Broke down near Bassano. Needed a tow back to Medicine Hat. I phoned Auto Spa and they sent the first flat deck they had available. The driver arrived and got me loaded up safely. He took the time to make sure my truck was secured solidly to his deck. When we arrived in town he unloaded me safely. A big thank you to BJ Berger for doing a really good job and keeping an eye out for my safety as well. I recommend this driver and would use this company again.
BJ was quick and efficient at towing my car to the shop, he was super friendly and even called with a time estimate before coming by. Thanks for the great service again!
Last night had two of my tires slashed and once I had finished with the police I requested a tow through AMA. Was very lucky that BJ was assigned to handle my service as the time until I needed to be at work kept getting closer. BJ arrived within 15 minutes and had my truck ready to go within minutes. He quickly delivered it to my house. And I swear I've never been able to park my truck so evenly from the curb as BJ did.
Thanks for the help (I even got to work with some time to spare!)
I have to say that the service I received from BJ 27 - was a man with integrity and professionalism. The time was bang on my email said 27 min and in 25 he was there! I needed a boost first time for everything. Thank you BJ I’m glad it was you who came to my rescue.
10/10 fast service. Was 3 hours from home to get a truck running as a replacement for mine, made it to a gas station then lost all power. They very kindly came to move the truck away from the sketchy gas station we chose. To PJ or BJ not sure which intiials, as it was late, thank you so much for doing what you do.
My truck blew the Transmission called ama and they called auto spa BJ Berger was our driver he went above and beyond very friendly and very polite if l ever need another tow or anything else I am calling auto spa
This company was timely and was out within about 20 minutes of being dispatched following my mom's call in, and the guy who assisted in the tire change was phenomenal. He was super friendly, super helpful, was able to take a look to make sure the rim was not damaged after I hit a piece of tire on highway #1 outside by Bowell that then popped my tire while passing a wide load vehicle. He was super quick with changing out the tire to a spare and the price point for the swap of the tire was very reasonable, and we were able to make it back to Strathmore for replacement of the tire. Id shout out directly here but can't recall his name, but I was very thankful for his help!
The service provided was quick, efficient and very friendly. My vehicle was in underground parking, and Mike Unit13, was so professional, he knew where everything was in my 19 year old van to change my flat, with the spare quickly, and helped move my seats etc.so I could get moving to repair the tire. Great service and all with a smile.
We needed a towing because we had problems with the brakes. He answered the phone quickly and came quickly for us, even though it was a Sunday. BJ Berger is very helpful and kind for us. I highly recommend here
Auto spa towing is the only way to go! Every time I need assistance they are fast and their staff is so friendly. I wouldn't go anywhere else! Willie's towing has the rudest staff on the planet and would rather make you cry then help you. Tonight I had the pleasure of dealing with BJ Berger at 9pm and he was amazing! Very informative and eager to help! Definitely a keeper!
Just like to thank again BJ for his excellent service Feb 15/23 when our Nitro slid off an icy parking lot and needed some fancy flat deck work to get it back to level ground. BJ showed up quickly and got us back moving quickly. Auto spa towing is an excellent company that I would highly recommend!
I was exceedingly happy with the prompt, professional service I received from Auto Spa and especially from Mike who towed my car today. I was impressed with how quickly and efficiently he worked, he was polite and calm which helped decrease my stress level at having to have my car towed to a mechanic and I really appreciated that about him. I would highly recommend this service to anyone in need of roadside assistance in and around Medicine Hat. Thanks again, Mike!
BJ Berger from Auto Spa Towing was very quick to show up at our vehicle. He was quick to get the job done and was very polite, and courteous doing it. Definitely recommend them!
We are moving provinces and the transmission blew on our truck halfway across the country. Dealing with GM roadside assistance was brutal, but Auto Spa Towing and BJ made up for it. He got to us quicker than we had timed him. He had the cab all toasty warm for us to sit in while he loaded our truck and trailer. Told us fun stories about the job, which was a welcome distraction. Very nice guy, great service. He also said they can deal with GM for us next time! I hope we don't break down again, but if we do, I want this company coming to my rescue!
Thank you to Auto Spa Towing for their quick response time and excellent service. Rescued me from the side of the road and delivered my truck to my local mechanic! Well done!
