Best Western Plus Calgary Centre Inn

Went their as it was close to the calgary flames game. The guy on the front desk who I believe is "Dan" was exceptional. He went above and beyond for our family and gave us advice for best transport to the game which ended up working out great. We are from overseas so that local knowledge meant alot and saved us alot of stress and time. Dan also knew we were in a rush and gave us some nearby food pamphlets which saved alot of hassle and we were able to order something in before the game. It may sound small but that extra effort made a big impact on our experience and Dan is a credit to your company and the success of this hotel. The breaky is fine with plenty of scrambled egg n bacon available plus an array of cereal, juice, breads, coffee etc.it's more then enough to get you going for the day. We also tried the pool before we checked out. Towels are available at pool side and pool and facility appeared tidy and clean. Would stay again.

I have reward accounts with several other hotel properties and this has been one of the best of my hotel experiences.

The good: Location, Decent Parking, guy at desk seemed nice.

The rest: Checked into room and it was overwhelming with fake air freshener. Clearly to hide some smell in the room. Went back to the desk and changed rooms. Checked into next room, same smell, not as bad. Yuck.
Mattress is worn out, at least 2-3 inches lower in the centre than the ends.
Location is right on the transit rail tracks, train goes by every 10 min or so, screeching metal on metal sound and the bells of the road crossing clear and loud.
Had to turn on my bathroom exhaust fan to get rid of the air freshener smell.bearings are gone, noisy and annoying.
Turned on my AC to get some fresh air in, fans worn out. Loud.

This is a $79 hotel dressed up. I'm shocked at how high the reviews are. I travel for work a lot and this is in the bottom 10%. If it were priced at $79 I would have been perfectly understanding. But, it's not. There's way better options in Calgary for better way better pricing. But you may have to drive 10 minutes. To me the price wasn't worth the convenience.

We have stayed for a week, this week. Myself (female) and my 14 year old son visiting from UK. The reception staff have been wonderful and helpful. We have used the gym and pool daily, often twice. It’s clean and cool. The jacuzzi is lovely and warm. Our room was a king with a jacuzzi in bedroom, it was perfect, large room, with bed and sofa and desk and the bathroom has bath and shower in addition to the spa in the room which the bubbles are fab! Room also has fridge and microwave! We are early risers and liked that breakfast started early - options are cereal, oatmeal, waffles and pancakes as well as eggs of varieties and sausage or bacon. There’s a good selection of breads and cake stuff too! We liked it and when we ate around 7am daily, it was never busy. There is sufficient parking front and back. The location was good for us. We hired a car but chose to walk the 1.8 mile to the mall / cinema and the 1.5 mile to tower and city centre because it was sunny! We weren’t out much after 9pm so can’t comment on safety of area after dark! But we felt looked after in this hotel, we felt safe, well fed and happy!

Wouldn't suggest this place.sketchy area. Expect a 730am wake up call as the cleaners carts are very loud and they are up and down your hallway all morning. Never heard cleaners be so loud before in 40 years of travelling. Got a jacuzzi room for $220 a night but the tub was old and kinda stinky. Also the hot breakfast is a joke, didn't get breakfast either day as all the food was gone 45 mins before it ended. So we had to buy breakfast off site. They don't even have pop machines you can use debit on or a way to get money so we had to go out late to get some beverages and watch people smoke crack. The TV was also junk, we couldn''t even watch it. Overall not worth the money.

My experience was great. Dan make my stay extra special because of is wonderful hospitality. Keep up the good work, MO, was great as well and I will definitely recommend this place!

Enjoyed my stay here, everything was good: a clean room, friendly staff, standard breakfast, a good swimming pool, however in tje gym, the weight machine needs to be updated, it's old, clunky and outdated time to upgrade

Breakfast room can be a bit busy
But there is a guy that works evenings, I think his name is Dan and he is amazing and goes beyond to make your stay great

The staff at the front desk were excellent. Nice and clean rooms and public areas. The pool was a good temperature, and the hot tub was nice and hot. The front and rear parking lots are also very well lit at night.

Clean room and pool area. Service was exceptional. Shout out to Dan for taking great care of us at our stay

Two people were smoking crack immediately in front of the doors as I was checking in, so that was weird. The room was spacious and the water pressure was great.

The place is fine, it's not super Wau but since we only want it to sleep, the room is really good

Everything was fine but holy Moley
Loudest plumbing you could hee r clearly and way to loudly, loud fans that were hard to sleep with (couldn’t turn off). Fix the noises I can’t sleep

Great hotel. Staff are friendly. Rooms are spacious, breakfast buffet had good selection. The pool (s) are decent size, and great for kids.

Nice holel pillows were not great breakfast was included but only till 9am on weekday which we did not know was good variety really nice staff

My husband and I came to Calgary for a business trip and we stayed one night in the hotel. The room was clean and it was huge.

I liked our stay in that hotel except one thing - breakfast. The tables in the dining room were dirty, spilled juices and poor selection of food. So I had to go to other place to eat