Nicole, the site manager, was amazing. I needed the unit asap but had no clue how it worked. She went sep by step thru everything until I understood. It was the right decision to choose BlueBurd.
Excellent service from the staff at the Sherwood Park location. Friendly but professional. Have used this location several times and will continue to in the future
The 10 x 10 storage space was exactly what I needed. Easy to get in and out of the Sherwood Park location. Nicole was very helpful and explained everything in detail and made all the arrangements. Thank you.
Great customer service from Nicole. I was able to benefit a promo for reduced rent in the first rental month of my storage unit. Nicole made it all so easy to set up an account. Reception area is neat and tidy with a variety of moving boxes and supplies. The facility itself feels clean and well-maintained. I like that there is an overhead light inside my storage unit. Overall a great customer experience. I recommend Bluebird Storage.
The service can not be beat at this location, we were shocked that Nicole knew exactly what we needed in regards to sizing and space. I would recommend this spot to anyone who is looking for self storage around the area. Nicole will work with you to find the best possible deal and make sure that you are 100% satisfied before parting ways. I have to include a photo of the office as it is so nicley decorated and smells so good in here. The cleanliness does not go unnoticed, great job taking so much pride ladies. Bluebird also offers a 7 day money back guarantee which was comforting to hear. Thanks Bluebird
This has been the best experience I have had with a storage company. The unit was very clean, the doors, lights, locking mechanism in excellent shape. In the winter snow is cleared quickly and thoroughly allowing immediate access to your drive-up unit. The office staff are excellent and very friendly. No problems so far, very happy and with a very competitive price for the size, quality, and security of the unit and facility.
This facility is clean, well managed, and has very friendly staff. They take great care of their customers! The prices are fair and they are willing to work with you! Couldn’t recommend more!
I've had great service here. They accept my deliveries for me and put them in my unit. Snow is cleared (from around my unit at least) in a timely matter, weather permitting. Easy to deal with.
Excellent storage facility. Secure, clean and well run. Snow was plowed early and everything always worked. Left because of rate increases and the perks/deals are only offered to new customers, not existing customers. Owner did reach out when I gave my notice to make try and make amends but I had already secured alternative storage. May check back to see if anything has changed in the future as the facility is first class.
Gotta give Nicole over at Bluebird Storage in Sherwood Park the biggest shout out. She has been nothing but amazing to deal with. If I could rate 11/10 I would.
Nice tidy unit's with the option to rent a uhaul right there is perfect for anyone looking for short or long term storage!
This place is always nice and welcoming. I love how clean and organized everything is. Nicole always has a smile for me and handles all my inquiries professionally and efficiently. I have and will recommend this place wholeheartedly.
We rented a Bluebird unit for a few months. Nicole and Cheyenne delivered first-rate service. It is clean and safe, with a great selection of supplies available in the office. I would not hesitate to recommend this self-storage place!
Staff very helpful able to acquire unit easily, easy online payment. Had some issues at first due to covid that was frustrating in April. But since then no problems at all.
Kathy was amazing to deal with when we were having a difficult time after dealing with our landlord and moving. She was easy to talk to and willing to help us out any way she possibly could in our difficult time. If we could give her 10 stars, we would! She deserves recognition for all she does! She's amazing
I enjoyed using StoreSmart. I have used other sites, but the people here are so helpful and friendly that I have come back several times. I will not hesitate to use it again.
Totally disgusted at the treatment. Kathy in the store refusing to deal with us until her shift starts after waiting for almost one hour to pick up a tuck we had booked. Finally get in the store to be sworn at and berated by her - avoid this location for any business. Uhaul was most helpful at their main number. I am not sure why they have this outlet representing their business.
Naimo and her staff are exceptional, always friendly and helpful. Naimo always takes the extra step in informing is about received parcels or important mail.
Friendly, accommodating, quick & professional service received from Store Smart Self Storage. It’s nice to be able to rent a storage unit, and have quick and ready Uhaul services available right at the same place- and as a Bonus the customer service was top notch!
The Ladies here are so friendly and helpful, I always refer people to the Sherwood Park location for this reason. They also make renting a u haul quick and stress free! Highly recommend!
Awesome experience every time! Naimo and Kathy have both helped me several times, and are very professional and friendly.:) I've been dealing with this facility for at least couple of years and have always had top-notch, efficient service. I've gotten prompt calls and/or emails in response to questions I've left on their voicemail, and they've gone out of their way to be helpful. From initially checking around, their rates are competitive and fair, and they seem to almost customize customer needs based on move-in/move-out dates. Their space is always clean & well-lit, and I wouldn't go anywhere else. Highly recommend! Thanks! ~CDS Lev
Naimo is amazing very helpful and very informative. She gave us the best customer service we have had in ages. She is an amazing employee to have. She made our move way more enjoyable. Thank you
Excellent service, highly professional, courteous and helpful. We used our locker for years as convenient storage for our seasonal sporting goods, Christmas decorations. Great to deal with, and reasonably priced, will absolutely use again if/when we need it. Keep up the great work!
Very friendly service, only downside was how the uhaul was left for us. Windshield covered in ice and snow, I’d expect it to be ready for us to drive away in. Overall no other issues.
Great place. Always clean and free of debris. Our items were safe, free from damage, and secured. The staff are friendly and provide great service. The lot is easy to access.
There are a variety of units that will fit your storage desires from size to location to heated. The staff hear are friendly and prepared to help. The gates are solid and gives a feeling of safety and security.