BMO Bank of Montreal
2 reviews 4 High St SE, Calgary, AB +1 403-503-6984 branches.bmo.com/ab/calgary/b3090 suggest an edit
01 July 2023 19:42
Well it looks like this branch has no management or leadership.
I walk in to see an available teller (a heavy set red headed older woman) who wants to finish texting while she's smiling at her phone, about a minute later tells me I can move forward to the booth.
Then this lady proceeds to get everything wrong regarding one of my questions where her manager has to come tell her the facts at which point she arrogantly agrees.
These aren't bad people, they're just extremely under trained both on customer service and on their actual duties. She struggled with a system and apparently she's been there for over a year.
Not going to lie, I have a TD and a BMO account and I'd much rather use TD. BMO has never upgraded their technology in the last 10 years it's sad.
I guess crypto will be a real thing soon.
I walk in to see an available teller (a heavy set red headed older woman) who wants to finish texting while she's smiling at her phone, about a minute later tells me I can move forward to the booth.
Then this lady proceeds to get everything wrong regarding one of my questions where her manager has to come tell her the facts at which point she arrogantly agrees.
These aren't bad people, they're just extremely under trained both on customer service and on their actual duties. She struggled with a system and apparently she's been there for over a year.
Not going to lie, I have a TD and a BMO account and I'd much rather use TD. BMO has never upgraded their technology in the last 10 years it's sad.
I guess crypto will be a real thing soon.
24 September 2022 12:48
Maha is absolutely brutal to deal with everytime I’ve come here. So I just started going to 130th instead.