Bow Mitsubishi

If anyone is looking to get into the Outlander PHEV, just don't.
It seems all the dealerships are charging at least 5-6K over MSRP and adding on "Packages" that no one wants, charging extra dealer admin fees and on top off all that, they will not allow you to factory order.

***EDIT***
So after this review, all of a sudden, the MSRP listed price on their web site site has mysteriously dropped from ~$59,000 to now only $150 over MSRP ($55,348), dropped the Safe and Secure package (mandatory $1000 charge) and they have dropped the dealer fees by $100 back down to what is on the actual manufacturer web site ($599 vs $699).

Good customer service, low prices on used cars. I bought a car here a few months ago at a very good price in excellent condition

It was a great experience going here @ Bow Mitsubishi. Thank you Lance and Maynard for the awesome deal we got for the new Outlander. Also thanks to Tyler for helping us, set up our vehicle.
We definitely recommend Bow Mitsubishi to our friends. Great job guys.

To Bow Mitsubishi family!
Its time to give a big shout to Bow Mitsubishi for there’s incredible customer service and after service, special thanks goes to product advisor Mr. Lance Montanez (Easy to deal with him and he will give the best price and deals) big shout to you buddy, same as Mr. Devid (sales manager) and talkative Mr. Robert Elhorn (Finance Manager) friendly service well deserved appreciation for all of you and all your supportive stuff, my second visit Ms Lauren Pfeiffer gave a friendly customer service.
Nice to business with Bow Mitsubishi.
Thanks guys

Kameron was a pleasure to work with. He was attentive, understanding, and most importantly, he listened to our needs and preferences. His knowledge about the vehicles in their inventory was impressive, and he skillfully guided us through the available options, ensuring we found the perfect fit for us. Kameron and David’s commitment to customer satisfaction and willingness to make the deal work for us was impressive and we are happy with our purchase.

After weeks of searching for our vehicle, we finally found it in Bow Mitsubishi. Then we met Lance, a very nice guy who welcomed us at the dealership. We also got introduced to Guy and Maynard. These guys went above and beyond to help us purchase our very much needed vehicle. Kudos to you guys for having a excellent customer service.

As a first time buyer, you want your transaction to be unforgetable and hastle-free, and that was our experience with Bow Mitsubishi. It was a smooth transaction from the beginning. Special thanks to Kameroon, Rob, and Lance who called me a day after to make sure everything is alright and to all BM staff who helped us. Salamat! (thank you!)

I bought and had a set of mounted (on simple steel wheels) winter tires installed on a Mitsubishi Mirage. Competitive price and good service. Pretty impressive.

A huge shout out to Guy, Jay and Rob for all their fabulous work in helping us find a new car! This was a very pleasurable experience compared to others we have had and they made it easy and stress free. Thank you, you have an excellent team!

Got a Mitsubishi RVR from Bow Mitsubishi, the experience was amazing. A big thank you to Kameron for the help in searching for the car I was hoping for and Rob for the perfect help on financing.
It is a amazing deal and very happy experience!

Thank you to everyone at Bow Mitsubishi, for the outstanding customer service. After browsing several other dealerships I immediately knew that I was going to buy from Bow! I was greeted with kindness and friendly smiles! I was test driving the car I knew I wanted within minutes and they even stayed open far past closing to accommodate me! I appreciate the service and honesty I received from everyone! Thank you Kyle for finding me the most perfect car. I absolutely LOVE the eclipse cross and think everyone needs one!

Amazing Service and welcoming. One of the sales associates his name was Jalal, such an amazing person to work with. Got along with lots of F1 Drama. Would 100% recommend it to all of my friends.

We are extremely satisfied with our experience at Bow Mitsubishi. Our sales representative, Matteo. P, was an absolute gem to work with. He found the perfect balance between our needs, wants, and budget. We are grateful for his hard work, honesty, and patience throughout the transaction. Thank you, Matteo, for making this a great experience

Navraj our salesman went above and beyond to help us with our purchase. Rosalee who was our delivery coordinator was lovely and knowledgeable. All around great experience.

