Bethel Windows & Doors
1 review 1504 12th St, Coaldale, AB +1 403-345-4401 www.bethelwindows.ca suggest an edit
15 March 2023 20:09
We have no other way the to take them to court and we will.
We bought a brand new double wide mobile home last September at Nelson home. The windows installed are Bethel Windows and should come with a warranty. My question is: Why are those windows such bad quality? Why is it that the wind is able to make them rattle? Why is that they freeze up in the winter? Why are they not sealing right?
But most of all: WHY IS NOBODY AT BETHEL REPLYING TO MY EMAILS ASKING FOR HELP TO GET THEM FIXED? So far I am not impressed with Bethel Windows, afterall a family owned local company. I will keep trying to get any responce and will add to this review.
June 28th. Bethel called, looks like they send us the warranty assessor to have a look. This is great, we keep you posted. Assessor was in on July 01 2021, very nice guy and for sure helpful. He said that there is a part missing or not long enough to seal the window properly, manufacturing problem for sure, he said that he will let his boss know and we should expect a follow up soon. I have not heard anything back from Bethel and today is the 11th of July 2021
As of July 22th 2021, the gentleman that inspected our windows is on " tour" so no answers yet. July 31th still waiting, no answer so far. The one window was " fixed " but as we noticed in the winter time frooze up and so did all other window. Wondering what would happen if there is a fire and all the windows can not be opened therefore no escape. December 2022, we had a quote done to replace one window as it is so bad, got told that all those windows are not up to to standart, the windows carry a 10 year warranty by Bethel and we have a " New Home Warranty " in place. Will keep you posted
We bought a brand new double wide mobile home last September at Nelson home. The windows installed are Bethel Windows and should come with a warranty. My question is: Why are those windows such bad quality? Why is it that the wind is able to make them rattle? Why is that they freeze up in the winter? Why are they not sealing right?
But most of all: WHY IS NOBODY AT BETHEL REPLYING TO MY EMAILS ASKING FOR HELP TO GET THEM FIXED? So far I am not impressed with Bethel Windows, afterall a family owned local company. I will keep trying to get any responce and will add to this review.
June 28th. Bethel called, looks like they send us the warranty assessor to have a look. This is great, we keep you posted. Assessor was in on July 01 2021, very nice guy and for sure helpful. He said that there is a part missing or not long enough to seal the window properly, manufacturing problem for sure, he said that he will let his boss know and we should expect a follow up soon. I have not heard anything back from Bethel and today is the 11th of July 2021
As of July 22th 2021, the gentleman that inspected our windows is on " tour" so no answers yet. July 31th still waiting, no answer so far. The one window was " fixed " but as we noticed in the winter time frooze up and so did all other window. Wondering what would happen if there is a fire and all the windows can not be opened therefore no escape. December 2022, we had a quote done to replace one window as it is so bad, got told that all those windows are not up to to standart, the windows carry a 10 year warranty by Bethel and we have a " New Home Warranty " in place. Will keep you posted