Not sure what's happened with this place in recent months but we used to be able to call and actually get a call back and have someone know who we are. Now I had left 2 messages inquiring about a brake job, never got a call back. When I finally did get thru to someone the guy told me he couldn't find our info in the system even after repeatedly telling him we have he asked me twice still if we'd ever actually been there before. Like he thought I had the wrong place or something. I don't know. What I do know is I had to take both of our vehicles elsewhere for full brake jobs and I don't feel confident to even get a call back from here. Sad because I used to have a lot of confidence in them.