Had a wonderful Black Friday experience at B. O. S. We were helped Personally by the manager Lawrence. He made selecting weights and accessories a breeze and worked out the best deal possible For us. We will be back for more. Thanks again.
I purchased an open trap bar and went to pick it up this afternoon in Calgary. The customer service here is absolutely terrible. When I went to collect my item, the service was very poor. They told me to go to 21 to pick it up, but they didn't clearly explain where 21 was in the email. I waited for 5 minutes at 21, and only then did someone come over. I had initially planned to compare and buy a rack today, hoping that the front desk staff could provide some advice. However, all three of them were just chatting and not assisting customers.
Purchased an adjustable kettlebell locally at the show room. When I went to use it I noticed a slight defect on the handle, went back to the show room and it was immediately exchanged for a new one. Great staff and service.
Fantastic customer service! I ordered a full home gym setup from the Calgary location. Brandon and Said were top notch and put in the extra effort to make sure I was taken care of and had everything I needed. 10/10 will keep buy gear here!
Nothing but great things to say about the people who work here and their products. They are always helpful in solving any random issue with both us and our clients and their products (for their price points) are the best you'll find in Canada.
Huge shout out to Brandon for helping us get our set up going today! Still want to add more eventually, but we couldn't be more impressed with the customer service we received today. We've never built a gym setup before and he was super helpful and patient with us. We will definitely be back to add more in the future.
Excellent products and a fantastic company to work with. I have purchased many different pieces of equipment and have yet to be disappointed. The customer service is amazing. I have been working with Lawrence for a few years and we have established a great rapport. Lawrence always responds in a timely manner and is very easy going, making the purchasing process enjoyable, fun and easy. A no brainer to order from Bells of Steel!
I ordered the wrong bar online and came in to exchange it. No issues and the staff and team here are more than knowledgeable and extremely helpful. I will definitely be coming here again as my main supplier as lifting needs.
Purchased the recently released pull blocks. Quality looks great. Customer service has been excellent as well for some of my other inquiries. Will be planning on purchasing more equipment from them in the future.
I would give Bells of Steel more than 5 stars if I could. I purchased some Hydra gear during the presale launch and their site didn't have too many specifics on each item yet so I reached out for help and dealt with Brandon. He was amazing; super friendly and quick to answer all of my questions. He even swapped some handles for me like it was no trouble at all even though it was one of those "no way they'll do it but I might as well try" situations. He really went above and beyond.
I've purchased gear from Sorinex, Rogue, Rep and Fringe Sport and none come close to the service I've gotten from these guys - not a knock to the other guys but Bells of Steels is in another league. I've since placed 3 more orders and all of the gear I've ordered arrived in perfect condition without any shipping damage.
I did run into an issue with the adjustable pull up bar fitting way too tight and returning it was a breeze. So much easier than I thought it would be and Marcus was fantastic. He took care of everything and couldn't have been nicer.
Their Hydra line rivals the build quality of Rogue's Monster Lite but I find the powder coating on the Hydra to be more durable. I don't ever see myself going back for more Rogue Monster Lite gear.
Very good service. My son and I shop at Bells of Steel and have always felt we recieved great value on all of our equipment. Use these guys, they're awesome
Consistently good service and quality products at a reasonable price. New showroom is nice if you want to check out the equipment before buying it. Built a home gym with their products 2 years ago, everything has held up well. This is now the first place I go to look for new equipment.
I used the gym builder to get a bar, weights, adjustable bench, and the commercial rack. I couldn’t be happier with the quality of the equipment and the prices are very reasonable. It is a nice change to feel like a company isn’t trying to gouge you and only out to make as much money as possible.
I later bought a blitz bike 2.0. Again, built quality is top notch and the price is a couple hundred less than you’d pay for similar quality elsewhere.
Also, I’m really impressed how sturdy the adjustable bench is. Not wobbly at all like I’ve experienced with some at the gym.
Bells of Steel is an excellent company to deal with. I have purchased many items from them and have never been disappointed. Their prices of equipment is on point. Good value for the money spent. Would highly recommend them.
Bells of Steel make quality products and their customer service is top notch! I ordered the Power Rack 4.1 - Residential along with the Lat pulldown attachment as well as the FID bench, utility bar and weight plate. The assembly was very straightforward. I couldn't be happier with the products. Thanks BoS crew!
When the pandemic hit it was clear I had to build a home gym. I did my research and found Bells of Steel to be the best value for the equipment. I purchased the Light Commercial Rack, Plate Pegs, Bar Holder, FID Bench, Pulley System, Trap Bar and don't regret any of the purchases.
Awesome value and amazing equipment. All my interactions with the staff and owner have always been positive. I would recommend this brand to anyone looking for quality equipment without the price you see other brands at
Awesome powerlifting barbell that I ordered from a great small business right in the prairies. It came very quickly and was packaged so well the chances of the bar getting damaged it transit are incredibly small. Very high quality barbell that looks sharp and it fun to use.
I have had the light commercial rack for around a year now. This is the best value for money you can find. I also purchased the lat pulldown, landmine, dip bars, and ez curl bar. All are top quality, built to last. The company was great in sending emails as some things were on back order. I knew exactly when things were shipping and even got them sent a few days earlier than promised. Worth the money and the wait. No complaints at all. Would recommend and buy again any day.
I bought 2 of the all black bumper 45 plates, some fractional weights, and the powerlifting barbell. They shipped quickly, they arrived early, they were packaged well and the equipment itself is great. Barbell has nice knurling, feels great in the hands, great for a wider grip. Really digs in there. It rolls smooth, the plates had no smell, everything feels like it will last forever. Fully recommend.
Really disappointed in the customer service. We placed an order online for pick up and everything was listed available. We made arrangements to pick up our equipment, which also took a few days to get a response about. Impossible to get ahold of anyone!
Got home with our equipment to find out part of the squat rack we had ordered was missing, So we had to call and the response was it was back ordered until mid December. They didn't bother to let us know. Would have been professional to get heads up.
We will be spending our money else where to furnish the gym.
Excellent Specialty Barbell at a reasonable cost. Like the Knurled handles & angled grips. Perfect fit for my Rack & easy storage. Must to own if you are looking for some excitement to your workout. Strongly recommended. This was my 1st online purchase from BOS Canada & very happy with their customer service & product.
Love BOS for building our new home gym! We recently added some kettle bells to our collection and they’re awesome! Shipping has been significantly better than some other companies and customer service has always answered any concerns we might have. Would recommend!
Great Canadian company to buy from fast shipping always keeping you informed throughout the whole shipping process, excellent products I have both the F. I. D bench and a couple 45 lbs plates they are both made of amazing quality. Will continue to be a repeat customer.