Great job and great results. They were done very quickly. New window pane installed instead of replacing the whole window. Very professional crew. Highly recommended.
Nothing but good things to say! Quote came in lower than other companies estimates. Ordered all necessary parts and were able to match our out of day existing moulding nearly perfect. Fast clean execution. Highly recommend!
Greatly appreciated the advise and service provided from our initial appointment to the completion of the work. All work and timelines were clearly explained. Office staff was extremely helpful in keeping us in the loop and even arranged for an early install based on availability. Great company to deal with. Honest, trustworthy and through professionals. Thank you Simon, Sheila and team.
Hail Damage - Window Replacement. Great quality work and professional service throughtout the serivce from a quick quote to replacement/installation. Would highly recommend.
From inquiry to quote to repair day - it was great customer service, best price when compared to other quotes, answered all questions thoroughly. Joseph (technician) was friendly and did a great job.
I highly recommend Basco. We had a large cracked window on the second story of our home that required glass replacement and the process ran smoothly from start to finish. Our glass order arrived on time and the installation team of Cary and Joseph were professional, friendly and prompt. Very satisfied with the end result.
The follow up to my initial online inquiry was quick and helpful. The quote was reasonable and the technicians Richard and Joseph were prompt, patient in explaining what they were going to do to make the repairs to the windows and did so in an efficient and timely manner. Thanks to the team.
I have contacted Basco for window repair and was really satisfied with the service. Richard and Joseph did an incredible job, they also went above and beyond to accommodate other questions that I've had. In addition to window repair, they've adjusted two exterior doors that were not closing properly. During one service visit they fixed three issues quickly and efficiently! Definitely worth the money and will be contacting them for any future window and exterior door repairs!
We have been using Basco (Simon, the owner) for a number of years, replacing the glass in our windows instead of replacing the entire window. This process is economical, environmentally friendly, and non intrusive. Today, Richard was our installer. He was a few minutes early (yay!), very respectful and did a great job…even cleaned the windows before he left! He did note that one window location posed a security issue for a single installer and called for assistance. Help arrived within the hour and the job was complete safely. Thank you!
Our experience with Basco Calgary was great and the process went smoothly from the start to the finish. The whole team was easy to deal with and the installation went smoothly, started earlier than expected and was finished in the allotted time. We had the glass in all the windows in the house replaced, most of which were bay windows. We noticed that during the hot days that followed the interior of the house was cooler with the double coating and Argon gas filling. We expect we will see a similar effect when the weather gets colder.
Richard and Joseph were so friendly professional and efficient! It was a pleasure to work with them and this company. Excellent customer service and work! Thank you!
My experience with Basco was great in terms of quality of product, professional handling and timely response to my comments or calls. However, the price was little high. Indeed I will use them again for any window problems.
Prepare to have your expectations shattered, because the window glass replacement services offered by BASCO are nothing short of EXTRAORDINARY! From the moment I reached out to them for assistance, I knew I was in for an exceptional experince. Their customer service is an absolute game-changer, thank you Shiela! The team at Basco truly understands the importance of providing a seamless and delightful customer journey, their friendly and knowledgeable staff promptly addressed all my inquires, guiding me with patience. They demonstarted a genuine commitment to ensuring my complete satisfaction! But let's talk about the main event the window glass replacement itself - what an incredible transformation and perfect match to existing ones! Basco boasts an unparalleled level of craftsmanship and attention to detail, thank you Richard, your commitment to excellence was evident! And thank you Simon, your efficient work ethic and respectful demenoar made the entire experience stress-free and enjoyable! Look no further than Basco, they are simply the epitome of satisfaction and perfection!
Basco repaired my garage window as well as my back door window. The quoting process was smooth and I feel that I paid a fair price with the service done on time! Cant ask for much more for a window repair. Would highly recommend!