Fantasic service, especially compared to the lack-lustre service you get at most other shops/services/restaurants in Edmonton.
I called to check on availability, but no one answered so I left a voicemail. I received a callback withing 30 minutes. They even offered to set aside the quantity of currency I wanted to buy.
The experience of changing the USD to CAD was relatively fine but I really don't understand all the questioning that went about. The process was very long. Furthermore, in thus time and age, counting the money by hand and checking every single bill is outdated. The seriously need to change this attitude.
Wonderful experience! Juan Carlos was extremely helpful, kind, and efficient. Having to travel/figure out these transactions can be stressful - our family much appreciated the clarity and excellent service here.