I bought the 2023 RVR and i got the best experience in this dealership.

Badal was very helpful and patient. He gave his 100% to help us to chose the right car for us. He also has a very sense of humour that made us laugh all the time.

Also Anna was very helpful too, she was so nice and gave us a lot of information that we need to know about purchasing the car. She was funny too.

Overall will recommend this dealership.

Had a great experience at Bow Mitsubishi. They were helpful, fast, and very fair. Special thanks to Jay and Maynard.

Such an easy process! Everyone was extremely helpful, I knew what I wanted they happened to have it just in a different color and I have to say I didn't think I'd love it but I do! So happy to officially be a Mitsubishi owner!

Friendly staff & good service, a big shout to Jalal & Rosie for their nice reception.

I had an amazing experience in getting my 1st ever SUV at Bow Mitsubishi. Ren was really friendly and helpful to us in finding my desired vehicle. He approached us nicely asking if we’ve been helped. And from there, I know that I will get my vehicle and close a deal on the same day. Thanks to Maynard too who helped us explained everything in financing my SUV and to Rosalee who explained to me every detail of my SUV on all the features. Thanks to all the staff in Bow Mitsubishi who prepared and cleaned my SUV to be all set for driving. Thanks to the freebies too.

5 star experience at Bow Mitsubishi. Staff went out of their way to make
this brand new car buyer very comfortable in all aspects of the car buying process. Especially making it happen over days off my crazy night shift schedule and holidays. (Even got a few treats from their holiday potluck) Staff is fantastic and happy! It really shows they are not just “at work” but having fun while being there. As a single woman who never trusts a “car salesman”. I was definitely proven wrong at Bow. Extra shout out to Guy, Kyle, Maynard, Jon and especially Rosalee. I’ll definitely be back!

Allowed me to test drive a vehicle even though I had a deposit with another dealership pending due to a shorter waiting list out of town.

Thanks for taking the time to show me the new Outlander PHEV.

PS: Pixel loved the car!

My experience with Evan and Guy today was excellent. There is not that many honest car dealerships in Calgary, you have maybe noticed. These guys are very friendly, informative and not pushy at all. We explained our situation and they found great solution for us pretty much right away. Very good car-deals, very good vibe and helpful staff. I highly recommend to shop here. If you are looking for a good products and customer service, dont look anywhere else.

It was great to get our car we were selling inspected but was not offered coffee. I needed to ask for it?

Kyle was an amazing help, answered all our questions and really went above & beyond. We ended up buying elsewhere because we changed our minds, but if we need a car again in the future we’ll be back to see Kyle!

Bow Mitsubishi was all class from start to finish. The GM, Jon, is fantastic to deal with. Ren was incredibly helpful as soon as we walked in the door, and since we needed a new car quickly, got no nonsense from the team. They did their best to work within our budget, and provide options based on the most important features we were looking for. There was a great offer on new cars that we had one more day to take advantage of, and the team ensured everything got done in time - they practically bent over backwards for us, and went out of their way to make it a great experience.

To Jon and the entire team at Bow Mitsubishi, thank you!

Ren is a friendly sale advisor that is attentive to all your vehicle needs while Gurjot is a friendly sales manager that is fair if he can sell to you a vehicle at the price that you are willing to offer.

Amazing, & Excellent Service at Bow I could not have been happier with the quality and comfort provided to me. From the viewing of the car, to the test drive, showed me nothing but the up most professional customer service, other car lots/dealerships need to take note, Bow Mitsubishi sets the bar, thank you for making this experience so great for me.

Sales guy was great to deal with … but there holding my 1000$ deposit due the trade being “worse” then originally expected… the deposit was to hold the vehicle not for repairs. Learn to estimate a vehicle on trade in value don’t put it on your customer after the fact we drove 8 hours to pick it up. Was told “ we have a gift for you when you get here for choosing us” nothing all talk … would recommend ANY other Mitsubishi dealership other then this one

It was the first time I've ever visited a Mitsubishi dealership. I really was impressed. I sat in the dealership for almost 2 hours I had a chance to check out the new line of cars. The staff answered all of my questions and I wasn’t pressured into an on the spot immediate decision. I was treated with kindness from the staff. The service at Bow Mitsubishi was outstanding in my opinion and that's why I would rate them with a high five. You have deserved it! The staff is highly trained and knowledgeable of the entire fleet of cars that Mitsubishi has to offer.

