Big Al's Aquarium Supercentres - Edmonton

Amazing store and prices are truly best around Alberta, I mean I've never seen a brand new tank over 100gallans for just 300-600 and most tanks you can spend a lil extra a get a deal for the stand to cuz I'ma be honest the tank I'm going back there to buy is probably worth 1000 anywhere else. They truly care about there costumers there so friendly I was approached by probably at least 6 staff asking if I needed help. I appreciate this store alot!

Loved the store, amazing selection of fish, marine life, reptiles, and even a few of my favourite breeds of tarantulas. A beautiful selection of coral as well as living rocks for them as well. Shelves were all well stocked and the building was well maintained. The only real issue I had was when someone brought in a pair of small Chihuahuas in with him and they would not stop barking and even running up to me and my wife and barking and snapping at us as well as others. While bringing in dogs is allowed, I was extremely disappointed that no one on staff asked the owner to either control his animals or leave. The barking got so bad that it gave us both a headache and we had to leave. Other than that I wholesale recommend them for any aquatic needs.

Love this place. Very helpful staff and they love to engage with their customers. I'm not sure how they do it but they run a tight ship. Thanks for the help I will be back to make decent size salt water aquarium purchases.

Amazing staff, variety and selection regarding any of your aquarium needs! Staff even recommend if you are adding too much items to your tank or if one fish might not be good with another that you are getting rather than focusing on selling you as much as they can. Great honest people. I drive from St. Albert to Big Al’s for their excellent service.

The staff is friendly and helpful. Their fish prices are not to expensive just wish they would carry more products for reef aquariums like brightwell or aqua forest

Great selection! Found some very happy fish for my aquarium. Staff are very knowledgeable and obviously care about the animals.

Excellent staff and very knowledgeable. Started a first aquarium since I was a kid and they walked me throught every step to ensure my new hobby will be a success. Still cycling my tank so just a few minnos, but so far the quality of the fish and plants are stellar. Thanks Big Al's!

Sold me a sick fish with ICK (purchased an hour before closing time and called within an hour of them opening the next morning to tell them). Told me they only guarantee the fish if they DIE within 5 days. Seriously? Then said I can come in and spend more money to buy a treatment. I won't be back.

They are always so helpful when I get feeders for my snake and the size just leaves my brain they are always right about what size I need even when I needed to size up! Absolutely love it here

We finally got to the store for the shark feeding, it was a lot of fun for our 6 year old. The person doing the show was friendly and engaged with the kids; her script was great, it taught us about the sharks. My experiences at Big Al's have always been good. The store is clean and fun to visit!

We love this place! My husband’s hobby is a saltwater tank. He started a year ago. So far, it has been a success. I can't thank you enough for the knowledgeable staff that works here who helped us through out when we were starting, and until now, they continue to educate us. We love Kayla, she is incredible! Thank you, big Al’s!

Fun place to go. Always has a good stock of fish and accessories. Staff is helpful and knowledgeable.

Wow! I walked in to Big Al’s as a noob, but wanting to buy a 24x12ish tank and buy everything I need to get started. Ready to spend $300-$600 dollars on a modest start. I was there for about 1/2 hour looking at the tanks and packages. Not once did anyone approach me and ask if I needed help. There were three people and a cashier plus whoever might have been in the ‘fish’ area. The 3 people not at cash (a woman with purple ish hair, an Asian man with glasses, and a white bald guy with glasses) were standing talking to each other most of the time. The Asian man, and the woman with purple hair walked by me a few times not making eye contact. The white guy stayed behind the back counter. No friendly greeting from anyone, not even a quick “if you need help, let me know”, just completely ignoring everyone and taking the walk-up cash sales from people grabbing what they need without help. Even the packages had ‘price’ with no details as to exactly what’s in the package other than visually showing items. (Is it a glass or acrylic tank? , what kind of filter do you need? , what is the lighting? , any substrate included?). Nothing you can see by looking at the price tag. If I want ‘no service’, I can buy it for less on Amazon! (Except the fish probably). Come here only if you know exactly what you want, and don’t want customer service.

This place is a dodgy hit and miss at best. They are more frequently out of stock, and then they have stock. Trying to get service in the fish room is almost impossible due to lazy customers asking questions, a simple Google search would answer. Their livestock frequently come pree infected with diseases that you can't cure due to a federal medication ban. They do have a return policy that requires a water sample. A quick trip to any convince store will remedy this. Purchase a bottle of filtered water, and you will pass any water test. They do have a handy points program. It is good when you buy your sundries here, when they are in stock. Overall, this location has lots of potential, but I wouldn't depend anything on them.

Awesome experience and thank you to the kind workers for helping me out. Wouldve killed my fish if I didn't get minnows to start off my tank. Good prices and a LARGE selection. Very LARGE gotta emphasize the LARGE part.

Big Al's has always been a staple for fish equipment. Such a huge variety of fish to choose from. Even some species that I couldn't find in other pet stores.
They always have more exotic sea life here too. Great place to even just browse.

Best place in town for all your aquarium needs. Fish fish food and on and on and on I was definitely amazed

Experiences are very hit or miss here, and seem to vary greatly day to day.

Their dry goods are typically well stocked and have a good variety. I've purchased much personally and professionally. They offer a good selection of high to low quality of equipment you could need for most setups. Prices that are not fixed by the manufacturer can vary above and below market value quite a bit, so I always ensure that I research any products prior to purchasing. I've found the hi tech desk staff to be knowledgeable about their equipment and very helpful even aiding in finding specialty items that they don't carry themselves.

I do not buy any fresh water livestock from here anymore as I've had too many negative experiences with purchasing diseased or parasite ridden fish and invertebrates. When problems are pointed out about their tanks (hydra with shrimp, ick, velvet, etc.) I've been ensured that that is normal and they are okay to purchase. On more than one occasion, I've refused to purchase fish due to improper handling (catching barbed catfish with nets). I've encountered a couple very knowledgeable and caring staff, but the majority appear to be severely under trained or lacking knowledge. I cannot speak to their reptiles and amphibians, for the same reason I wouldn't order sushi from a steakhouse. It might be fine, but I'd rather not.

Got the substrate, sand and plants here. Happy with the selections.

Purchased a 29 gallon aquarium, plants and various other aquarium related items. It is now my dark water tank since I added driftwood.