Better Business Bureau Of Central & Northern Alberta

Not sure they are helpful according to reviews. Maybe BBB needs a watchdog to make sure they are being good to consumers. It's not fair how businesses can do whatever without any consequences. They aren't professional these days. It's not excusable.

This guys own their own movinf and roofing companies then they scam other companies to benefit themselves

Don’t be fooled the BBB has no actual control or authority over any businesses THEY are just another business like anyone else. Trying to seem relevant to collect funds from actual businesses…

The BBB is nothing more than a scamming joke. Waste of time dealing with them as unless you pay money to their scam you can't dispute any information they receive.

Clients constantly complain about the EXTREMLY long process to add a review - while the BBB is deleting them every 3 years? ! No support to business owners at all.

This BBB is scam they just take ur money and do no help any business.stay away all they care about is getting your yearly dues.we have told them and shown then proof that the complaint is not valid and they still refuse to take it down. Honestly don't sign up they are a made up organization who is only here for there money. Look at there reviews and see for yourself.

Reliable duct pro company is a very bad, cheater and Fraud company.
Government should take action against this type of cheaters
I don't know from where they find our numbers and keep calling us, everyday at least 3 to 5 times.
When we were agreed they sent us a confirmation message about their price and other details. But when the guys came, they were charging unusually high price then the commitment.
We sealed with $271 92 with tax and the guys were asking $380 At the schedule date.
PLEASE BE AWARE IF THIS CHEATER AND FRAUD COMPANY.

Our experience with Enviropaving was less than satisfactory. The work itself was done fairly well and the gentleman who came to our home was very friendly and professional, however the customer service from Ellen and Jason is significantly lacking.

We first came across enviropaving at a home and garden show in Feb 2019. That same month, Jason came to our home with samples and provided us with a quote to have our front porch completed with their product. On this date, we agreed to go ahead with the work and signed a contract to have the work completed and paid a deposit. At this point in time Jason let us know that they usually begin booking the jobs in May (2019) knowing that the original booking date often gets bumped due to rain, and the work not being able to be complete in raining conditions. My husband and I wait until the end of June 2019 without any word from enviropaving to even book a tentative date. We end up going back and forth with emails, calls and texts with Ellen from eviropaving saying someone will be in touch to book a time to come out, but never actually scheduling a time. This goes on for months, until in September 2019 we call enviropaving and ask to cancel our contract and have our deposit returned as we are now into the fall and don’t expect our work to be completed. That weekend we have someone out to do the work.

Enviropaving send out one employee who arrives around 2pm and states that the job should only take 3 hours to complete. The worker is at our home until 8pm, we don’t have a chance to take a good look at the work because it’s dark out but generally it looks okay, we pay the remainder of our bill and he leaves. I call Ellen a couple days later to activate our 5 year warranty and while on the phone with her mention that there was some paint splatter on the siding of our home from the application of the product. I asked if she knew of a way to clean this off, she stated that she would connect with Jason about it and get back to me, this was on Sep 24/19. I had not heard anything from Ellen, so followed up on Oct 5/19 and was once again told that Jason is taking a look at the pictures I sent and he would be reaching out on how to remedy the damage done to our siding. Our request continues to be ignored and I end up reaching out to Ellen on Oct 12, Oct 22, Oct 31, and Nov 9. Finally on Nov 9th I ask for a refund of $200 to cover the cost of repairing the damages ourselves as it has now snowed and there is no way that Jason is coming out to fix the repairs now that it’s winter. I am once again told that he will come out this weekend as the weather is supposed to be warm and he will complete the repairs, but no date or time given. It is now November 28th, no one has come to my home to complete the repairs, no one as reached out to connect, no phone, email, or text and no refunds or compensation for the damages have been provided or even offered.

In the end, I love the product, but hated the service. I cannot recommend enviropaving. If the product is what you are after, there are other companies that offer it, go there.

They will not help at all. Don't even bother waiting your time dealing with them. They will not help.

BBB is useless, I contacted them about Mighty Peace Powersports in Peace River and how I paid over $5000 to them to fix my rzr and after two three week periods they gave it back unsuseable. I took it to another dealer in Grande Prairie to fix the problems caused by Mighty Peace, the GP dealer acknowledged that the problems are caused by poor workmanship and Mighty Peace agrees to pay the bill but then they only pay a portion of the bill so I had to pay again to get my machine back. BBB says that if Mighty Peace Powersports paid anything then that is good enough for them and they closed the file. Bad dealerships know that nobody is watching them so no wonder they do what they do, we need a real consumer protection department not this paid off outfit.

The reviews show that BBB is a joke but I had to find out for myself. If they respond to this post it will be to say that it's not their job or some other limp excuse.

BBB in Edmonton is a joke. I don’t know if they can’t read a complaint or they actually support fraudsters like Derrick Dodge in Edmonton. Derrick Dodge in Edmonton sold us a car and we signed the bill of sale on one day. We liked to pick up our car with the new license plate the next day and what did Derrick Dodge? “Sorry! The purchase price is now $4,000 more and you have to sign a second bill of sale before you get the car! ” Nobody called us before we registered the car and now we could not give it back.

Well. BBB Edmonton thinks that this is legal in Edmonton! (Raising the purchase price without telling the customers!) Well BBB Edmonton. No idea if you ever finished great 2 at school. Even the police said this is not legal. Does actually anyone take you guys for serious? Sorry! I can’t give you guys zero stars. Hopefully the one star isn’t too heavy to carry!

BBB actually closed right away our complaint so they can’t get bothered with a follow up anymore. The contact email info@. Does not accept emails = delivery error! I’m guessing on purpose!

As other people have been saying already. BBB is a joke! No idea why a dealership like Derrick Dodge Edmonton has a A+ on BBB. Ohh yes. Like others wrote already. BBB is protecting the businesses instead doing what they should do. Well. We consumers do not pay BBB membership fees. Right? ! Check out BBB responses online!

I called more than once about dardon roofing that displayed a bbb logo on their website and was not an accredited member and have now changed their name to skyward roofing and are also displaying they are bbb accredited and according to bbb they are accredited I phoned months ago about still nothing done, This man darrel bruens who is listed as the owner is nothing but a conman, next this company will disappear along with whatever promises they have given; Then magically they will be back in business under a new name conning people and the bbb just sit back a really does nothing their bbb logo is a joke they have no interest in anything but the money they can get from companies and the ones that don't pay and still put their logo on their websites they it seems do nothing about it. THE BBB IS NOTHING BUT A JOKE IF YOU SEE BBB ON A WEBSITE IT MEANS LESS THAT ZERO.

Our of our tenants rented a condo from a building where water flooding was happened, and unfortunately the condo board and the property management company for the building were having issues to get it resolved in a timely manner. However, the tenant wrote bad review on us via BBB, after repeatedly explanation to him that as the owner, we were the victim as well and we had no control over the whole situation. Brought this concern to BBB, their staffs kicked the ball around and refused to do anything about this bad review. And finally someone on the management level promised to call back, but never did.

Very disappointed with BBB and learned my lesson: I'd better off to spend time and energy to build strong relationship with my own clients, rather than to pay BBB for their meaningless stickers and allow them to treat you like you are next to nothing. The practice how they treat their members is very troublesome.