I had a storage container for a few weeks and everything went pretty well, from delivery to pick up. Everything was right on time and the cost was reasonable. There was always a real person I could talk to.
Actually. You delivered my property to my home, it was professionally done by your satellite contractor. Then when you picked up your box your contractor destroyed my property. Because he slid the box on the truck he didn’t put it all the way on and managed to get his front end stuck. I sent pictures to Big Steel Box. No one ever got back to me. Odd how that works isn’t it. I get it. Everyone wants to save a buck. But the idea of a reputable company, not responding to the proper emails I sent. Clearly showed me you lack of concern. To top it off. The driver damaged the property. Then had my wife sign the “ We are not responsible for damage” after the fact. And still no one ever reached out from your company. Big steel box, you disappointed this old Veteran, and all that was required was a simple call or email. Don’t worry I covered the costs associated with the damage. Even has your contractor truck pulled out of the vaping hole he made.
I received a Big Steel Box to at the beginning of September. I was very impressed by the service and efficiency of James the driver.he had the box unloaded and set up in no time and when he came to pick up the box he helped me to secure the load and add the last few items. Was very happy with his help and would definitely recommend this company
James and Cory I had the best experience with both of you, thank you so much for helping me. I highly recommend people deal with you. To the Office staff, the details are very important!