Thanks to Rev at Backyard Leisure for his help in the purchase of my new hot tub! The team that brought it and set it up were absolutely fantastic! Colin and Zach not only set it up but spent time explaining the maintenance and features for my beautiful tub! Can’t wait to relax and enjoy it! I highly recommend Backyard Leisure and their great staff!
I have experienced very good customer service with the people from Back Yard Liesure. I have been dealing with them for several years now. Excellent parts and service.
I've always had great service from Backyard Leisure. The technicians are timely, competent and always help finding the most affordable solution instead of throwing the kitchen sink at the issue.
Great help today! Great service! Took the time, too call back, trouble shoot and get my hot tub up running in minus 8.c Ty was very patient, very understanding, while I got my tools from garage, took off the pannel, explained what to do! Ty was very understanding and went beyond to get my hot tub up and running again in minus 8.c And reschedule my appojntment. Thanks again.cheers
Knowledgeable, friendly, and there to help you enjoy your purchase. Great experience from everyone at Backyard Leisure - in store, on the phone, and at time of delivery. Thank you
Thanks to Steven at Backyard Leisure for a fantastic customer service experience. I was having trouble removing a part from my tub and Steven called me back within minutes and offered excellent support which allowed me to finish the job on my own. Thanks again and keep up the excellent work, it is much appreciated!
I purchased a house with a beachcomber hot tub more than 10 years ago, the service guys have been amazing in maintaining/fixing any issues we have had.
Couldn't ask for a better experience in the purchase and installation of our Jetsetter LX hot tub. We did a lot of research and found that the Hot Springs hot tub was comparable, in most cases better, than Arctic Spa and Beachcomber. There was excellent and and professional sales from Ty. He got us the tub we wanted under our budget. Colin and Richard were meticulous in the installation process and overcame several obstacles that our site presented. We are thoroughly enjoying the health benefits and aesthetics of our hot tub. Thanks!