Canada Post / Postes Canada

So incredibly frustrating dealing with them. So many departments not speaking to one an other. Purchased address redirect. But of course this doesn't apply to packages (found out after the fact). If I specifically purchase the address redirect why are they delivering to an old address (I know not their problem). Why didn't you call me, or email, or try to reach me. So super duper sorry. We don't call. Why not leave it a the hub. So super duper sorry. We don't do that either. What a terribly run business.

The lady helping us at Canada post seem like she didn’t want to be there. Unfriendly and inconsiderate to begin with. Totally ruined our experience. I think her name was Griva. She was hard to approach but later due to obligation to be helpful; helped us to figure something out on our document once we called out her rigidness.

What a way to end the year with Canada post just left the North hill post in Calgary Alberta the worker says hopefully "I dont have to see you again" I wasn't rude or disrespectful I thanked her for her service and says that in the end

Slow, understaffed. Always a giant line. Why isn’t there an express line for pickups. I don’t want to wait 30 mins during a pandemic for a 5 second pickup.

The young ladies who work there are always wonderful. However yesterday Nov. 20,2020 in the afternoon, there was an older lady who was behind the counter and she was absolutely miserable, rude and unprofessional. What a disappointment to deal with her. I won’t be back to that location any time soon.

The two young guys working there were super efficient with my package and managing the queue. They were also able to answer my question about how to post a bigger sized package. Kudos to them!

I use Canada Post at this location regularly for mailing products for my business. The employees are very friendly and helpful. Katherine especially is one of my favourite employees as she has a thorough knowledge of different shipping methods and always recommends ways to save on shipping. I usually mail 20 or more packages at a time and the staff are always very efficient in preparing my order. Some of the other reviews on here are negative due to 2 main categories: 1) having to wait in line, 2) employees following Canada post protocol. I believe these negative reviews should be disregarded because they are unreasonable. Some people’s shipping order may take longer for the employees to process than others. To wait in line while others are served should not be an unreasonable expectation. In my hundreds of times shipping here I have never had to wait in line for an unreasonable amount of time and I recommend some of the other rude people reviewing on here to learn some respect for others. In my experienced perspective of shipping here on a regular basis, the service is excellent, delivery is reliable, price is affordable, employees are knowledgeable, kind and friendly. 5 stars, highly recommend.

Unreliable deliveries. My temperature sensitive package sat in a truck for 3 days, while "out for delivery". My business, customers and product suffered. They offer no assistance or have any clue what's happening with anything that isn't directly related to the cash register.

They ladies working here are very nice and helpful. Have posted from here multiple times and have been happy. Thank you

Be prepared to wait in line for 15 min for your 5 second pick-up; always a line and staff seem to always be dealing with difficult customers who take 5 minutes each with there issues. Someone please have insight and add an express line for pick-ups!

Great service Veronica was helpful, kind and professional. She was patient to explain insurance to me. I prefer this location. Thank you

I went into the post office for one thing, a small, flat rate, prepaid box. Pulling the one I wanted off of the display, I showed it to Katherine and said, "I would like one of these please. Should I take the display model, or do you have more? "

Katherine answered, "We have more in the back, " and she brought me two flattened boxes.

"I only need one, thank you. "

So I paid for it, more than I expected and left.

When I arrived home, it was the wrong size, too big, not the one I showed her. No wonder it was SEVEN DOLLARS more! I just thought maybe the rates went up AGAIN.

Please pay attention to your customers! Open up your ears and eyes.

RACIST KATHERINE. RUDE! AT CANADA POST NORTH HILL MALL
Terrible experience with Katherine. She is a racist. I went there at 4 pm for Simplii Financial ID verification. I had all the required documents still she made me run to my home 4 times. She asked me where is the signature on my PR card. No body has signature on PR card. Then she said I need 2 photo i.d. But as per the bank letter 1 i.d is good enough when I showed the bank letter to her, she refuse to see and keep on saying she need 2 photo i.d. Finally the store manager Gil pitched inn and told her that he himself did the ID verification and I have every required document then finally she did her job. Katherine was very rude in her attitude and unprofessional. I wish I could give her 0 star for her service. Katherine don't be a racist god is watching you. For the amount of pain you gave me today I swear on God he will give you punishment. BAD RACIST KATHERINE RUDE! RACIST KATHERINE AT CANADA POST NORTHHILL MALL.

I had a lady who refused to help me because it was 8: 01 pm and her argument was that she doesn't have the technology to do her work one minute after 8 pm. I had run around right after work to have the document printed and sent by Canada post, I couldn't get it sent due to her unwillingness to help me out at 8: 01 which she expressed in a very rude and condescending manner. Terrible customer service and pathetic behaviour to get rid of customers this way in order not to spare two minutes.