Campers Village

Excellent customer service! I like how they carry small sizes in women's shoes. I am a 5 and unlike most stores, this place carries my size. Keira in the shoe department is amazing and very knowledgeable with all the different styles of women's and men's shoes!

Breathe Outdoors is a great outdoors store. They have a large variety of goods and brands. Recently purchased a Rab sleeping bag for a fall camping trip. Staff is knowledgeable and helpful. The west-end store is a bit out of the way but is preferable to visit. The have yearly events with brand ambassadors which are also fun to attend.

Me and my boyfriend came here for the first time, we are passionate about the outdoors and are going on our first backpacking hike, D. B the Supervisor definitely helped us out, had lots of knowledge and gave us the most relative advice to what we were looking for, definitely appreciate him for the help and will be back in the future for any other hiking gear we may need to aquire

Incredibly disappointed with the service we received. We bought several luggage bags from them and put one more on hold. They agreed to price match one of the bags when my went back to purchase it. We ended up being charged full price for the bag even though they guaranteed us it would be price matched. When we called to complain the absolutely refused to make it right and then complained we were being rude. Terrible customer service from their manager and will always chose to spend our money elsewhere.

Good selection of hiking boots and helpful staff. My wife and I both bought boots, and we are wearing them in the house to make sure they are perfect. We have a month to take them back if we don't like them. We can't wear them outside for the trial period. Good parking, bright pleasant showroom. The prices are the same as the competition. I tried some LaSportiva boots, but they were not a cushioned sole, so I bought Keen, which is stable but super comfortable after a long walk on the treadmill.

Went to the store today. Worst experience EVER! Staff proceeded to make rude and disrespectful comments about my partner when she responded to them telling them she was “fine, just like the first 5 times I was asked”. It was so upsetting to both of us that we put the merchandise down we intended to buy and walked out. I promise we won’t be back!

This layout is very friendly in terms of being able to navigate and find what you are looking for. The staff are all super friendly

Great place to look for your outdoor gear. We found everything we were looking for for our children. Balaclavas, mitts that were warm instead of cute, toques, etc. From a small town where everything for kids is usually sold out or high end brands that cost too much for one season use.

So impressed with the service I received from Brent buying cross country ski’s! Thank you! As a new skier, he took the time to explain everything to me and make the best choices.

I just recently visited the west end store for the first time to stock up on some camping supplies! What a lovely group of people working here! Each employee I met was super helpful in helping me find what I needed, and had such kind personalities! My little dachshund also loved coming for a visit and enjoyed all the attention she got! We will absolutely be back for all our outdoor needs!

My husband and I were looking for Keen shoes and after visiting 6 stores at Edmonton Common were on our way home thinking we would have to resort to on-line purchasing. My husband remarked that it was very sad that most of the staff helping with shoes today are more stock attendants who bring out what you already know you want along with the size you need than assisting with a purchase. As we approached your shopping center I said “Let’s stop at Breathe, I know they carry Keen shoes. ” I want you to know how thankful we were to stop. Will, was the young man who assisted us with our purchase of 3 pairs of shoes and 5 pairs of SmartWool socks. Honestly, he was everything we had been lamenting about being absent from retail today. He was not only knowledgeable regarding the shoes we were interested in purchasing but helped me find a shoe that was a better fit for my foot. It truly made all the difference in the world in walking out of the store satisfied that our purchases were exactly what we needed. I want you to know that you have gained two customers who will continue to shop at your store.

I’ve been coming here for years and they have most of what you need. A bit pricey, but normal, so shop wisely.

Staff is not aware of older suppliers.stated they had never carried a brand they sold last year requirement management

The customer service here is amazing! Everyone that I interacted with was super friendly and understanding. I was having issues with a warranty for something I purchased a year ago, and without missing a beat everyone at the shop, including Elliot the manager, did everything in their power to help me out.

Awesome selection. Could spend endless amounts of money for quality goods for active outdoors. Not just a camping store. You need to check it out yourself!

You can find some decent clearance items and once in a while the sale items. Otherwise I think it's an over priced store and MEC is your better option for most items (or online shopping). They do carry a couple brands which aren't popular but you can usually find them for less at other stores. It's a good store for the person who is looking for something specific or for those people first starting to go enjoy the outdoors as it has a bit of everything.

Extremely welcome, wonderful and helpful experience. They fawned over Cordelia, found exactly what we were looking for and everything you could ever look for in an outdoors store. The location was extremely convenient for us heading to Jasper. The staff had a very positive attitude and outstanding knowledge about the products we were looking for. I can't wait to visit again!

