Best service I have ever had at a pet store looking forsa new food for my cat will was extremely helpful and knew his stuff. My cat took well to the food as well he is usually really picky
Really good service with involvement in the animal community (santa clause pictures profite to spca, greb day……) lot of diversity in dog foods and dogs treats.
I took my dog there to get his hair cut and they cut his back by his tail he got five stitches and then they called bylaw on me said I was abuseing my dog so the bill to get him stitches was 2400 dollars and no one called to say they were sorry for cutting Dexter's back thanks bone and biscuit. RON
Went there to talk about getting our dog groomed for first time, the groomer came out and was very knowledgable. The staff was able to answer all our questions. Would recommend
Sister took her dog here and they skinned him. Groomer didn't even come out to speak to us she had some one else do the dirty. Work so horrible. Never ever do I recommend for grooming.
I'm a new pet owner and was in there today for the first time. The girls that were working were so helpful and sweet!:) They were very helpful with any and all questions I had. Loved the store, So many cute items for your pets!
When I lived in Fort Mac this was the only place I liked to go to shop for my dog. I loved that I could bring her inside, and the customer service was always out of this world. I miss this location so much!
I took my dog to get his hair cut at this location recently. He is a purebred terrier so I'm a bit particular on his face when I get him groomed. He usually is good at hair cuts and nails but since he got in a few porcupine fights and was put under for his teeth cleaning his anxiety can get bad. It took over a month to get in due to my schedule and the girls made it easy. My dog was nervous going in and the groomer made sure he was ok. When he came out he looked great. I know he wiggles a lot so having only one or two stray hairs was very nice to see. I will be bringing him back for his next cut. Thank you!
Very friendly staff, terrific products and prices, and the groomer is so amazing and gentle! Walk in nail trims are very convenient, never take long, and my dogs love getting it done as there are guaranteed treats and love after.
Kathy the stores owner is my favorite and her staff is always very knowledgeable on their products and suggestions on things that would work with your pet. I will continue supporting this local business because of the excellent service and the competitive prices.
Everyone at the Thickwood location is always super-helpful.great selection of top quality food & natural products. Bone & Biscuit was a great addition to our community!