Could never get a person to answer the phone in parts. Had to call front desk and get them to page someone over. Dozens of calls within weeks and still no luck until I had to go in person, extremely dissatisfied with my service and would not go back to buy or service my car here

Thank you so much Board Mitsubishi for getting us our dream car
Everyone At this location from manager to sales persons are very friendly and Cooperative
our family is glad that we went to this location for getting our dream car
I definitely recommend anyone who wants to buy new car visit Bow Mitsubishi

Pros: professionalism, attention to detail and excellent customer service. Special thanks to Michael Cox, who made the grueling time wasting process of maintenance into productive experience.
Cons: finding a chink in their tight schedule

Highly disgusted by my experience. In Oct, i had put a deposit for an outlander. Initially I was told it was delayed and then all of a sudden I was sold a vehicle without me giving the go. I was then purchasing a house at the same time and needed the mortgage to go through before i could get the vehicle for my wife.the salesman decided he would push it through without my consent and then conveniently decided to push the car to me when i told him i did not need it anymore. It was delivered to my home and has been in my garage since oct. Now that i asked them to buy it back because i do not want to pay for instalments for a car that i never used and has only 35 km on it, i am being low balled by these mitsubishi dealership.i was sold for 52k, i owe 49 k but they will only buy it back for 41k, while they have definite shortage of the outlander i have. One thing is forsure, I will not be giving any business to them in the future. A similar case happened with Range rover when they were delaying my delivery by 5 months due to a chip shortage, they refunded the deposit money when i saw that i would be car less in the winter months. Thats professionalism. What "M" from mitsubishi did was nothing short of pushing a deal through so he gets his commission and now he doesn't even work there. To make matters worse, The other mitsubishi dealership told me that I was over charged for the extras on my vehicle. Salt to the wounds if you ask me! May be the Media needs to be highlighted about their professional behaviour.

Bow Mitsubishi rocks! We just got our 2022 Outlander PHEV from them, and we're loving it! It's hard to find honest and trustworthy dealers who deeply care about their customer's satisfaction, but this place is truly phenomenal! Starting with their outstanding product advisors like Cody Hawkes who has deep knowledge about the vehicle and will want you to enjoy the experience of riding the car of your dreams! Once we had enough confidence with the Outlander, their sales manager Gurjot Singh and his manager, Guy Gubler went way above and beyond to ensure we got the best deal on our car! Gurjot also ensured I got the trade-in price I was asking on Kijiji and that made our decision smoother, as it can be challenging to sell privately these days. All in all, it was a seamless experience trading in our old Toyota and getting behind the wheels of our PHEV! If you're in the market hunting for a car, look no further - these guys are the best in YYC, hands down!

Soo happy to be an owner of this Outlander.many thanks to Jon MacPhee, GM for making this happen. Jon took a lot of effort to make sure everything went smoothly and that I was completely satisfied as a new customer, will be surely referring my friends and family to bow Mitsubishi. This is my first Mitsubishi and excited about the performance in winter the AWD works great and I feel safe while driving in the minus double digits Calgary weather. Megan from servicing is excellent as well.

Bought a Honda here today. Svyatoslav Zhdanovych is a wonderful and very helpful person. He ensured that everything is okay prior to selling us the car and double checked that we don't have any issues. Highly recommending this location!

Morgan was an exceptional sales rep. He was so helpful throughout the whole buying process, communicative and helped me put a deposit on my RVR asap. Upon picking up he made sure everything went smoothly. Would not recommend dealing with finance manager Maynard. He was less than pleasant. Other than that, LOVE my new RVR.

Great service Michael Cox and your technician team are great.solved the issue within minimum time. Definitely recommended thanks.

