Banff Aspen Lodge

My family stayed at this hotel to celebrate the New Years Eve. It was nothing but exceptional! The staff were all friendly especially the housekeepers. Our room was clean and comfortable, and the amenities exceeded our expectations. The location is convenient, the rooms are spacious, the cleanliness is excellent, and the service was top-notch. We loved their famous Granola at the Breakfast room. We will surely come back at this hotel.

The Banff Aspen Lodge provides overall satisfactory rooms, but during our stay in cold weather, inconveniences arose as the hot tubs and even the underground parking were shut down. Additionally, there was inconsistency with the coffee capsules not being replenished daily, detracting from the convenience of our stay.

Stayed 2 nights here. Great location, rooms, spacious, delightful breakfast and coffee shop delightful

The hotel is great! There is a breakfast option. Cozy and clean, the staff is friendly. The location is excellent, there are pharmacies and shops nearby.

Located near the center of Banff Town, there are parking spaces on a first-come, first-served basis, which may not be able to meet demand during the peak season. The breakfast is relatively rich. Most of the waiters are Indians with accents. English sounds a bit difficult, but their attitudes are very good. ; The bathroom in the room has two wash basins, which is convenient; overall clean and quiet, recommended

Stay for a night here, the place is quiet, staffs are helpful and friendly. I enjoyed my night with my family

Very spacious and modern rooms with prime location in the Banff town. Amazing staff! Thank you, Chris & Team, for making our stay memorable!

Very disappointing hotel. Our room was right in the middle of a construction zone. We were looking forward to the hot tub and they never told us it was under renovations. No chance for an afternoon nap will all of the noise. No exercise room and a mediocre breakfast. This is not the best choice in Banff by far!

Everything great.
Breakfast room is very small for many guests but is very well organized.

Modern room, very comfortable beds, very good location, good but brief buffet breakfast. Quiet hotel. Very nice staff.

I booked this hotel, not doing any research. It was available and in banff so I booked it.
What an awesome hotel, the room was stunning and the staff so friendly. Their complimentry breakfast was yummy! All in all we had a great stay and will be booking to stay there again!

A good hotel in an excellent location, in the center but quiet as soon as the shops and clubs finish, bus stop nearby. The structure is well kept, the rooms are spacious, a little sparse but comfortable and clean, the bathroom is small compared to the room. Buffet breakfast not very varied but good. Outdoor swimming pools, in the central block, with free access to hot water until late in the evening. Small parking. Nice staff. Advised.

This was a pretty nice hotel with a welcoming environment. They have a nice wee outdoor hot tub and free breakfast (not really my jam, but it's a nice option to have).

The suite was wedge shaped, which we liked, with a large balcony. The beds were comfortable and our firestick worked with the tv (our previous Banff hotel tv, did not) so we could chill with a show at the end of the night.

Our only complaint was that while the sinks (that's right, we each had our own sink!) had hot water, the shower did not. Luke warm at its hottest setting and ice cold at its coolest. I had not expected to be practicing my Wim Hof breathing techniques on this trip. The shower tile seemed to retain warmth and the fan gave off warm air. So at least the post shower experience was pleasant.

Horrible experience.
I went on a day tour and housekeeping attended while I was out. When I returned that night some of my belongings I left on the counter were gone- when I inquired about this, they claimed they investigated and didn’t find anything in housekeeping. They were rude and dismissive to my concerns and offered no resolution to the matter, instead implying I had lost my belongings prior to checking in.
The rest of the hotel is average at best, but for $600 a night I would expect my belongings to be safe in my absence.
Never again.

You get a free coffee if you only get your room cleaned at the end of your stay. What an amazing idea!

Excellent hotel. Clean and spacious room with lots of closet space. The beds and beddings are extremely comfortable. The outdoor spa area is wonderful. Front desk staff is friendly and helpful. The breakfast is very good with nice varieties. Conveniently located in downtown Banff close to all the shops and restaurants.

SuSan made our stay exceptional. His positive personality every morning at the complimentary breakfast gave us a welcome greeting! The rooms are nicely modern updated and the location can’t be beat. We enjoyed the good views and people watching from our front balcony.

We loved it. Clean centrally located. Jeep gives it a 5 paws up for the bed, the patio, and the view.

By far the best hotel with great location and service. The rooms are very clean.you can have good views from the balcony. They have also offered breakfast vouchers. We enjoyed our stay!