B & P Cycle and Sports

Bought a brand new bike here. After 2 weeks, rear brake started making sound. Brought in for checking, couldn’t resolve the problem and even got a few scratches on my bike, and the chain looked very dirty.
Brought in again for checking on the brake. Got a few more scratches even though I had told them to be gentle with the bike (and the brake is still making sound). Feel like they don’t really care about your bike.

I brought a bike and I wasn't quite happy with it so I took it in and they told me they could fix it all for free or I they could take it back and trade it in, so I told them I wanted the upgrade and we met the owner and he was happy to help us out and have us good advice, I upgraded from a marlin 4 to a marlin 5 and I couldwn5 be happier, i wrote a bad review earlier, but it was all normal wear and tear, I would recommend going here if you need a sweet bike!

The staff are friendly and helpful and gave me great information on a rack for bikes.
Thanks folks! Cant wait to put into use.

Just traded in my Trek FX 3 for a Trek DS 2 Gen 4. All staff were very friendly and helpful. In particular a big shout out to Brendan for his most excellent assistance with my purchase. Good prices and great service!

B&P has been my family's go-to shop for almost 40 years. These guys and gals are the real deal. Always great service and pricing.

Amazing service with knowledgeable and friendly staff. They go above and beyond in customer service!

Amazing selection and great knowledgeable staff. Needed a tire and I was helped right away. The person helping us was super nice and made sure we had everything we needed before we left. Highly recommend

The staff here are very helpful - especially one of the bike mechanics was super helpful with getting the brake cable fixed on my bike. Great customer service.
I love supporting this local business!

Awesome service with friendly staff that were super knowledgeable on all products. Great selection of bikes at affordable prices. Would definitely come back to get my next bike

I glided through, hardly even stopping as I picked up exactly what I needed with great help from the staff.

This is truly a gem of a store. We go regularly and are never disappointed with the service. The staff is super knowledgeable and always willing to go above and beyond. Today I was extra grateful to the young man working in the hockey department (specifically goalie gear). He really helped me out, explained everything, offered to fix my son's pads, and gave me tips for avoiding the issue in the future. We won't go anywhere else!

When I was a kid in the 80's, I got a flat tire in the middle of an epic bike ride far from home (probably only 3-5km but that's basically around the world for a kid!). They fixed up a scared kid with no money and got me going. Since then I've been here for all my bike needs. I've bought bike accessories, road, mountain, and hybrid bikes from them, and were courteous everytime.

Lately they dropped everything to help me with a bottom bracket install. So needless to say I'll be coming here for years to come. Support your local bike store.

PS. I also bought great hockey gear from here

Purchased a box for my son today and was very impressed with the entire staff very helpful and knowledgeable will definitely get my next bike here as well!

These guys rock! Especially the bearded dragon that works the shop.always so polite and patient with people who dont no much about bikes. Cheers:).

Their maintenance menu is a great price, and a good way to start your spring. They are great at explaining things to noob bicyclists and I feel richer with the information than if I just looked at YT videos. No complaints here, will definitely go back.

My only complaint is their product prices which are double online prices, but I understand the much needed mark ups. Maybe a loyalty program or some kind of sales.

B & P went out of their way to help me when competitors didnt. Very knowledgable and willing to help. Highly recommended.

Went here to purchase ice skates, me and my friend were greeted be Devin. Just want to say thank you Devin, you were phenomenal. He was very patient with us, took time and explained everything. He’s very knowledgeable as well. We ended up purchasing two sets of ice skates. Very pleased with his service. B&P has great staff overall, and great pricing. Would highly recommend them!

Great people, great products. Had my skates sharpened here today and wanted to spend a 1/2 hour just looking. Support local businesses fellow Albertan's.

This place is great! We went in to get a new tire tube, and even though they were super busy, they installed one for us within 10 minutes! We also purchased a few accessories and the staff were very friendly and knowledgeable. I will definitely continue to shop and have my bike serviced here!

Went in to get some parts for my old bike, was happily surprised to find they had some stuff still in stock. Its been really busy so they didnt have everything I needed, but told me the part names to help me get back on the trails. The staff was polite, knowledgeable, and very helpful. There's a reason I always go to this shop!

To the B&P worker to the guy that help me understood more about my bike. That i purchase Think you for the help and the information. They are very helpful and think you for the tips about my bike. This shop is great with costumes.also a great place to start your first bike purchase.

People give this place a lot higher rating than what it should actually have, its the only place I know of In Calgary that services BMX bikes so I'm forced to deal with them. Their customer service is lacking in a lot of ways. If you come in there uneducated about what your buying they'll try to upsell you around every corner just looking for any way to get more out of you.

I really wish there was another place to go, this place has a lot to be desired.

(EDIT: I was looking to get a rim replacement on my bike I went in on a Friday the week prior and not they told me my bmx would be fixed by Tuesday it is now THURSDAY and I have to call THEM to see If it's ready then the mechanic I spoke to told me it STILL wouldn't be finished till this afternoon. UNREAL.)