Michael in the service department is unreal! This man went right out of his way to help me out with my mitsubishi. I couldn't believe the service and sincere help he offered! Highly recommended

Had a small hiccup in the beginning but the management team did everything to make it right! Morgan, our salesperson, was so nice to deal with. I told him my budget and he stuck to it. I really didn’t feel I was being pressured into something I couldn’t afford. It was so nice to deal with someone that heard me. Can't wait to pick up my new ride tomorrow.
If you're looking for a great car, and you want a caring, understanding, salesperson to help you find it, ask for Morgan! Would recommend this dealership to anyone.

Bought my first [dealership] car from here recently and Mikael was absolutely fantastic, unfailingly exhibiting a willingness to provide assistance and succeeding at making it all an exceedingly smooth and simple process. Communication was also consistently on-point throughout and, again, overall customer service superb. Maynard and Rosy were also amazing! 100% recommend!
-Kevin B.

My wife really liked the 2021 RVR. Dealt with Morgan, he was knowledgeable and caring throughout the whole process. Sales manager (Guy?) came over and addressed some of our concerns on the finance end before moving forward. Was a great experience, quick, easy and enjoyable and most importantly, Wife’s happy. Would highly recommend this dealership to anyone.

Picked up our new car yesterday and all of the staff were awesome and willing to work with us on price. Lots of cars on the lot and a special thanks to our salesman James and sales manager Guy for putting in the extra time to help us out!
10/10 would recommend!

I'm very happy with my new 2021 vehicle I was not planning to buy a new one but Thanks to Bryant Peakman that show me options that I did not know I have I was able to purchase a new 2021 with lower interest rate.so Again thanks to Bryant for his Honesty and kindness and for show me that it was not just about selling me a car but to help me to be an a better position and to see me happy driving a better and newer vehicle.
Thank you very much again.

I struggled leaving this, because I imagine there must be an insane amount of pressure placed on the dealers to sell covid stock from 2020. But I still have a bad taste in my mouth, days later so here goes!
1. The price advertised is not the price of the vehicle. For some reason the sales team was trying to charge us for items already installed or applied to the vehicle. Leading me to believe they should just adjust the advertised prices and be more transparent right out of the gate.
2. We tested two, and one of the vehicles we drove was filthy. I understand they don’t detail it after every test drive, but it had crusty milk in the seam of a backseat, and dog hair all over. As well as parts for a completely different car in the trunk
3. Our initial sales contact was good (Mikael). It would have been easy to have bought a car from him, but we began to feel a bit uneasy, especially after seeing sales add up the nickels and dimes for accessories that should have been priced in when the dealer evaluated the car for sale (ie: 3m coating). We said we needed to think about it and would like to leave. He was patient and clear that the quote wasn’t going to be valid after the 1st, as it had special dealer promotions on it that ended month end. We understood and asked for our keys back (they had been assessing our old van for trade)
4. After he left to “get the keys” we then had Jon (?) land to tell us this deal wasn’t going to get any better, how amazing it was and how this is the best deal, and how it’s too good to pass up. I firmly asked for our keys back, and was met with him claiming he’s “not trying to be combative”, etc… but kept talking. He made sure we knew we couldn’t get that pricing again if we came back later this week. Which was fine, it wasn’t the deal of the century anyway, despite what he thought.
5. To be fair, I do not recall what happened next, I was surprised to hear him still talking, but my spouse somehow got through to him and as he was huffing away he did this big dramatic rip of the quote paper. (I have a kid that takes firm boundaries and rejection better than him.)
8. Here’s the kicker, my spouse gets a text today asking us if we had any questions on the vehicle or wanted to proceed. He was told they would could honour the quote. After all that! We were made to feel like we were pulling dukes out for wanting to take a minute to think.
I’ve never felt like that while trying to purchase goods or services from anywhere before in my life
I can’t imagine why anyone would want to go there.