We recently had to have our vehicle towed and needed a ride back home to where we live about an hour’s drive from where our car broke down. The operator, BJ Berger, was quick to respond and got our vehicle towed safely and gave us a ride back home without any hassles or added stress. He was very professional, courteous and skilled in his job. I would not hesitate to use this company again in the future if I need a tow.
Great service! Jason arrived within 10 minutes of my call. (locked my keys in my car) He was efficient, friendly and easy to deal with. Would definitely recommend this company!
Jason gave me great prompt service. My hybrid needed a boast. He completed that and educated me at the same time. Will be calling auto spa towing in the future.
Had to move a very large wood fired pizza oven. The guys who moved it did a great job. Jim (if I remember his name correctly?) impressed me with his skill on the flat deck! Thanks guys, great job!
So thankful for Auto Spa Towing this morning as I got stuck in a snow drift in the middle of an intersection! They called to let me know when the truck was coming. Michael did an awesome job getting my vehicle unstuck. Michael was friendly and gave me clear instructions. Will definitely use Auto Spa and again and highly recommend them!
Vehicle wouldn’t start so called auto spa. Within 10 minutes Michael Donald showed up with his tow truck. He checked the battery with his meter, pulled out the booster cables and the vehicle started. Michael was very professional and courteous. His experience solved the problem. What more could we ask for. Thanks Michael.
Another excellent experience with auto spa towing. Arrived within 20 minutes of my call for help! Doug Davies was courteous and helpful. Made sure I was comfortable with my vehicle before he left. Highly recommend this company.
Was pulling up to our apartment and got stuck just a few minutes ago. John was helping somebody else and proceeded to help us without question and didn't leave us until we were parked safely. Thanks for your help john!
Doug Davies was simply awesome. He couldn't do enough to make sure the recovery of my vehicle was as painless as possible. Professional, calm, polite, friendly, helpful, knowledgeable.can't speak highly enough of this gentleman!
Operator, Doug Davies came by to perform services/AMA call. 1st performed a Load Test for me confirming the Battery had indeed reached its life expectancy (Ford 5 years) on my Wife's Escape. Got us going again in a timely manner. Great Service.
Big thank you to Craig and driver Jason! Gave them a call on Sunday when they are listed as closed. Asked if they could come get a broken vehicle for me. It was going be a difficult one to drag out as the vehicle had front suspension and wheel and tire damage. Jason was on the scene in 25 min. The car was flat on the ground but his experience really showed as he knew exactly what to do without damaging the car further. Definitely recommend!
Passing through Medicine Hat last month my RV broke down just off of the highway. A few minutes later a tow truck pulls up beside me asking if I needed help, said he was responding to a call but would come back once he finished. Well he was back within a half hour and I was able to get towed to Walmart which was a convenient enough location for me to fix the problem the following day. He did the paperwork so it was covered under my CAA and I'm just blown away I didn't even have to make a phone call. Many thanks to Michael Donald for turning a stressful situation into a fond memory.
Always an great experience when I need the help of Auto Spa towing. They arrive fast, they are friendly and make a bad situation into a good one. Doug D.was great when I needed help with my deflated tire this week!
Doug Davies picked me up at City Chrysler and picked my truck up at Methanex construction parking lot and left us both at City Chrysler Nothing BUT smooth and deadly professional service. Nicely done. Jack Gillingham
My camper van was stuck in the car wash at gasking on kingsway would not start called autospa, michael donald turned up within 20 minutes of my call and was very efficiant got it towed to where i needed it to be.i will call auto spa again when needed.but the camper van is not getting washed ever again lol
Thank you Micheal for towing my Ford Edge. It went so smoothly and took less than an hour plus the bonus was I could just leave it for him to pick up. I received a call saying 5 mins away and then a follow up call to say it was delivered to Reddy Automotive.
I was on the side of the road and Doug Davies stopped and helped me change a flat tire and gave me his business and I would recommend anyone too use auto spa towing in the future thanks again Doug Davies
Posting for a friend. She needed a boost this morning and needed it quick because she was gonna be late for work. Doug Davies showed up to respond and she had told us that he was quick and on time. He had noticed a loose cable and tightened it up for her then gave her a boost and off she went. He payed close attention to make sure that there were not any other factors so he could get it done quickly.