Bailey Nelson Optometrist - Bower Place

Awesome selection of frames, I found 2 pairs I love. From booking the apt, to having the eye exam, and picking out glasses / contacts, The staff was super efficient, friendly, and very helpful,

I’ve had a few experiences at the bower mall location, most of which the staff were friendly and they had a good selection of frames for good prices. I would give my recommendation to visit the store if it weren’t for the management there. I have family that works in this location and the manager Anastasia has caused a problem for both my mother and myself with the way she gossips to the staff. I was surprised to hear that things she has said about my family member have come back to me as I have never had something like this happen. I wouldn’t recommend the bower location due to the amount of drama surrounding the manager however the brand as a whole I have had a generally good experience with.

The staff are friendly, great service and great eye doctor! Highly recommended! They do insurance claim right away so you need to use your cash to pay.

My daughter found you had a great deal on 2 pair of prescription sunglasses & was thrilled to chose two different colors of frames & two different colored lenses! Thank you! Emily

Walked in a and automatically saw bright orange glasses and that was top pick, they also had great service when I could not decide on my second pair eventually I found them with there help and great prices too

Had a great experience here. I was assisted by Maya who was extremely knowledgeable and patient. She helped me find the perfect pair of glasses. She made my whole experience fun, easy and stress-free.

Very helpful, friendly & low cost. Would highly recommend Red Deer location. Thanks to great staff.

Had a great experience! Such a fun and friendly environment. Shout out to Anastasia and Emily for going above and beyond!

The staff are so helpful and made choosing glasses easy. The styles they offer and cool and unique, and you can’t beat the price. Absolutely would recommend — so excited to have them in Red Deer!

Amazing selection of frames! My so comfortable! Ana was very friendly and extremely helpful! Five stars! Definitely will be back

I found my experience here to be one of the best ive ever had when dealing with getting my eyes checked out they have amazing staff that where so helpful and easy to talk to and everyone was having a good time and having fun and the best part was the amazing prices so happy with my experience will only go here from now on

Absolutely fantastic experience. Went for my routine eye exam and it was quick and easy! Their prices are fantastic, their selection for glasses are awesome, and the staff alone is amazing! It is such a fun atmosphere. I will definitely be back. Can not wait for my first pair of Bailey Nelson glasses to come in!

The wait time for glasses is insane. I should not have to wait almost a month for my daughter to receive her glasses. Only reason I’m giving 4 stars is because of the service I received from the lady who helped us find glasses which is Kayla. When I called to ask if they were in yet, the older lady on the phone made fun of me and said I was just impatient. We do not need them for “fashion” we need them to see.

Went in and was impressed with the team. Agreed to two pair and was told two weeks. As they were a new store the order wasn’t processed and ended up waiting almost three weeks. However, Sarah the district manager did everything in her power to correct the situation and that speaks volumes to me. Overall a good experience. Just the manufacturing office needs to step up it’s game

Amazing experience and the friendliest employees! Thank you so much, James and Krista you rock!