We walked into the showroom at Bow Mitsubishi after going through the auto-mall, and were greeted with enthusiasm by a young man named Morgan. He quickly assessed our vehicle needs and budget, pulled up a 2022 Outlander and sent us on a test drive. Although we didn’t end up buying due to the third row space, the entire experience was amazing and would highly recommend Morgan to any friends or family looking for a vehicle!

We were in a great mood spending our Saturday looking at vehicles around Calgary in our price range. Halfway through our day after seeing many other vehicles, we came to Bow Mitsubishi where everyone was busy with appointments until Kyle met with us. Kyle was incredibly kind and EXTREMELY knowledgeable about the vehicles on the lot without even being prepared as we were walk-ins. We looked at a used vehicle that we were interested in but it was clearly priced too high for its year and model and especially since it had very intense cigarette smoke inside. There was a $1,500 add-on of dealerships fees (and taxes obviously) on top of the asking price.

Kyle sat us down and discussed our options and the potential of offering a lower price and went to talk to another manager. Then, Guy sat down with us and our 5-star experience immediately tanked to a 2-star. Guy budged slightly on the price but only focused on what the dealership needed and its hardships making our needs feel unimportant. He made excuses about the dealership's poverty of not being able to get more vehicles in, which may be the case, but felt quite self-absorbed. He did not talk at all about what we as customers and a family need and provided no other options to look at, writing us off as potential customers. We left feeling insignificant, not worth his time, and no longer in a good mood.

Up until we met with Guy, we were LOVING our experience, the initial vibe of the dealership, and the delicious coffee. My partner and I were enjoying our time there so much that we were excited to begin full-heartedly recommending this dealership to our friends and family. This was the first dealership that day that we felt this strong and positive about.

Based on Guys' attitude toward us and lack of desire to help us find a vehicle, we no longer want to recommend this dealership or come back to purchase our next vehicle.

Kyle, however, we would follow him to wherever he works next. Thanks again Kyle, for your professionalism, kindness, overall customer service, and attention to detail. Your great communication skills made for easy and understandable vehicle discussions. It was a pleasure meeting with YOU yesterday!

We ended our day at another dealership that provided a great car at a fair price. This car had all the "bells and whistles" we were looking for, that will hold its value for much longer, and they even added an extra set of winter tires. Thanks to Jeff at Crowfoot Dodge for providing what all customers need; a great experience, willingness to help, and a positive outlook.

Recently purchased my new vehicle and had a pretty good experience.special shout out to Bryant our salesman, great guy who listened to what we were asking for in a vehicle and made some great recommendations that helped us find exactly what we were looking for in our price range. The dealership/finance guy didn't budge too much on the price so again, credit to Bryant for helping us find the right vehicle. The rest of the staff were nice and professional.

The best dealership in Calgary - both sales and service teams are phenomenal - very professional and organized - excellent experience!

I have been driving the Mitsubishi PHEV for just over a year - this vehicle is incredible, great for short distances as a city car where it will run fully electric (for about 40- 55 kms depending on how well you drive it) and does great mileage on the small tank of gas for long distances. When electric its so fun to drive, and performs very well long distance on high way as well. Strongly recommend!

We recently purchased a 2022 Outlander and love the car! Our experience with Morgan on the sales team was great and we would recommend him to anyone looking to purchase a vehicle. He is very forthright and always helpful. Made us feel like family. We couldn’t give 5 Stars overall however, since after we made our deal, the specifics of the Protection Packages and financing options were poorly communicated.

Was dealing with mikeal. I'm from out of town and was trying to set up a deal. Got no options sent, would not communicate with me at all. I will be taking my business else where.

We are very happy with our new purchase Mikael and the entire staff were very helpful. The entire buying experience was very pleasant and went smooth!
Thanks again guys!

Mikael was a pleasure to have as my sales rep when I purchased my car. He was quick to help when there were hiccups trying to get BC insurance over the phone and he showed me how to use all the bells and whistles of my new purchase. Easy guy to get along with which made the experience a lot less stressful!

Gady Firmeza at Bow Mitsubishi in Calgary, gave us the best service when we decided to go with him for financing a vehicle and I would recommend anyone to go and see him or give him a call.

