24 May 2022 13:43
Kimberly was absolutely amazing. Went above and beyond what she needed to do. Highly recommend seeing her.
01 May 2022 10:43
Wouldn't exchange my iPhone for the one I wanted. Because I had taken the sticker off the box. But didn't even ask nor give me any options on which one when originally purchased. And laughed at when telling her I have mental health issues which is reason why I removed the sticker. Rude and very unprofessional
05 May 2021 9:57
This store is a joke. Just bought a new phone a few months ago from them. I have misplaced the charger so went to pick up a new one. They said the phone was so old they no longer carried the charger. They suggested my going on Amazon to try and find one. Thanks for nothing Bell.
06 March 2021 9:38
Narda did a great service for me. I really appreciate it. Thanks. I highly recommend this bell location
10 February 2021 0:48
Great service. Kimberly helped me find everything I needed. She had great knowledge on what I was looking for and gave me the best service with bell I’ve ever had.
22 January 2021 9:50
Excellent service, the attention is very good, they always solve my requests.highly recommended
01 October 2020 18:51
I use this store for all my Bell needs. Narda is always pleasant to deal with and she know her stuff inside and out. I trust her implicitly, which I can't say about BELL mobility itself. She has gone above and beyond many times over, she is accomodating and has stayed late. She will even work through phone/email to get everything lined up before you get there to save time and be COVID safe.
25 September 2020 4:41
I came her to buy something and after talk with Narda, the service was so good and clear that in the end, i was able to upgrade my phone and my wife phone, Narda was patient and with the knowledge to suggest the best plan for us, if you have a chance pass by and you will see the best customer service in Edmonton.
25 September 2020 0:03
Narda is the best. She always provides wonderful service and is located at the Terra Losa store. If you need help with your phone visit her!
24 September 2020 14:37
Narda is an amazing lady, very helpful, knowledgeable and friendly. I highly recommend this location and Narda. Wonderful experience. I will only be shopping there from now on.
20 September 2020 4:10
I'm always get an amazing service. Took only 15 minutes fixing my phone that I was trying for 6 years and never figured out. Thanks Narda
05 August 2020 4:56
I highly recommend this Bell location, my reason being Narda. Today was my second visit to this location, and both times both my husband and I have left smiling. Narda gives consistently astute, helpful and absolutely pleasant customer service to everyone we had seen enter the store. Her happy and friendly demeanor while proficiently explaining everything from phone specs to monthly plan breakdowns is infectious and you cannot help but smile along with her. We live very close to some other Bell locations however we will continue to make the trip to this one as we are so happy with Narda's service. Thank you Narda, you rock!
25 June 2020 21:34
Complete waste of time. I'm switching to telus. They never have the phone you want and have to jump thru hoops to get anything done.
16 April 2020 17:39
Narda took the time to help me get a phone and plan I was satisfied with. I recommend her to anyone looking for a new unit!
25 March 2020 20:02
Thanks Narda for her amazing support and customer service. I’ve been more than 4 years with bell because of her service.
21 March 2020 15:56
Narda is best, worth the drive to this location if you need service on your account or any help I the Edmonton area.
02 March 2020 18:42
I’m really thankful for all the help I gets there. Narda is the best agent ever. If you have any problem or need anything ask for get and she will be pleased to help. 100% recommended.
21 January 2020 13:15
Beware of this store, they don’t treat people with respect. Poor customer service I’m very disappointed. Specially to Narda
14 January 2020 14:50
Excellent care and service at this Bell location. I appreciated the patience and guidance very much, thank you Kimberly, Nada and the 2 gentlemen who helped me today!

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