René was amazing throughout the whole process. This was my first time GPS purchase and he was very patient with me and helped me all from beginning to end.
We recently bought an S631 system after being with Topcon for 10 years. Bench Mark has been great to deal with. The GNSS receivers are a big step up in terms of performance. Even better though is the technical support. They have alot of PDF and video training resources available. Any questions we have had get answered quickly by email. I have also called the help number and had someone answer my questions right away.
Couldn't be happier with my purchase from Bench Mark and dealing directly with Rene. The knowledge and professionalism is top-notch. When I call, an actual person answers! Which is very rare in todays world. The gear turned on and worked from the start, and all minor questions are answered right away. Results from the S631 base/rover combo are unreal.
The support staff is amazing. Response time is usually immediate. They are very friendly and patient when I am panicking. The equipment needs very little and it is usually just a settings or login issue. I will be coming back to Bench Mark for anything I might need. Thank you Nolan and David!
We ordered a new S631 GPS system, payment and shipping was extremely fast and efficient. Sent the money on Monday had the units by Friday, during Christmas holiday that's pretty fast. Up and surveying again on Monday. Thanks Rene
Benchmark is great to work with. Rene' and his staff are very attentive, responsive, and professional. Product & service is outstanding. And if you need tech support.they answer the phone! Can't say enough good things about this company. We are past, present, and future customers.
Excellent service. Rene responded to my initial request with a quick text even though it was on a stat holiday. Once I received the quote, Rene was available to answer my questions regarding the options available to meet my requirements. Upon purchasing, Rene and his team got the equipment shipped the same day and I had the instrument in my hands the next day. Overall, I am pleased with my interactions with Bench Mark and will be using them again in the future.
I work for a land development company that needed help with work organization and shooting as-builts. Rene and his team at Benchmark were very helpful finding the right product for our needs.
We purchased a Hemisphere S631 from Benchmark, they helped us set it up and they made the process very user friendly. So far I am amazed with how well the product works. Especially in the dense tree areas. We work in a small mountain town and have never had any issues with maintaining a fix.
Benchmark takes the time to help there clients, I recommend that anyone in the market for survey equipment reaches out to them.
I tried out one of their new Hemisphere S631 RTK systems over the weekend. I was able to survey control points under dense canopy with good results. I would recommend Benchmark to anyone looking to purchase new GNSS survey gear.
We rented rtk equipment for our college civil engineering technology students. Excellent equipment and support from Bench Mark. We look forward to working with them again next year.
The quality and service is amazing. I have never had to leave a message with tech support. They always answer my calls and have solutions within minutes. My field crew is already refusing to take the old r8s and radios! The field crew was easy to change to fieldgenius. After we figured out the cellular connection, this system is the bomb!
This is the second time I have purchased GPS survey equipment from Benchmark. The first was approximately 10 years ago and the only reason I moved to a new system was because Microsoft stopped supporting the Windows Mobile software which made it difficult to download data. Rene has always been excellent to deal with, and the level of technical support is excellent.
Excellent service and support! Rene and the Gang are awesome to deal with. Highly recommended for any survey outfit looking to upgrade gear or try something new.
Extremely professional and helpful staff. Great to work with to find the right product to service your needs. We purchased Juniper software along with geodes and are very impressed with the simplicity to operate combined with accurate results. Highly recommend doing business with BenchMark.
Bench Mark has great prices and excellent customer service. Rene and David have been very helpful as we set up our new equipment, and are always willing to take time to answer our questions.
Rene and his team are always readily available for service when you need it. Good service too, they'll go the extra mile to contact the brand or company that we are having technical difficulties with. Hemisphere GPS has been working great for us now for 11 years, 3 different models and they keep getting better.
Impressed with the level of service and knowledge the group at Benchmark have given me over the past 6 months. Always willing to help me upgrade or repair my gear! Too notch service! Highly reccommended!
We had a great experience working with Rene and his team. We ended up buying a base station and rover package that makes our small company much more productive.
We had no issues working with a Canadian supplier from NJ and Rene was always available for questions.
So far, so good. Quick to get back to me with a quote. They had a used version of the data collector that I was looking for, so I was able to save some money. Shipped Canada Post as per my request.
Rene was fantastic to deal with. He responded to our inquiries quickly, and took the time to answer all of our questions. He steered us into a solution that fit our needs and kept us well within our budget.
Great customer service. Rene stays true to his word and really knows the equipment. Great buying experience. I would highly recommend Bench Mark Equipment to anyone who's in the market searching for surveying equipment.
Excellent online training. Very friendly and helpful with phone support. Very strong technical background, and willing to explain and listen to problems. We are pleased with our purchase especially in light of the support we needed.
We purchased a Hemishere gps unit from Rene at Benchmark in Calgary. They were very helpful in the purchase, set up and technical questions we had during the acquisition and after as well.
I’d like to thank Nolan, David and the the team at Bench Mark Equipment & Supplies in Calgary for providing exceptional service and technical support. I recently purchased a Field PC and they went above and beyond helping me select appropriate GIS software and set up system requirements. The result is a Field PC that surpasses my original expectations and will be perfect for the projects I work on. I was pleasantly surprised with their dedication to prompt service and support over the last few weeks. Thank you gentlemen and keep up the great work!
Rene and the crew always, and continue to give their very best in service of their clients. Definitely a GREAT alternative to the "big " companies he competes with. You arn't just another customer another number to them, they really care about you, and the success of your work.
Rene and David have always been able to help me with any issue big or small. They also will work within my budget and not try to up sell me just to make a quick dollar. They even help keep my older Sokia GPS going so i always have a back up even if i don't need it with my Hemisphere doing all my work. Buying or renting they have not let me down.
Rene and the staff at Bench Mark are very competent and knowledgeable about GNSS equipment. The CHCNAV i50 base and rover we bought are inexpensive and work well enough for our basic surveying needs (GCP's, vert check points, raw data logging, etc.). Support is quick to answer and helpful.
Very helpful, provided the equipment we needed for our project after listening to what we wanted to do. Very prompt responses to inquiries. Ran into issues syncing handheld with Windows 10 - responded within the hour with a checklist of steps that worked on first try.
Working with Rene over the last 23 years has been our pleasure. He has always serviced his clients during and post sale opportunity with the highest of levels.