Thank you Gady Firmeza, from Shayleen and Michelle

All the staff are awesome and friendly, I was treated extremely well at Bow Mitsubishi, I highly recommend this place if your looking for a new vehicle, a huge thank you to Trista in sales and Gady in finance for the help and info before I bought my new vehicle.

Great place to get service for you car. Michael is simply great. His interest lies in your car's well-being. Honestly. He even provided custom service based on the specific needs of our car, and went above and beyond to make sure we pay exactly what we need, and not more.

Michael and Megan were very accommodating with me and I appreciate it very much. The service was great and I'm glad the work got done by competent individuals.

Do I need to say more?
Just going through all the positive comments about Michael is already a proof of what I have experienced in the service department.
It’s a 10/10 rating. 5 star! It was a good decision switch to this dealer/service.

Great service, with straight forward no fluff answers.
Always willing to work on any vehicle, and straight forward if they will be unable to work on any particular vehicle.

Mike (Service) is always helpful and friendly when we drop off the car. I stopped in today with a low tire light warning and he checked all the tires and spent some extra time examining the tread for a leak.found a nail! Thanks Mike!

Like usual 10/10 service from michael, he always makes sure to tell me everything that was done to my vehicle and always nice to talk to.

Don't buy from here! Bought a 14 mercedes-benz, had it a month and already had to replace the battery, had to replace both batteries in each key fob! Wish I didn't buy from here! What a rip off!

To be honest I’ve never liked bringing my car back to the dealership to get it serviced. I had poor experience two or three times and was hesitant to bring my car there for the two recalls that I needed to get done.

I called and made an appointment and the part was ordered. I dropped my car off the night before and the next day I picked it up.

When I picked it up I walked around the car to make sure there was no additional damage to the exterior and there wasn’t any from what I could see. I got in the car and started it up and looked around the interior. There were some zip ties left on the floor mat and some stripped wires that weren’t cleaned up. Nothing to big, but a little annoying as I just cleaned and vacuumed the car. As I was sitting in my car i notice the trim plate for the radio was loose, but no big deal I just popped it back on.

I was still looking around my cars interior and then notice a new scratch or scuff on the dash. I get out and get a towel with some cleaner and try to clean it, but it’s not coming off. Call it as it is, it was a new scratch on the dash. I didn’t bother letting anyone know and I thought about it for a while, but I just asked my self what is the dealership really going to do? Probably not a lot cause my car is 2006 and so I drove away. I will just live with it.

Today I notice that the SRS light is on. I’m not sure if it was on when I left, but I know it was on when I came in and that the SRS light is to do with the airbag. Maybe it just needs to be reset, I’m not sure. I will have to call the dealership back and ask or try to reset it myself.

Overall it was nice to get the work done, but the Scratch on the dash and the SRS light coming back on give this a poor review.

The best part of the service was booking the appointment. Rick was very professional and followed up when he said he would. No complaints with him.

Hope this review helps.

Bought my first Mitsubishi when it was Hyatt and went to trade in my vehicle and was ignored and disrespected, I guess I don't look like someone they will profit off of? Not sure the manager (bigger gentleman) but all he did was stare at me making it seem very uncomfortable. Went to Nissan just down the road and got much better service and a brand new kicks.

I would like to say a BIG thank you for outstanding work to service department.
I came to them very disappointed after horrible experience with Platinum Mitsubishi.
My apple play was not working properly and that was difficult to prove the issue to the stuff because the radio was restarting randomly.
Together with Ryan we created the plan and in one week, once I had an appointment, they catch the error and finally replaced the radio.
Also, they called me in the middle of the process just to say that they didn’t forget about me and just waiting for a new part.
Very, very professionals.

Worst dealership.scamsters.if your math is not strong and unable to calculate on the fly they will rip you off.if you are planning to buy Mitsubishi (very good car makers. I am a satisfied owner of a RVR) buy from platinum.

I was quoted $1600 extra for a mirage and they justified it saying it was the Canada package they put in the car. On enquiring what was that, I was told.not kidding.nitrogen air in tires, cleaning the car before delivery, a block heater (probably worth $100).

