Best Fit Tailoring & Drycleaning

My family has spent hundreds of dollars here over the years and never had an issue. The one time a shirt I had them fix got ruined I took it in and asked if it was possible to get a refund ($17). I did not even ask for the cost back of the shirt. The owner (older lady) got upset with me and I was given the money and told to never come back to the store again. This is the most horrible customer service I have ever seen and very unprofessional.

The mom of this shop helped my daughter love her wedding dress. My daughter had alterations done at a different shop and they wrecked it by putting seams in the wrong spot. We brought her dress to this shop and the mom fixed it perfectly. I highly recommend this place for wedding dress alterations Thank you thank you

Price was cheap but so was the quality unfortunately. I was just getting a dress hemmed this past winter with just a straight edge no sewing needed and I didn’t notice until the day of the party that the cut was the most uneven thing I’ve ever seen at a tailor. If they can’t do that I won’t trust them with more.

Got my grad dress altered here and the price was great compared to other places and the fitting was perfect and done wonderfully, recommend!

Dropped off 2 pairs of pants to be tailored. Called yesterday and asked about picking them up, the guy told me they would be open Remembrance Day from 12 - 5 so I said ok I’ll get them tomorrow then. Tomorrow comes and they are closed. These pants were for a trip the following day and he knew it. Now I can’t get them in time for my trip and have to now find pants last minute. I’m furious!

Edit:

Minutes after posting this review, they turned from zero to hero!
They got ahold of me, opened the shop so I could get my pants, profusely apologized, and gave me my pants at no charge!
I feel they really went above and beyond on this.
I would have been happy just getting my pants!

Thank You so much!

Don’t worry I’ll bring you a present back from holidays!

I intended to use this business for tailoring and embroidery. I phoned several days before hand to see if i needed an appointment and to confirm they do embroidery. They told me I do not need an appointment and that they do have someone that they use for embroidery so they would take my items and send them out to be done.when i got there two days later the lady informed me that they do not have anyone doing embroidery.she took my garment that needed to be fitted a few sizes larger and said she will have the tailor see what can be done.a few days later i received a call saying that they cant do anything for me.i came to get my item back and gave her the tag and she said my item isnt ready until monday, to which i told her about the voicemail i received.she pondered a while and then had remembered that she was the one who had called me. I did not actually get anything done here so maybe the work is good, but the customer service is definitely not.

Had my leather vest repaired and re lined. A year ago. The vest has been worn daily since purchased.was a bit of a job fixing the pockets, the liner and such, as I wear it like armor. I work in it, weld in it, fish in it, drink beer in it, everything but shower and sleep in it. A year later, proved the quality of the work done. The Old Man is a wizard.
The Repairs done, have outlasted the original, the liner is near flawless and the stitching is still perfect.highly recommend for leather repairs and alterations.

Took my bridesmaid dress in and within a week it was ready for my gfs wedding that following weekend! Fantastic work! Thank you!

I brought it my dress to get altered and they were able to get it done for the next day. They were very friendly and nice.

Perfection! If you need any alterations this is the place! Reasonable prices and great service! I think.momma runs the show at this establishment and she's awesome!

Been using this place for a while, for suits, uniform repairs, broken zippers. Just recently had a hockey jersey done that definitely had a few Rexall party stains on it, and it came back looking like new!
Very friendly, and fast, highly recommend.

The owner is an excellent tailor and a very nice man. I have brought numerous items to have altered and have never been disappointed with the outcome He always provides professional and quality workmanship.
I highly recommend Best Fit Tailoring & Dry cleaning.
Thank you so much for the great customer service.

This place blew me away! I brought a jacket for a custom liner and zipper.expecting it to take a few days.had it done the next day. Very sociable and amazing quality of work. I'll bring all my business here. Props to you guys for having a great morale in these times.

I had 9 business work shirts altered in the sleeves. All of the alterations were complete professionally and exactly what I had expected. Would definately recommend this tailor shop. Will return in the future for any of my family's alterations.

Great service, very personable and friendly. Will definitely be back for any tailoring I need done!

Needed a dress mended quickly for a Christmas party. It was done in 3hrs and exactly as requested.

Absolutely amazed with the professionalism and politeness of these people, I’ve been a regular for the past year and I’ve had many things altered, dry cleaned and stain removed, always had an amazing experience and was always very happy with the results, I’ve recommended many of my colleagues and will continue to do so, thank you for your service and amazing professionalism.

EDIT: We did speak with the owner of the store who apologized on behalf of his mother for the misunderstanding. Although I do feel she handled the situation poorly I appreciated speaking with the owner and getting proper customer service.

My boyfriend and I dropped off an item that needed to be tailored. Shortly after picking it up, we received a call from the woman working who was yelling & arguing over the phone because we didn’t pay. We had the receipt in our hand and after telling her multiple times we payed she yelled “well my son is looking into it” she informed us she will call us back after he looks into it and she never did, I’m assuming she found the transaction. Very unprofessional and will not be bringing our business to this establishment in the future.

I always take my clothing here when needing any work done. It's fantastic workmanship, awesome prices and great owners!

Did an awesome job tailoring my jacket and dry cleaning my uniform. Quick turn around time and reasonably priced as well as all family run.

5/5 Star - Correction: The owner promptly called me the same day and apologies for the misunderstanding and have refunded the difference. The owner was really professional and I'm happy we worked it out =)

1/5 Star - Not impressed. Took in 3 towels and curtains to get hemmed. The original receipt was $65 which is reasonable. Once I went to pick it up the woman said they didnt charge me correctly and my bill came out to $85. That's outrageous since there was no special hem trim. I won't be going back.

My name is Josh and I have been coming here since it opened a couple years ago. The owners are very friendly and accommodating, reliable and trust worthy. Often I am down to the wire with dry cleaning and need it done fast. Not to worry they will get it done in 24 hours or less and several times have made special trips for pick up. Highly recommend and appreciate the great service here!

Londonderry Location has the most amazing service. Knowledgeable, fast, personable, I go there to get everything fitted and cleaned. I love this place.

Came in on a Friday morning, needed last minute drying cleaning. Got it back on the same day, with a simle. Amazing!

World class service, with great quality work; got my suit late from on line and it was alot bigger but they got it to fit perfectly just in time for the wedding which was the next day.
THANK YOU SO MUCH GUYS! SIMPLY THE BEST FIT!

I’ve been coming to get my shirts and jackets tailored here and they always know what I’m looking for. I recommend this place to everyone who asks. They are awesome!

We are happy with the service and the quality of dry cleaning. We have also had tailoring done here and we were happy with the results. Service is friendly and courteous. We have been coming here for quite a while and have always enjoyed the coming here.

Price was excellent and they were fast as well. Was in a panick because my winter coat zipper busted and it was around the time as it was beyond cold. They put a rush on it knowing I needed it right away due to the weather. I will be coming back here for sure if I ever need anything else done in the future and have already told friends to go here.

Honest and great people here, brought my sons winter jacket in to have the zipper changed the repaired the one that was on it and had it back to me in less than 2 hours. Its - 30 out so this was just awesome! Thanks so much Best fit!

Absolutely the best tailoring and dry cleaning service I have ever had. I’ve used them since I moved into McConachie 5 years ago and I am very happy. Family owned business too.

I had the best experience here! Thank you so much! You took a jacket that I hadn't worn in two years and made into exactly what I was looking for! New zipper, new pockets.spectacular job done!

My dress was done the very next day and fit perfect! Great service. Thank you fr being so accommodating and getting my dress done