is so helpful and cheerful. They have an amazing selection and great prices! Was happy with mens selection.