The finance person Alex there worked out a monthly payment, which when calculated over the entire period of the finance came up to $5000 more than sale price ($17000 car - mirage). And I was told that's how finance works and it was due to interest amount that I end up paying so much.seriously they are scamsters.

The total interest I pay for the rvr I got from platinum is $280 for a $26000 car!

If you cannot calculate interest rates etc on the fly, these guys will confirm fleece you.avoid this place.go to platinum.they are more decent professional people.

Got my annual service. And oil change done. There new service manager was amazing and the staff was extremely helpful and friendly. Will definitely be coming back.

Great Service and pricing. I had a timing belt and transmission flush done on an Outlander. They had to change a few extra belts at parts cost but also replaced another part under warranty. The final price was well below the quote I got from Platinum Mitsubishi! They were honest and pleasant to deal with. Shuttle service was excellent. Highly recommend them for Mitsubishi service!

Excellent experience. Purchased my wife a Tucson and the staff at Bow were excellent to deal with, cleaned the car up beautifully, were very patient and helpful. I highly recommend them, and I'm not the easiest person to deal with either. Thanks to Nico in sales, and the whole team there.)

The experience I've have with other dealerships have been sketchy and I always feel waited one, like the staff just is waiting till a choose a car and buy then they could car less, but at this dealership I feel well cared for and they answered every single one of my questions. Especially a guy named Brandon Rose, he graciously told me about the cars I was interested and didn't pressure me to deicide. Great experiance!

Came here for my oil change and boy following observations are
- Nice friendly staff
- Clean Facility
-nice area for customer to wait and clean area
- treated my vehicle like its very clean they put some cover before tech goes in drivers seat
Totally recomend this dealership and will keep on coming back for my vehicle maintenance

Fantastic service, Brandon Rose was very helpful in answering all my questions and concerns. He even helped me understand how we can make a plan on monthly payments which are sutiable to me.

Just had the best experience at bow Mitsubishi Tyler on sales was amazing new lots about the vehicles help me find the perfect outlander to fit the family took the time to test drive lots no pressure attitudes finance manager amazing got me OUT of my high interest rate fantastic experience! HIGHLY recommend BOW MITSUBISHI

This was the worst experience I could imagine at a dealership. I simply asked why they couldn't match the pricing that the calculator spits out on the website. I just wanted an explanation of what was not accounted for and they refused to account for it and just said that was the price. They had added over $4000 to the price of an RVR. When I walked through the calculator with Tyler in sales he saw what I was talking about and said he would call me back when he figured it out. Never did.

I bought my Lancer 10 years ago at the same dealership when it used to be Hyatt Mitsubishi - the experience then was FAR better. Their GM Mike Lowton stopped emailing me simply because I questioned the pricing. I requested assistance from Mitsubishi Motors Canada and they said that the dealership can lower the price but when I asked if they are allowed to add $4000 to it they never responded. They spoke with Bow Mitsubishi as well and said that they would be in touch but again - nothing.

I am a brand new Nissan owner and couldn't be happier. What an absolute joke of a dealership. Special shout out to Sales Manager Fazal who couldn't possibly be a worse people person and salesman in general. He was disrespectful and sleazy as can be. Stay away there are other dealerships that will earn your business.

Excellent customer service from the man I talked who’s name was Brandon Rose. He helped with all my needs, I will recommend him to my friends and family!

Went in for service to have my tire pressure sensors reset. Was very quick and was surprised by the small bill. Very unusual for a shop bill to be less than I was expecting.haha

Thanks for all your help Brandon. You are a great guy. I’m glad you called me you’ve really made me understand all I needed to know about what car I should buy and how I could afford it.

Friendly staff, great service. Excellent team to deal with, they are respectfully not pushy and will work with you to make sure you find what you are looking for.

I came in a while ago and i couldn't believe how kind the people working here were. If you ever need a car they are reliable and answer all your questions no matter what, especially a guy named Brandon Rose who was fhe one that helped me.