Lots of selection and very helpful and friendly staff. They even have stuff you didn't know you needed

Breathe Outdoors is a breath of fresh air when it comes to the customer service. They are friendly and knowledgeable. Even at busy times, the staff will do their best to serve their guests.

Excellent customer service, very knowledgeable of the products they sell. I will be returning regularly!

Staff wasn't very helpful. Asked for assistsnce in finding a size of boot was told not available. Asked if we could order in no answer.

I've been shopping at Campers Village for years, alternating between the south and west locations. It's always my go-to place for any outdoor gear or apparel - the staff are always super friendly, helpful, and knowledgable and spend the time to truly help you find what you need and what will work for you. Recently I came here for a pack fitting and the staff member assisted me for a couple of hours, never rushing me or pressuring me to make a purchase, and making many adjustments and modifications to try to find my best fit. When it became clear there wasn't a good fit available, he made recommendations for other brands/styles and other local stores to look for. Campers has offered some amazing workshops and events over the years, discount on Parks Canada passes and a birthday discount! I can't wait until bigger events come back in person - I looked forward to Beer and Gear every year and miss it!

This is a great place to treasure hunt for high quality camping gears backed by friendly and extensive expertise from staff. I typically prefer browsing just by myself, but this time I really enjoyed learning a lot and grabbed some very handy stuff.
(this sounds like a sales pitch though I'm a real customer, and this was my 2nd visit to the store)

Bought some bear spray and hiking gear for our trip to Waterton. Helpful staff and wide selection of outdoor gear.

Great place for camping gear, a bit on the expensive side but it’s all high end gear. My only complaint is their cash system, they must have the slowest oldest computers on earth as it takes for ever to complete a transaction.

Had absolutely the best retail experience and service I've ever had the pleasure of. I had specific needs and the sales person was not only well informed, he was patient and took an interest in helping me. I cannot thank you enough!

If you go here, ask for Dean! He was extremely knowledgeable and helpful and spent a long time teaching us and answering all of our questions. He is very experienced and won't beat around the bush and he will make sure you are getting the right equipment for your specific body and likes. Highly highly recommended!

Great selection of camping gear and Ken was very helpful directing me to the perfect camping chair.

Bought a hiking backpack here and staff was very knowledgeable and helpful in helping to size and adjust the backpack to what I needed. Very helpful staff.

Always a good time. I don't go here often but when I do, I seem to get the older fellow. Super nice and outgoing, and always helpful.

Go to MEC INSTEAD FOR BETTER RETURN POLICY.
Bought a katdyn filteration system 2 weeks ago and was not happy with my purchase, So I tried to return it after I use once because it was just too small for my needs and they wouldnt take it back.i had a friend of mine who also bought the same filtration system in MEC and also have the same issue so he also return it and MEC actually accept the return with no issue at all.

Christine on footwear made this place my go to place now if ever I want to buy hiking shoes for sure. I will even check here first before other places for all my camping needs. Decent selection and not over prices like most places but they only seek top quality brands so if you want cheap cheap then go to Walmart haha but for real the shoes are great

Super knowledgeable staff, they walk the walk here, no pressure sales.come in with a question and you'll get an answer.

Clothing is sorted by brand, there is an assortment of mid to high quality gear. You can find orienteering, backpacking, canoeing, hiking and glamping gear here easily. Large selection of shoes and boots. The staff are friendly and knowledgeable.

I can't say enough good things about this campers village. Bought a back pack here 3 yrs ago and have had trouble with it as in not fitting quite right. Went in and saw Elliot couple of weeks ago and he listened to my issues and spent so much time with me adjusting the pack and did his best. I returned today and explained it still wasn't right. He remembered me and again took his time and found me the RIGHT pack! I didn't realize how many things there is in finding a proper fitting pack. I highly recommend this place and ask to see Elliot or Ken (who is equally knowledgeable) when looking for a pack. Thanks guys:)

Wasnt my first thought for gear but definitely will be back! Sales were great, staff friendly and helpful and not pushy in the least. Got what I needed, took advantage of the sales and got on my way. Positive experience and I will be back.

Great camping store with a good array of products and brands, fun and friendly staff, but without the in your face store brand products like MEC

Terrible terrible experience at curb side pickup. I'll never do that again. The man who eventually brought out my purchase was more concerned with trying to prove he was "right" than he was about whether his customer was happy. I was confused by the PICK UP sign pointing to a parking space (my bad). And that apparently made him mad. He didn't care that I was waiting and waiting and waiting because they couldn't find my purchase. He then put my purchase on a table outside and left.no "I'm sorry you were confused or is this correct now? ". Nope just put it down and ran inside before I got to the table. Wow.great customer service: (

This is the first time I come this place which staffs are very friendly to help me find out all I need for my next camping. I should recommend this place and gonna back in next time.