No selection of bmx bikes for kids stop advertising kids bmx bikes if you have nothing to sell

It was my first time visiting store and it was unpleasant to purchase the parts. I felt like I am not welcome to the store. Impression I got was if you have what you got, get out of here asap. Technician was somewhat helpful yet customer service at front desk ladies were very forceful. I would not come back to store unless these guys only carry the parts.

Best bike shop in town! Our family has been buying kids bikes, commuter bikes and high end mountain bikes at B and P for decades. Always super knowledgeable crew and great service. Bonus, they are super involved with the Calgary community.

Very helpful staff. I contacted them for a women's bike for my wife and they responded immediately. My wife got the bike the next day and they helped her adjust the handle bar, brakes and seat post to her size.

This is by far the best experience I have had when purchasing new bikes. I ordered 2 bikes and got them within a couple days ready to go. They have everything you need to get started or continue riding. I will definitely be back. Thanks b&p cycle.

Best when looking for anything when it comes to bike, had changed my tire and tubes with affordable pricing.

B&P was the second place I called after I got bad info and outrageous pricing at another location. B&P techs were knowledgeable and helpful told me to bring my bike in for an estimate. They fixed in in a couple of days during the pandemic and the cost for the parts and labor was exactly as quoted. Well done guys.

These guys are awesome! Very friendly and knowledgeable. Customer service is topnotch. My go to store for bikes and hockey.

I am a cycle junkie and if you think a cold is gonna divide me from my fiery passion you thought wrong. Seeing people that share my ideology, and stay open and running through times like these make me feel unified with the community and gives me a purpose. When I first came into b & p cycle and was helped by Brandon he gave me tremendous feelings of elation, the way he talked about the cycles and provided thoughtful in depth responses really made me feel heard, he practiced social distancing as well, I felt safe.
Thank you all so much you are a great business. I will be back when the distancing is no longer in effect.

B & P Cycle and Sports are incredibly professional, knowledgeable and have a HUGE selection of product! I recently made a purchase online. Brent called to let me know that unfortunately the bike I wanted wasn’t available. Also that he could refund the payment immediately. Instead I opted to pay a little more for another bike they had in stock! My only complaint is.it’s hard not to spend a lot of money while in the store. Highly recommend this shop!

Very concerned for the health of your employees at a time such as this. I don’t approve of how the biking community is being depicted through your business during these sensitive times.
I am a cycle junkie through and though, so I said what the heck! I came on down anyway.
A young man named Landon I believe, helped me and he was very respectful and knowledgeable, he also practiced social distancing. I was so very proud to see our youth following suit with the guidelines.
I will be coming back because of the kind hearted ness of that young man but this time it will be when social distancing no longer needs practice.

Have to give Brandon a huge shout out - my fiance and I came in looking for a few bikes without having a clue what we were looking for and he was amazing - set us up without trying to over sell and was outstanding to work with from start to finish.

Without question I will be sending everyone i know looking for bikes etc to B&P Cycle to work with Brandon.

Awesome place with a variety of parts and services! The staff were kind enough to stay open late for me so I could get some parts and where super chill about it. 10/10 would go back!

Friendly, great neighborhood sports stop. I took my bike that needed a new inner tube and at the same time the service oiled the gears filled tires with air all for a reasonable price. Took a second bike back to have the chain oiled and air put in and it was free.
Parking in back, do not have an ATM. Lots of bikes for sale and easy purchase on interac/credit card.

No serious effort to provide customer service.
Counter staff unsupervised teenagers.
More interested in their phones than helping.
The gloves and lights are behind the counter so no sale.
Was looking and a Norco Storm but no customer service, no purchase.
Just a bad experience.
Won't be back.

I didn't had any options for 0 stars, so here it is, 1 star! I ordered a bicycle on 18th June (Tuesday) the associate said that they send their weekly orders on Monday so I'll get the bicycle on next friday (28th june - 10days to go). It made sense to make weekly orders so I was ok with it. I called them on friday (28th June), they said there was a problem in their orders so I ll get my cycle by 2nd or 3rd July (with no compensations for 'THEIR' mistake). I said ok and moved on. I called them today (3rd July), they say the cycle is on the way and will have to wait more 2 days. I ask you, why should I bear this much when i paid you the price you asked for. Moreover the promise you are making of customer service doesn't seem like it is true! Then, not even a single apology for all of this? So disappointed by you guys! I am sorry for expecting just a cycle from you!

Great service very knowledgeable about the bikes local trails and the biking community.great selection of bikes. Staff are very polite and helpful

Bought my wife's Norco VFR 4 and my Trek DS2 from B&P Cycle.
The staff were awesome to deal with and addressed any minor fixes/tune-ups that I thought my bike needed after the first few rides.
Great selection of bikes and I'd say the best prices in town.
Bailey and everyone else I dealt with were super helpful.
Great company, will continue to shop here for my biking needs.

Staff are just wonderful! They're a small shop, but they will treat you right and get you what you need. Including an old, odd sized tire replacement or a brand new bike!

One of the best bike shops I’ve ever dealt with. Incredibly friendly, helpful and knowledgeable staff, and great prices (on both entry level bikes and high-end road and mountain bikes). Highly recommended!

Good service truthfull about the quality of parts and performance they will provide in impressed it's nice to see a bike shop that wont lie about the quality of stuff they sell awesome and helpfull