01 January 2024 11:22
The owner is amazing! Best customer service. So grateful for how kind the owner and staff are. I highly recommend this location over any other
02 December 2023 7:57
Gateway Blvd is my favourite Bone & Biscuit - great stock & even better staff who are knowledgeable and caring.
10 November 2023 23:56
Great staff!
they were very helpful and offered great suggestions for the questions I had.
18 October 2023 8:43
The owner was very kind and walked me through all of the puppy food types, their benefits etc. He definitely didn’t try to upsell me and was patient in answering all my questions. I would highly recommend this location!
29 May 2023 21:19
My loyalty lies with these fine people create customer service and love our chats when we get to see each other.
27 April 2023 0:21
Such a friendly and caring place. The owners are very helpful and always go above and beyond with their customer service.
24 April 2023 18:08
This BnB is an awesome location, the owners are so nice and easy to talk to.

They have the dog and cat food I need in stock and are always willing to give recommendations on other food I require them for my pets.

Its also conveniently located next to Save On foods and other stores so you can get other shopping done when you head to this location.

I recommend this B&B location to all my friends and family!
26 February 2023 19:53
Lots of dry pet foods however they fall short for the fresh/frozen cat food. Very scant selection.
01 June 2022 10:47
When I tell you I'm a fan of this place, I mean, stop what you're doing right now and start shopping here for your cats and dogs! I don't live in Edmonton, but this will always be my go-to place for my cat when I'm in the area. The store is bright and clean with a variety of good quality products in a very welcoming environment, and it's in a good location with plenty of parking. The store is really nice, but it's the customer service for me. Jo is amazing! It's clear that she absolutely adores animals by how she interacts with them; she treats her fur customers like they're her own. She's always very friendly, and especially to my cat, Loki, whenever we're there. Loki had a situation where he got freaked out by something just outside the store, but Jo helped immediately and I can't tell you how much I appreciated that. Above and beyond! I was already sold on this place the first time I went there, but now I'll only choose this store for my cat when we're in the area!
10 April 2022 5:22
Was on a mission for a specific kind of locally-made cat tree and had been directed to Bone & Biscuit as a retailer. Started at another location which then called and confirmed what I needed was here at Gateway. Great experience all around! The owner was super knowledgeable about the product and its suitability for my chonky boy. Not sure what was the best part of the experience - the fact it came at a slight discount or that her husband unexpectedly helped load it into my car!
02 April 2022 7:58
Stopped in to get a K9 sport sac for my pooch.we had such great service! The owner helped us and was super friendly and helped us get our pooch into her nee backpack.definitely recommend this spot for your pet needs
06 March 2022 2:44
Really kind staff! It’s such a welcoming experience when going into this location. I always feel happy leaving!
04 March 2022 5:01
I recently moved to the east coast and have not been able to find my pups favourite Kong Cozie toy. I came to Edmonton to visit my parents and noticed the Bone & Biscuit next to SaveOnFoods. On a whim, I decided to go in. My First impression was how clean and comfortable the store was. And within moments of entering, my mother and I were greeted with a cheerful hello. I told the ladies what I was looking for. (AKA a toy for my distructo dog) They were very knowledgeable and were very interested in what worked for my dog’s needs. It was a very enjoyable experience and I am so sad I did not know of them when I still lived here. Needless to say, they will be on my list of places to go whenever I am in town.
27 September 2021 13:52
Thank you very much for your help today with Paris and the cats you were really helpful thanks for everything!
13 September 2021 4:22
Wonderful little shop! Wide variety of frozen treats. They even had some dog cupcakes. Good selection of toys. Staff is welcoming and friendly! Stopped in there the other day and had a nice chat with the woman behind counter.
09 September 2021 1:11
Went there to to get aquarium supplies. I was pleasantly surprised by the inventory of supplies they had. They didn't have everything I wanted but had lots of options.
07 September 2021 2:28
I will drive out of the way to visit this location Always a pleasant visit with knowledgeable and friendly owners
05 September 2021 21:14
We love coming to this specific Bone & Biscuit even though there is one closer to us all because of the owners and the experience. They are always so good to us and our pup and very knowledgeable about the products - they also stock a lot of province made healthy treats and just overall a wide selection of everything else. They always go above and beyond, will hold stuff for us if we call, and always very responsive. We love coming here and there is no place like it!
23 August 2021 5:12
Love this spot! They carry high quality pet foods, toys and supplies and the owners are the nicest people you’ll ever meet. Definitely stop by if you have pets!
18 August 2021 1:00
Super good place. It's nice to have folks around with some actual knowledge about animals. Great service and the dogs love their new harnesses:)
08 August 2021 8:08
Great owners with a legit love for animals. The store is clean, organized, and has a good selection of quality products. I purposely make the drive to shop at this store. Highly recommended.
06 August 2021 10:54
First visit.
Where have you been all my dogs life?

Very friendly manager who was empathetic and knowledgeable for what I needed.

I'll be back.
30 July 2021 6:32
I love this location and the owners even more. They make every trip in to B&B an enjoyable experience for us, and our dogs. They’re so informative with their products and genuinely care for your pet. Our older dog was struggling with an allergy flare up. Jo worked with us to find a food that he loved and wouldn't react to. They also have an impressive treat selection. I couldn’t recommend this location more.
11 November 2020 14:33
Our go to location for all our dogs food, treats and anything else she needs. Super friendly and helpful owner!

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