Great Local out doors store!
Great products and very knowledgable sales people! These guys use their own products and have a lot of experience. Saves a lot of guessing. Been using them for years and always been happy!

Today was our first visit to the store and we were very impressed! From the wide selection of product, to the amazing customer service (provided to us by Laura), we couldn't be happier with our visit. We came out with exactly what we were looking for (hiking boots, pants, and bear spray) and we never felt pressured to buy anything we didn't need. Laura was pleasant the entire time, was very knowledgeable, and completely understood our needs. A great store to buy anything outdoor related, with a very decent price range.

Good store. Knowledgeable staff. Happy to let you try items and work with you to make sure you get something you want and will work for you.

They have everything I need for the camping season, and parts for the old coleman fuel lanterns! Knowledgeable staff are great too!

"Campers" has an extensive collection of outdoor goods. It's my first stop when I'm looking for camping goods n goodies or clothing for being active outdoors.

Employees always have great advice or recommendations on products or places they know intimately.

Supporting locally owned Edmonton businesses that employ people in our community is also important to me.

Awesome friendly staff. Good quality items. Superb presentation tonight bringing awareness to plastics in oceans!

Helpful and knowledgeable staff. A great place for your outdoor apparel and gear. From compasses to kayaks and pretty much everything else you will need for the next outdoor adventure.

The employees were really nice. The store has a great selection of knives and multitools. Only downside is that most of their stuff is really expensive.

Went in there to get fitted for a set of shoes and some walking sticks from WCB the clerk size my feet told me about the shoes and the walking sticks help me with my paperwork. Best service I've ever had for a pair of shoes

If you need camping or hiking products, they probably have what you're looking for. Excellent staff, they're a lot of fun.

Go here if you know exactly what you're getting, because you're not going to get any help or acknowledgement from the staff.
Maybe don't go there, actually. MEC is a better store imo

Have to say this is one of my favorite store. Great selection of products and always getting more. Staff knows their stuff.

The place to go to buy all your camping needs!
Expensive with high quality in everything.
Very tidy store and knowledgable staff

Great knowledgeable staff. These people really care and have passion for there products and there customers.

Received great service and friendly advise on my outdoor needs from Christine-great store layout and plenty of selection

Always enjoy this store. Thanks for the discount on quality goods.glad to find a good selcti9n of Oboz footwear. Thanks

Went in to grab some Birkenstock sandals on the way out of town. The staff were very helpful and I found exactly what I was looking for for a great price.

Staff was very friendly upon arrival. One staff member ended up following us around though which usually sends me running for the door empty handed. Beautiful store! Very clean! It will give anyone that walks in there the camping itch

Great selection, the staff are helpful yet not pushy. I would come here for anything generic, yet the selection is great. I would place this store between CanTire and MEC. I prefer Campers Village.

I got the best service ever whole doing to equip my son for his camp. You guys had all the answers to all my bazillion questions. Thanks!

This is our go-to spot for outdoor gear. Although the staff seems to be different every time we go in, they're usually knowledgeable about the gear they're selling. It isn't a huge store, but it's rare that we have a need to go elsewhere. We have purchased several pairs of boots, outerwear, base layers, backpacks, and lots of odds and ends from batteries to tent pegs.

I just went shopping at Campers Village looking for some hiking clothes. I have been on a few hikes before but am fairly new to it all still. I went into the store with an idea of what I wanted but received SO much help from the store associates, especially Alex. I tried on what felt like every pair of pants on the store and he was super helpful in finding different sizes, and when looking at shirts he pointed me to a couple different sections and told me the positives and negatives of each of them. It was extremely helpful and I left with exactly what I needed and didn't feel pressure to buy more. Will definitely be back for any more of my camping and hiking purchases!

I like the items but couldn't find price tags on anything? Were the price tags removed for a reason?

They have some good things here and a nice clearance area. Not super big on the customer service. Too friendly which gets annoying. I like to shop on my own.

Great store with lots of quality camping gear on display in the large showroom and plenty of outdoor Clothing & footwear to take along on your adventures!

Amazing customer service! All staff I dealt with were helpful, knowledgeable and friendly. A very enjoyable shopping experience.