Banff Airporter

We needed a transfer from Banff to Calgary for 4 people plus luggage at the end of our recent holiday in Canada.
After some online research, we chose Banff Airporter and (with some trepidation) pre-booked and paid 2 weeks before we travelled.
On the day of travel, James, our driver, arrived 10 minutes early and got us loaded and settled in a comfortable minibus. After a very pleasant, smooth and stress-free journey, we arrived at the correct departure area ahead of schedule.
We definitely recommend Banff Airporter.

Mike was awesome! My first time in Canada and he was informative and really made the 2 hour ride fun!

Lots of times on schedule. Easy to book and find at airport. Staff in office and driver Kevin very courteous and friendly. Prompt. Easy to communicate. Bus clean and very comfy. Would definitely take again. I highly recommend

Booked the Banff Airporter in 2018 to travel from Banff to YYC. The rate was affordable and the the shuttle picked us up right outside our hotel. Very convenient!

Great convenience. Appreciated being able to choose specific motels in Banff to be dropped off at.

Have used Banff Airporter numerous times over the years for work. However this is the first time I’ve traveled for personal with them, and I was travelling solo with my baby. The service, safety and punctuality was top notch as usual. But what really impressed me was that they saw the age of my child on my reservation and proactively contacted me to see if I required a car seat so that it would be organized prior to my departure. I continue to be impressed with their professionalism, and I highly recommend Banff Airporter to anyone traveling from Calgary Airport to Canmore and Banff.

Used the service to travel to Banff and back. Service was excellent. Smaller coaches which is nice. Very comfortable with copious charging points so everything you’d want is provided for. Was driven by Kevin on both legs of my trip. Excellent driver, communicative and professional with excellent attention to detail E.g, temperature on the coach etc.can’t fault the service at all. Would 100% use again and recommend to others.

Great way to get from the Calgary Airport to Banff! Their check-in location was very easy to find, located inside between door 5 and 6 on the domestic arrival level. Staff was friendly, kind, and helpful. When we arrived, they took our luggage and placed them in the shuttle for us. The shuttle was very clean, with each seat being able to recline and having their own chargers nearby. It took us about 1.5-2 hours to get from Calgary to Banff.

This was an extrememly convenient and cost effective service that helped us avoid having to rent a car. Will definitely use again!

Great shuttle. Great communication. Very much appreciated the reminder emails especially with an early morning departure. Shuttles were comfortable and timely.

I used this service while traveling for a conference recently. The staff was very nice, the bus was clean and smaller than I thought (the one I was in sat 24 guests). There are no bathrooms or wifi aboard which was fine for me. The view during the drive is beautiful.

It was easy to book and if your plane is late, you can take the next bus that has space on it.

I would recommend booking ahead of time as the bus was full on both my trips during the off season (beginning of May).

The temperature control seemed a little inconsistent so make sure you have layers you can remove/put on easily.

The view during the drive is beautiful so try to get a window seat if you can!

Fantastic, direct service from YYC to Banff and back. Well worth the price—unlike renting a car, you don’t have to both drive and view the scenery at the same time!

Had the opportunity to use the Banff Airporter for a weekend trip to Banff. Modern and immaculately clean buses, friendly driver, and a relaxing trip into the mountains.
I would gladly use their services again!

Banff Airporter is the best transportation service to Banff and the Calgary airport, I missed my shuttle due to a flight delay and there no hesitation on rebooking me on the next available bus, at no extra cost. Not to mention the amazing and accommodating staff!

My colleague and I were coming back from a conference in Banff this morning and our driver not only gave us the wrong information but was also very rude and unprofessional. We told him we were flying to the US via Toronto but he was adamant we had to go to the international terminal at the Calgary Airport. Well, he was wrong and we ended up walking to the domestic terminal. Multiple people on the bus had the same issue. You would think that for a company that does this everyday, they would know what terminal to drop their passengers off at. I suggest you rent a car instead of using this service.

Jonathan the driver was super helpful. Checking staff very friendly and informative.
Would recommend.

I was on this shuttle service from Banff to Calgary and I just wanted to pass along my compliments to the driver (Nader). During this trip, Nader made a sincere effort to greet everyone with a smile and hustled to help every passenger with their luggage.
In addition to the above Nader unfortunately had to deal with a broken rear luggage door and a unplanned snowstorm. The above two issues caused a serious delay but Nader remained calm and cool as he worked through the two issues.
Nader continuously updated all passengers and was extremely patient with everyone while being in a high stress situation.
Good work Nader, all the passengers truly appreciated your patience and hustle today:)

Great experience using BanffAirporter. Seats are incredibly comfy, and the drivers are class, even when faced with a snowstorm in Calgary! Highly recommend.