Canada Diagnostic Centres

Clinic was clean and inviting. Staff was very courteous and understanding to my specific needs. Doctor and technical staff were absolutely amazing.

Job well done by Sonographer Erin. She thoroughly checked my kidneys and bladder. She's friendly and knowledgeable too. Thanks Erin. You deserve 10 stars!

I had two different appointments one at 2: 50 for an X-ray and one at 3: 45 for an injection. I was there at 2: 30 (I know I was supposed to be there half an hour before but I was pretty close). I didn’t get called in until 3: 30. They did my X-ray (appt at 2: 50) and then they took me in for my injection ten minutes later. I was told when the appointments were made that I would have a bit of a wait between my appointments that I was fine with. But if I had of known it was going to work the way it did, I could have stayed at work longer. Instead I missed an extra hour of work that I didn't need to.

The staff at Pacific place diagnostic were very kind and supportive.
I had a few appointments this year and they were always very nice and supportive.
They explained everything to me and were patient.
The staff are top notch as far as I’m concerned.

First visit since they relocated in the mall. Impressed with the facilities, the procedures and all of the staff.

The new location, just a few door further west into the mall is fantastic. More staff stations and more room speeds the intake. The waiting room is large. The treatment and procedure rooms that I saw are large with newer equipment. Over all, it is a much nicer experience.

I was a walk in patient today for an Xray, and did not realize my form had a request for ultra sound which requires an appointment. While I was struggling to make an appointment, Pascale stepped in saying her appointment had not shown up, and took me in. On top of that incredible service, she talked to me out load about what she was doing making it a real comfortable experience. Pascale is an incredible assest to your team!

Tried calling to book an appointment says open 7: 45 it's now 7: 50 still says closed finally get through can't book for 3 weeks sure the UCP fixed nothing

I went to get my sciatica injection today due to unbearable pain. I was not able to stand or sit for even 1 minute. Hats off to all the staffs who work there. You guy's are amazing. I can't describe by words how much I was suffering with the pain. I felt much better after 10-15 minutes. Thank you so much.

Pacific Place location for a biopsy. Very thankful for on time appointment. Tech and doctor during the procedure were very nice. Dr Chen's pleasant manner and expertise meant no pain. Mary provided thorough explanations which was reassuring. Thank you!

I came to this location today to book an appointment for annual mammogram. Due to high risk (my dearest sister found out that she had breast CA- she missed her yearly mammogram in the summer of 2020 due to the pandemic restriction).
My doctor indicated in the mammogram “mammogram with Ultrasound if indicated”.
I found this booking clerk unfriendly. Her look made others scared and uncomfortable. She said something like “you had a mammogram and ultrasound done last year. According to the result, I’m not going to book an ultrasound, if the radiologist wants you to have ultrasound done, you can come back for another day! ” Her tone of voice was so rigid! So at CDC, the booking clerk has the authority to override the doctor’s order!
She asked “how old was your sister when she was diagnosed with breast cancer? ” I did answer her, but I felt awkward & uncomfortable as I saw a gentleman looking at me threw the other glass window!
In my opinion, I don’t want any booking clerk at CDC looks at my previous diagnostic records online. I think a booking clerk’s job is to just follow the doctor’s orders. She should not question or override a doctor’s order. She should be gentle, kind in her speech.

My dad has been going to this location for a long time and has never been treated so horribly ever before, These people are heartless and cruel. My dad went for pain injection on Saturday Feb 4 and came out with more pain. The 3 female nurses were awful and mean with no compassion at all. They should not be working with seniors or people with disability. They didn’t help him get on the table or off the table and humiliated him. They yelled at him and told him to get out when could barely walk. They literally told him “don’t come back here” as our equipment is not for people like you.
Maybe they should look for another job if they can’t be bothered to help a senior in pain.
Unfortunately my dad didn’t get their names but this incident happened at the pacific place diagnostic center

I came here for steriod injections in my back, for the past few years no problem doctors were great hardly any pain, Then I went last thursday and the doctor inflicted so much pain I had never felt before in my life horrible experience my cervical is swollen and red from the injection, this doctor just kept moving the needle in deeper and deeper I will never get that doctor again he works thursdays,

Sabine went the extra mile to book a bunch of appointments for me, calling another site to make sure I could get them all done on the same day. She was kind and friendly!